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The role serves as the business owner and subject matter expert for the Sales Performance Management platform, focusing on system administration and configuration. It involves partnering with cross-functional teams to optimize compensation processing, reporting, and global deployment initiatives.
Requires a bachelor's degree and over 5 years of experience in incentive compensation or compensation technology. Candidates must have hands-on experience administering enterprise SPM platforms and strong analytical skills.
Arrow Electronics is seeking a Manager, Incentive Compensation Systems to serve as the business owner and subject matter expert for our Sales Performance Management (SPM) platform, currently Oracle Incentive Compensation.
This role is responsible for system administration, configuration, reporting, process improvement, and ongoing platform optimization.
The position partners with Compensation, HR, Finance, Payroll, IT, and Sales leaders to support compensation processing, system enhancements, data integrations, reporting, and global deployment initiatives. This role translates business requirements into scalable system solutions, drives automation and continuous improvement efforts, and combines leadership responsibilities with active involvement in the day-to-day operation and evolution of Arrow's incentive compensation systems.
Own and administer the company's Sales Performance Management (SPM) platform.
Configure and maintain compensation plans, business rules, calculations, participant assignments, quotas, reporting solutions, and system enhancements.
Lead system testing, deployments, upgrades, and platform optimization efforts.
Troubleshoot compensation, reporting, data, and integration issues while partnering with cross-functional teams to identify root causes and implement scalable solutions.
Develop dashboards, analytics, and reporting that support compensation operations and business decision-making.
Partner with HR, Finance, Payroll, IT, and Sales Compensation teams to ensure accurate and timely compensation administration.
Identify and implement process improvements, automation opportunities, and system enhancements that improve efficiency, scalability, and user experience.
Support annual plan implementations, governance activities, audits, compliance requirements, and global deployment initiatives.
Lead and develop team members while maintaining a strong understanding of platform capabilities, business processes, and operational activities.
Bachelor's degree in Business, Information Systems, Finance, Human Resources, or a related field.
5+ years supporting incentive compensation, sales compensation operations, compensation technology, or related business applications.
Proven background administering or supporting a Sales Performance Management (SPM), incentive compensation, commission management, or comparable enterprise platform.
Hands-on knowledge configuring calculations, business rules, workflows, reporting, and data-driven solutions.
Demonstrated ability to identify issues, develop solutions, and drive work to completion with minimal direction.
Strong analytical, troubleshooting, project management, stakeholder management, and communication skills.
Ability to effectively partner with HR, Finance, Payroll, IT, Sales, and business leadership.
Self-motivated with a continuous improvement mindset and strong sense of ownership.
Experience with Oracle Incentive Compensation preferred; experience administering other enterprise Sales Performance Management (SPM) platforms such as Xactly, Varicent, SAP Commissions (Callidus), CaptivateIQ, Anaplan, or similar solutions will also be considered.
Background supporting complex incentive compensation programs in a multi-business-unit or global environment.
Knowledge of compensation governance, payroll processes, audit controls, and reporting frameworks.
Exposure to enterprise integrations, business intelligence solutions, and system implementation projects.
Track record of delivering automation, scalability, and process improvement initiatives.
Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
On-site Café with Catering Option for Busy Lifestyles
24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
Bike Racks
And more!
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Five Years Out
Arrow Electronics (NYSE:ARW) guides innovation forward for thousands of leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that help improve business and daily life. Our broad portfolio that spans the entire technology landscape, helps customers design, distribute and deploy forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at arrow.com. Are you thinking Five Years Out? Join us at careers.arrow.com.
Offices: 9201 East Dry Creek Road, Centennial, Colorado 80112, US · Frankfurter Straße 211, Neu-Isenburg, Hesse 63263, DE
