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Austin, Texas, United States · On-site
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Maintain the Visa Cloud Platform's reliability by driving operational excellence and automating manual processes. Own end-to-end observability, alerting, and AI-driven solutions to improve incident response and platform efficiency.
Requires a bachelor's degree or 3+ years of experience, with specific expertise in SRE, CI-CD tooling, and observability platforms. Proficiency in scripting languages and experience managing containerized environments are essential.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
The Site Reliability Engineering — SRE — role is a critical part of Visa’s Cloud Platform strategy. In this role, you will help ensure Visa’s development platform and tooling enable key stakeholders, including development engineers across the technology organization, to focus more on innovation and less on infrastructure management. You will drive the adoption of observability best practices, automation, and AI-AIOps capabilities to improve reliability, reduce toil, and resolve recurring operational issues.
You must be comfortable partnering with software engineering teams and supporting their needs to ensure the security, availability, reliability, and performance of the platform. These software engineering teams are both peer engineering teams supporting the platform and customers within Visa Engineering consuming the platform. This engineer will be expected to triage complex issues, collaborate with peer infrastructure and operations teams, enhance monitoring and alerting coverage, and operationalize automation and AI-driven solutions that improve incident response, service health, and platform efficiency.
This is a hands-on engineering role with a strong focus on building and advancing reliability engineering practices for the Visa Cloud Platform.
Essential Functions:
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
Preferred Qualifications:
U.S. Applicants Only
The estimated salary range for this position is $88,000.00 to $ 136,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid. Learn more at Visa.com.
Offices: 900 Metro Center Blvd, Foster City, California, US · 12301 Research Blvd, Austin, TX 78759, US · 1004 NW 65th Ave, Miami, FL 33126, US · 1 Market St, San Francisco, CA 94105, US · 900 Metro Center Blvd, Foster City, CA 94404, US
