Assistant Store Leader- Guest Experience (City Center)
Houston, Texas, United States · On-site
Entry level
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Assistant Store Leader- Guest Experience (City Center)
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Full-time
bachelor degree
Charitable giving programs, Community impact initiatives, Professional development
Posted 10d ago
~40 hrs/week
Responsibilities
The Assistant Store Leader is responsible for driving sales and creating an exceptional guest experience by leading, training, and developing a passionate retail team. They also manage store operations, including P&L results and community-focused charitable campaigns.
Requirements
Candidates must have at least one year of retail or hospitality management experience and strong leadership skills. A bachelor's degree is preferred, along with the physical ability to perform retail store tasks.
Full job description
190 - City Centre - Houston, TX
About Us
We are a fast-growing, founder-led retail company with five dynamic and expanding brands. Our mission is simple yet powerful: to give back to our communities and make the world a better place. With operations in 37 states (and growing), we are driven by purpose, powered by entrepreneurial spirit, and committed to delivering an outstanding experience for our guests and associates.
Our Mission
"Stand Out. For Good". Those four words are more than just our motto; they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
The Opportunity
The Guest Engagement Assistant Store Leader is empowered to do whatever it takes to create an exceptional and inspiring guest experience in their store. They are responsible for hiring, training, and developing a diverse, passionate team that creates authentic relationships with guests in every interaction. Their demeanor, presence, and passion for the guest experience must be evident and inspiring to the entire team. They drive sales and positive measurable results through their excellence in sales floor leadership and by meeting and exceeding all goals associated with the guest experience.
Key Responsibilities:
Cultivates a guest-focused environment by driving volume and anticipating guest needs
Models excellent service standards and coaches associates to deliver exceptional guest experiences
Recruit, train and develop a team to achieve individual, store, and company goals
Foster team commitment through support, relationship building, and recognizing individual contributions
Manages the Mission Monday campaign to positively impact your community to enhance people’s lives
Holds self and the team accountable for achievement of P&L results and statistical standards
Provides timely feedback, recognition, and rewards to associates, driving retention and performance
Qualifications:
Strong communication skills with an outgoing personality and willingness to engage with guests
Proven record as a successful hospitality leader with a high degree of knowledge in all aspects of leadership including financial results, guest satisfaction and employee relations aspects of the role
The ability to maintain a beautiful environment using a keen eye for detail, ensuring a pleasing experience and inviting atmosphere
A genuine desire to make a positive impact on the community and contribute to meaningful causes
Creative and entrepreneurial thinking with the ability to react instinctively to implementing revenue driven ideas and opportunities
A well-groomed and stylish appearance is essential, reflecting both personal pride and a commitment to delivering a world-class guest experience at Stand Out For Good Inc.
Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends
1 year Retail or Hospitality Management
Bachelor’s Degree preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
Must be able to lift and carry 30 pounds regularly without assistance
Why Altar’d State?
We’re a company where people come to grow. You’ll be challenged, supported, and inspired every day – all while helping to build something meaningful. If you’re ready to roll up your sleeves and make an impact in a company that believes in doing well by doing good, we’d love to meet you!
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For® 2023
A different kind of wedding brand. Fun, approachable, and designed to celebrate.
Industry
Retail
Company size
11-50 employees
Founded
2020
Headquarters
Knoxville, Tennessee
LinkedIn followers
6,262
Here at Vow’d, bridal’s brightest movers and shakers are building a brand that is authentic, approachable, and, most importantly, a whole lot of fun! Are you passionate about love stories? Do you enjoy a good old-fashioned challenge? If so, we want you to join our rapidly-growing team!
Vow’d is a different kind of wedding brand. Our carefully curated collection of high-quality gowns brings brides’ Pinterest boards to life. Our best-in-class store experience has received hundreds of 5-star reviews. And our team? Full of leaders striving to turn the bridal industry on its head.
The newest member of the Altar’d State retail family, Vow’d is available online and in our Knoxville, Nashville and Raleigh locations. Keep your eyes peeled for several new Vow'd locations opening across the southeast and beyond in 2021!
Offices: 550 Frank Gardner Ln, Knoxville, Tennessee 37932, US · 11 Market Sq, Knoxville, Tennessee 37902, US · 1200 Villa Pl, 108, Nashville, Tennessee 37212, US