Austin, Texas, United States · On-site
About Base Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, ce…
Skills: SQL, BI Tools, Workforce Management, Data Analytics, Volume Forecasting
Austin, Texas, United States · On-site
Overview The Registered Nurse Case Manager - Transitions of Care is a clinically experienced registered nurse responsible forleading care coordination for patients with complex and chronic medical conditions during criti…
Skills: Care Coordination, Clinical Assessment, Case Management, Population Health Strategies, Patient Advocacy
Austin, Texas, United States · On-site
What You’ll Do: As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their …
Skills: Oil Change, Fluid Refill, Tire Rotation, Battery Testing, Battery Replacement
Austin, Texas, United States · On-site
Medici is redefining the future of executive health, wellness, and longevity through a modern, luxury healthcare experience designed for high-performing individuals who want to proactively invest in their health. Our sta…
Skills: Marketing Strategy, Brand Development, Social Media Management, Content Creation, Digital Marketing
Austin, Texas, United States · On-site
What You’ll Do: As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their …
Skills: Oil Change, Fluid Maintenance, Tire Rotation, Battery Testing, Battery Replacement
Austin, Texas, United States · Hybrid
$5k–$9k/mo
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage yo…
Skills: Contract Management, RFP Development, Budget Review, Contract Monitoring, Compliance Auditing
Austin, Texas, United States · On-site
$17/hr–$19/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Grounds Maintenance, Porter Services, Waste Management, Customer Service, Minor Repairs
Austin, Texas, United States · On-site
Req ID: 261540 Job Location: Austin, Texas and surrounding areas Workdays/Shift Hours: Monday-Friday, 6:00 am start time Additional Relevant Information: Must be 21+ years of age, Valid Class A CDL required. Minimum 6 mo…
Skills: Driving, Merchandising, Stocking, Invoicing, Payment Collection
Austin, Texas, United States · On-site
Store 2742169: 4602 E Stassney Lane, Austin, Texas 78744 Shift AvailabilityOvernights (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Custo…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Austin, Texas, United States · On-site
We are hiring immediately for a full time BANQUET COOK position. Location: AT&T Hotel and Conference Center - 1900 University Avenue, Austin, TX 78705. Note: online applications accepted only. Schedule: Full time schedul…
Skills: Banquet Cooking, Food Preparation, Culinary Arts, Kitchen Management
Austin, Texas, United States · On-site
$20/hr–$28/hr
PLUMBER JOB DESCRIPTION: Plumbers will be responsible for installing, inspecting, and repairing plumbing pipes and systems to ensure all building fixtures are operating correctly on commercial buildings. PLUMBER JOB DUTE…
Skills: Plumbing Installation, Pipe Inspection, Blueprint Reading, Schematics Interpretation, Solder
Austin, Texas, United States · On-site
$28/hr–$38/hr
JOB DESCRIPTION: Seeking Journeyman Plumbers in Austin, Texas! Will be responsible for installing, inspecting, and repairing plumbing pipes and systems to ensure all building fixtures are operating correctly in a commerc…
Skills: Plumbing Installation, Pipe Repair, Blueprint Reading, Schematic Interpretation, Commercial Construction
Austin, Texas, United States · On-site
$21/hr–$23/hr
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage…
Skills: Equipment Delivery, Patient Instruction, Vehicle Maintenance, Logistics Documentation, Durable Medical Equipment Handling
Austin, Texas, United States · On-site
$120k–$140k/yr
Location: Onsite — Austin, TX Employment Type: Direct Hire, Full Time Job Title: Senior Buyer/Purchaser About 9 Mothers The modern battlefield has changed. Cheap, autonomous suicide drones have turned the tactical advant…
Skills: Strategic Sourcing, Procurement, Vendor Management, Contract Negotiation, Supply Chain Risk Management
Austin, Texas, United States · On-site
We are hiring immediately for a full time CHEF position. Location: The Carillon - 1900 University Avenue, Austin, TX 78705. Note: online applications accepted only. Schedule: Full time schedule. Tuesday through Saturday;…
Skills: Culinary Arts, Kitchen Management, Food Production, Sanitation Standards, Staff Supervision
Austin, Texas, United States · On-site
We are hiring immediately for seasonal BARISTA positions. Location: Moontower - 1900 University Avenue, Austin, TX 78705. Note: online applications accepted only. Schedule: Seasonal schedule. Monday through Friday, hours…
Skills: Espresso Preparation, POS Operation, Cash Handling, HACCP Compliance, Customer Service
Austin, Texas, United States · On-site
$18/hr–$22/hr
United Contractor Services, LLC is a leading Multi Craft Specialty Contractor. We are hiring enthusiastic people for our Commercial Construction Internship opportunities with United Contractor Services. Building your fut…
Skills: Project Documentation, Project Scheduling, Material Management, Quality Control, Blueprint Reading
Austin, Texas, United States · On-site
$79k–$210k/yr
Designs, implements, and optimizes components in distributed systems with an emphasis on scalability, resiliency, and operability. Delivers features and load/performance tests; leverages data plane platforms and distribu…
Skills: Distributed Systems, Scalability, Resiliency, Infrastructure As Code, Fault Tolerance
