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POSITION DESCRIPTION POSITION TITLE: Zone Manager – Retail EMPLOYMENT CLASSIFICATION: Full Time POSITION REPORTS TO: DEPARTMENT: Retail POSITION SUMMARY: Zone Managers are leaders that drive sales, service, and operation…
Skills: Retail Management, Team Leadership, Customer Service, Cash Handling, Loss Prevention
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Marriott International Hotels, Inc.
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Charlotte, North Carolina, United States · On-site
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Process Technician III (Injection Molding Plastics)
Charlotte, North Carolina, United States · On-site
Senior
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Charlotte, North Carolina, United States · On-site
$74k–$138k/yr
Mid level$12B raised
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation fi…
Charlotte, North Carolina, United States · On-site
$29/hr–$35/hr
Mid level
About Schaefer Plastics At Schaefer Plastics, we manufacture industry-leading solutions and drive responsible practices towards a sustainable future for generations to come. As a family-owned company since 1937, we are d…
Skills: Injection molding, Process troubleshooting, Machine setup, Robotic programming, Quality control
Process Technician I (Injection Molding, Plastics)
Charlotte, North Carolina, United States · On-site
$24/hr–$29/hr
Entry level
At Schaefer Plastics, we manufacture industry-leading solutions and drive responsible practices towards a sustainable future for generations to come. As a family-owned company since 1937, we are deeply committed to deliv…
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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
The Zone Manager is responsible for driving sales, service, and operational excellence within the retail location. They provide leadership during assigned shifts, coach associates, and ensure merchandising and safety standards are met.
Requirements
The role requires strong leadership skills and the ability to manage retail operations, including cash handling and inventory control. Candidates must be capable of training staff and fostering professional relationships within the airport environment.
Full job description
POSITION DESCRIPTION
POSITION TITLE: Zone Manager – Retail
EMPLOYMENT CLASSIFICATION: Full Time
POSITION REPORTS TO
DEPARTMENT: Retail
POSITION SUMMARY:
Zone Managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts.
DUTIES AND RESPONSIBILITIES:
Service:
Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company’s policies and procedures
Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures
Operations:
Facilitate opening and closing of stores
Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions
Ensure store merchandising standards are consistently executed per the company guidelines
Coordinate, monitor and align team resources to maximize sales and service potential
Resolve basic IT /register issues and escalate as necessary
Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately
Prepare for and participate in inventories; verify high risk counts
Financial/Business:
Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events
Communicate daily with the team; look for additional ways to drive business through product, processes, or people
People/Leadership:
Serve as the Manager on Duty providing leadership during assigned shifts
Direct, coach, and train Associates in their daily job assignments
Represent and support the company by fostering strong business relationships within the airport community
Monitor and address performance issues in a timely manner through a partnership with AGM or GM
Contribute feedback on Associate reviews and provide input on Associate counseling
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences for airport travelers across North America. Our expertise in international, national, local and proprietary brand development and management is industry renowned and complements our unrivaled proficiency and passion in delivering exceptional customer service, superior designs and award-winning operations.
Paradies Lagardère
• $1.7 Billion Sales
• 550+ Retail Stores
• 220+ Restaurants and Bars
• 90+ Airports
• 10,000+ Associates
Opening our first airport store in 1960 and then igniting a retail revolution two decades later, we continue today as the premiere airport retailer in North America. Driven by consumer research and developed by innovative teams of designers, architects, merchants and operators, our extensive variety of retail solutions leads the industry in creativity, inspiration and customer centricity.
Our Dining Division is a true restaurateur. We specialize in experiences. This is achieved with the most attractive brand portfolio in the industry, inspiring and creative restaurant designs, and a self-proclaimed and playful “maniac” approach to industry-leading hospitality.
Paradies Lagardère maintains its LinkedIn page to communicate information to our employees and shareholders. We also welcome messages from these audiences. Should employees want to communicate information that requires internal review and action, please see your employee handbook on how to provide that feedback.
Offices: 2849 Paces Ferry Road, Overlook I, 4th Floor, Atlanta, GA 30339, US · 370 King Street West,, 6th Floor, Toronto, Ontario M5V 1J9, CA
Travel EssentialsSpecialty RetailFood and BeverageDuty FreeBrandsairportstraveltravel retailairport retailairport dining