Key Responsibilities • Lead and mentor a team of ServiceNow developers, enforcing best practices in development, configuration, and integrations. • Define and execute the ServiceNow development strategy aligned with orga…
Skills: ServiceNow Development, JavaScript, Glide API, AngularJS, HTML
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Full-time
bachelor degree, postgraduate degree
Posted 16d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
Lead and mentor a team of developers to design, develop, and deploy scalable ServiceNow applications and integrations. Drive platform governance, define development strategies, and collaborate with stakeholders to align technical solutions with business goals.
Requirements
Requires a Bachelor's or Master's degree in IT/Computer Science and 10 to 16 years of experience in ServiceNow development and leadership. Mandatory ServiceNow Certified System Administrator (CSA) certification is required.
Full job description
Key Responsibilities
Lead and mentor a team of ServiceNow developers, enforcing best
practices in development, configuration, and integrations.
Define and execute the ServiceNow development strategy aligned with
organizational goals.
Design, develop, and deploy ServiceNow applications, workflows, service
catalogs, and integrations.
Provide technical leadership across modules such as ITSM, ITOM, HRSD,
SecOps, and custom applications.
Drive platform governance including coding standards, security controls,
and design frameworks.
Collaborate with business stakeholders to gather requirements and
translate them into scalable solutions.
Lead complex integrations using REST, SOAP, APIs, LDAP, and MID Server.
Implement automation and advanced workflows leveraging ServiceNow
best practices and emerging capabilities (AI/ML).
Ensure alignment with ITIL processes, compliance standards, and enterprise
security policies.
Support platform operations including upgrades, patching, performance
optimization, and stability.
Partner with Transformation and Operations teams for continuous service
improvement and platform lifecycle management.
ServiceNow Development Lead
Required Skills & Qualifications:
Technical Expertise
Strong experience in JavaScript, Glide API, AngularJS, HTML, CSS
Deep knowledge of at least two ServiceNow modules: ITSM, HRSD, IRM, or
SecOps
Good understanding of CMDB, ITOM, CSM, and custom application
development
Proven experience in ServiceNow architecture design and enterprise
integrations
Exposure to CI/CD pipelines, DevOps practices, and Agile/Scrum
methodologies
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
We are ‘experience-led everything’ — harnessing the power of technology, creativity, and insight to deliver impact.
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Founded
2001
Headquarters
Pune, Maharashtra
LinkedIn followers
1,364,427
Total funding
$9M
Zensar stands out as a premier technology consulting and services company, embracing an ‘experience-led everything’ philosophy. We are creators, thinkers, and problem solvers passionate about designing digital experiences that are engineered into scale-ready products, services, and solutions to deliver superior engagement to high-growth companies. This full lifecycle capability – from experience to engineering to engagement – is what makes us unique. This integrated approach also means that we harness the power of technology, creativity, and insight to deliver impact — ensuring our work focuses not just on technology but also on the people who use it.
Part of the $4.4 billion RPG Group, Zensar is headquartered in Pune, India. Our 10,000+ employees work across 30+ locations worldwide, including Seattle, Princeton, Cape Town, London, Singapore, and Mexico City. As an organization, we are diverse and multi-dimensional and unite across geographies and skill sets to deliver products and services that are value-driven, environmentally conscious, and human-centered.
To know more, visit us at www.zensar.com.
Offices: Zensar Knowledge Park, Kharadi, Plot # 4, MIDC, Pune, Maharashtra 411014, IN · 2107 N 1st St, Suite 100, San Jose, California 95131, US · Ground Floor, South Side, 100 Brook Drive, Green Park, Reading RG2 6UJ, GB · Block D, Homestead Office Park, 37 Homestead Lane, Cnr. 12th Avenue and Homestead Avenue, Rivonia, Sandton 2128, ZA · RMZ Ecoworld Infrastructure Pvt Ltd, Bengaluru, IN
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