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What you'll do The Manager, eCommerce Digital Merchandising, has an integral role in impacting objectives for our Mark’s website, acting as a key liaison with Merchandising and Branding teams. The Manager, eCommerce Digi…
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Calgary, Alberta, Canada · On-site
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Bartle & GibsonCalgary, Alberta, Canada · On-site
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Calgary, Alberta, Canada • On-site
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The Manager of Digital Merchandising leads the strategy, execution, and optimization of eCommerce activities to drive sales and enhance customer experience. They manage a team to ensure website content, product stories, and seasonal campaigns align with commercial goals and business objectives.
Candidates must have a post-secondary education in Business, eCommerce, or Marketing, along with 5-7 years of relevant experience. Proficiency in eCommerce platforms, web standards, analytics tools, and strong stakeholder management skills are required.
The Manager, eCommerce Digital Merchandising, has an integral role in impacting objectives for our Mark’s website, acting as a key liaison with Merchandising and Branding teams.
The Manager, eCommerce Digital Merchandising is responsible for leading the strategy, execution, and optimization of digital merchandising across our eCommerce websites to deliver engaging, conversion-focused, and customer-centric shopping experiences. Working closely with the Digital Merchandising Operations, Merchandising/Business Lines, UX, Marketing, Procurement, vendors, and Analytics teams, the Manager ensures that product stories, seasonal campaigns, and curated content are delivered seamlessly to the customer while meeting commercial goals and business objectives. You will lead the day-to-day operations of the Digital (eCommerce) Merchandising team for the Mark’s website to deliver a best-in-class customer experience. The Digital Merchandising team is responsible for driving eCommerce and brick-and-mortar sales by working collaboratively across the organization to execute a strong digital strategy that prioritizes the customer and drives results for the business.
Lead and manage a Digital Merchandising team to ensure websites reflect the key products and events to maximize key Digital metrics per business needs
Collaborate with cross functional partners
Be action oriented, outcome focused, and think critically with the ability to analyze and visualize, to ensure continuous improvement across our entire business
Strategically influence to drive optimal outcomes for your business lines, building key relationships and partnerships easily across various stakeholder groups to move initiatives forward
Lead inclusively and compassionately, building and developing your team, effectively anticipate and respond to disruption, while consistently delivering strong performance
Provide regular data analysis and insights to drive the business forward
Provide digital and eCommerce expertise to partners and stakeholders
Understand UX principles that create best-in-class experiences
Act as a liaison between multiple teams from coast to coast
Think critically to optimize and improve processes for smaller banners
What you bring:
Post-secondary education or equivalent in Business, eCommerce, Marketing, or related discipline
Minimum 5-7 years of experience in eCommerce or Digital
Strong working knowledge of digital and customer experience methodologies
Dedication to delivering customer-focused initiatives, always acting in the best interest of the customer
Motivated, self-starter with the ability to function in a fast-paced environment with a high level of ambiguity and change
Experience working on cross-functionally driven initiatives, strong ability to build partnerships across teams with strong stakeholder management skills
Experience working with eCommerce platforms
Proficiency in eCommerce and web standards, SEO, and accessibility
Proficient understanding of web design, UX trends, web development and/or content management
Ability to build and present strong narratives to senior executives
Experience with eCommerce analytics tools such as Google Analytics, Google Data Studio, Adobe Analytics, etc.
Proficiency in Microsoft tools
Ability to collaborate fluently with cross-functional partners.
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This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast. We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway. CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities. For more information, visit corp.canadiantire.ca.
Offices: 2180 Yonge St, Toronto, Ontario M4S 2B9, CA