Austin, Texas, United States · On-site
The group you’ll be a part of Etch Field Service Team at Samsung Global Account at Taylor, Texas The impact you’ll make As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work …
Skills: On-site Repair, Maintenance Service, Equipment Installation, Analytical Problem-solving, Troubleshooting
Austin, Texas, United States · On-site
$15/hr–$18/hr
Description About Bouldering Project Bouldering Project is more than a climbing gym—we’re a community. We’re driven by a shared belief: that climbing, movement, and connection should be accessible to everyone. From first…
Skills: Customer Service, Cashiering, Interpersonal Communication, Facility Maintenance, Risk Management
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Own SLA tracking, volume forecasting, and headcount planning to ensure efficient member experience operations. Design operational reporting suites and analyze contact drivers to drive efficiency improvements with Product and Ops teams.
Requires 4-8+ years of experience in data analytics or workforce management for queue-based teams. Must be proficient in SQL and BI tools with the ability to build forecasting models and administer support platforms.
Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
Our members count on us to be there when they need help. Your job is to make sure we always are. That means knowing when contact volume is about to spike, where queue performance is slipping, why handle times are climbing, what members are reaching out about, and what it will take to staff the team six months from now. You'll own SLA tracking and reporting, volume forecasting, headcount planning, the analytics infrastructure, and the tooling that keeps Member Experience running efficiently.
You'll turn raw support data into actionable decisions, forecast problems before they happen, make real time optimizations, and hold the operation accountable to the metrics that actually matter to members.
If you love digging into data, building systems that scale, owning the systems your team depends on, and being the person a team actually relies on to make better decisions — this role is for you.
Own SLA and response time performance across all support channels—track it daily, implement real-time changes when it's at risk, and diagnose root causes when targets are missed.
Build and maintain workforce models: forecast inbound volume, predict staffing needs, flag capacity gaps, and own shift structure and scheduling.
Design and maintain the full operational reporting suite—queue health, agent productivity, handle time, first contact resolution, backlog aging—and build dashboards that give leads and leadership real-time visibility.
Analyze contact drivers, escalation patterns, and handle time trends to surface root causes and drive efficiency improvements upstream with Product and Ops.
Partner with engineering on the tool stack—administer support platforms, evaluate new tooling, and make the case for changes when a gap is hurting FCR or resolution time.
4–8+ years in data analytics, data science, workforce management, or operations for a frontline, queue-based team.
Strong analytical proficiency—SQL, BI tools, and the ability to build your own models, dashboards, and forecasts from scratch.
Workforce management fundamentals: staffing models, shrinkage, volume forecasting across channels.
Experience owning and administering support platforms—you understand how the data inside them works and have shaped how the tools are used, not just used them yourself.
Ability to translate complex analysis into clear recommendations a non-analyst can act on and a leader can decide from.
Comfort operating where infrastructure is still being built—you create the systems, not just consume them.
The Member Experience team is the face of Base to our members—and the voice of our members back to Base. We’re deeply customer-obsessed and uniquely cross-functional, with a strong understanding of what every team does and how it all connects. By seeing firsthand what’s working well and what should be improved, we surface insights that help inform what the business builds and prioritizes next. Every day brings a new challenge, balancing high ownership and accountability with constant collaboration and support from the team.
Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.
First Principles Thinking: Question assumptions. Principles > rules.
Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
Everyone’s an Owner: Follow through on commitments and own results.
Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating. We work in-person. It’s not a 9-to-5. We are all-in.
Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.
Base is building the future of American power. The grid is the largest, most complex machine in the world. But it’s aging, struggling to keep up with today’s demand, and is unprepared for our electrified future. Base is modernizing the grid as the first engineering-led, technology-driven power company. We’re deploying a nationwide network of distributed batteries that strengthens critical infrastructure and saves Americans money. Our team of engineers, operators, creatives, technicians, and electricians design and deploy systems at speed. If you want to tackle the problem that will define this century and shape the future of American energy, now is the time. Join us.
Offices: Austin, TX, US
