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Saint Johns County, Florida, United States · On-site
$18/hr–$20/hr
Entry level$500M raised
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Full-time
high school
Medical Insurance, Prescription Coverage, Dental Plan, Vision Plan, Health and Dependent Care Reimbursement Accounts, Life Insurance
Posted 22h ago
~40 hrs/week
Responsibilities
Handles routine office administration and guest services for an RV resort, including check-ins, reservations, and resident communications. Manages financial tasks such as petty cash, rent collection, and invoice coding while supporting the Resort Manager.
Requirements
Requires a High School Diploma or GED and at least 2 years of administrative experience. Preference is given to candidates with experience in property management systems and hotel or resort front desk operations.
Full job description
$16 per hour
Overview
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the RV Resort Manager and other team members.
Job Duties
Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager (Essential)
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts (Essential)
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned (Essential)
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts (Essential)
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials
Make collection calls for site rental payments as directed; submit bad debt files to collections
Process resident move-ins and move-outs
Complete and maintain resort records, reports, and files
Refer sales prospects to the RV Resort Manager and/or Sales Manager and enter prospect information into property management/reservation system in a timely manner
Obtain approvals on prospective resident applications; track all approvals and denials
Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications
Review and code invoices and other payables & submit to manager approval
Other duties as assigned
Check guests in and out for their reservations
Greet and establish rapport with guests, current and prospective residents
Field resort comments, suggestions, and complaints to resort leadership
Maintain petty cash fund
Requirements
High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license
REWARDING BENEFITS
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Sun Communities & Sun Outdoors are the nation's premier provider of manufactured home communities and RV resorts. To find out more about what we have to offer, visit a community near you or visit suninc.com.
Our Culture:
We have built our culture around a simple customer service philosophy: The Golden Rule. We treat others the way we want to be treated. Our team is considered one of our most valuable assets, and we ensure we offer a fun and rewarding workplace!
We are committed to the encouragement of personal growth and are pleased to offer opportunities for advancement to qualified individuals. Our formal training programs, on-the-job training activities, and customized development plans help support team members to accomplish their goals.
Accolades:
We’re proud to be consistently recognized as a top workplace by respected third-party organizations across the markets we serve. Honors from publications such as the Detroit Free Press, Great Place to Work®, Crain’s Detroit, the Orlando Sentinel, and the Sarasota Herald-Tribune reflect what matters most to us — a culture built on collaboration, growth, and a strong sense of community. In several cases, we’ve earned this recognition for more than a decade, reinforcing our long-standing commitment to creating an exceptional experience for our team members.
Offices: 27777 Franklin Road, Suite 300, Southfield, MI 48034, US
Sun Communities & Sun Outdoors are the nation's premier provider of manufactured home communities and RV resorts. To find out more about what we have to offer, visit a community near you or visit suninc.com.
Our Culture:
We have built our culture around a simple customer service philosophy: The Golden Rule. We treat others the way we want to be treated. Our team is considered one of our most valuable assets, and we ensure we offer a fun and rewarding workplace!
We are committed to the encouragement of personal growth and are pleased to offer opportunities for advancement to qualified individuals. Our formal training programs, on-the-job training activities, and customized development plans help support team members to accomplish their goals.
Accolades:
We’re proud to be consistently recognized as a top workplace by respected third-party organizations across the markets we serve. Honors from publications such as the Detroit Free Press, Great Place to Work®, Crain’s Detroit, the Orlando Sentinel, and the Sarasota Herald-Tribune reflect what matters most to us — a culture built on collaboration, growth, and a strong sense of community. In several cases, we’ve earned this recognition for more than a decade, reinforcing our long-standing commitment to creating an exceptional experience for our team members.
Offices: 27777 Franklin Road, Suite 300, Southfield, MI 48034, US