BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive impact on people’s lives. Recen…
Skills: Leadership, Team Development, Communication, Relationship Building, Customer Service
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Leon's Furniture
Full Time Delivery Drivers Weston Store
Toronto, Ontario, Canada · On-site
$50k–$100k/yr
Mid level
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SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm whose primary f…
Req ID:522228 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we off…
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Compensation Range: $17.60 to $18.50 Hourly Location: 1472 The Queensway, Etobicoke, Ontario M8Z1T5 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the po…
Req ID:479868 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we off…
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and consulting firm whose primary f…
Who We Are Metrolinx’s GO Expansion program is delivering more GO service across the network, including the capacity to deliver two-way service every 15 minutes or better on core routes. Work is already underway on new t…
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Business Partner, Talent Acquisition (Hamilton LRT Project)
Hamilton, Ontario, Canada · Hybrid
$85k–$95k/yr
Senior$127M raised
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Staff Product Manager, Customer Care Platform & Data
Toronto, Ontario, Canada · Hybrid
$172k–$215k/yr
Senior+$5.8B raised
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Company Description Ferrovial Construction Canada Inc. and VINCI Construction Grands Projets are undertaking the design, build, and finance the Ontario Line Southern Civil, Stations, and Tunnel (South Civil) package. As …
Skills: AutoCAD, Revit, 2D Drawing, 3D Drawing, Civil Engineering
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Competitive Hourly Pay, Educational Grants, Team Events And Celebrations, Employee Recognition And Appreciation Programs, Career Advancement Opportunities, On-the-job Training
Posted 16d ago
Apply by Oct 25
~40 hrs/week
Responsibilities
The Shift Manager leads daily janitorial operations to ensure high-quality service delivery and client satisfaction. This includes overseeing frontline employees, managing staffing and schedules, and enforcing health and safety policies.
Requirements
Requires 3-5 years of supervisory experience in janitorial services, facilities management, or airport operations. Candidates must be proficient in Microsoft Office and capable of working rotating shifts, including weekends and holidays.
Full job description
BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive impact on people’s lives. Recently recognized by the Deloitte Group as one of Canada’s Best Managed Companies – Platinum Standard, and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures, we pride ourselves on distinction.
When you join the BEST team, you’ll enjoy:
Competitive hourly pay rates that are always above provincial minimum wage
An excellent company culture, with access to educational grants and regular team events and celebrations
Employee recognition and appreciation programs, like our BEST Guusto program, which rewards employees that go above and beyond with prizes
Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company.
LOCATION: Mississauga, ON SHIFT TYPE: Full Time- Afternoon SALARY: $65,000- $75,000
JOB OVERVIEW:
The Shift Manager is responsible for leading daily janitorial operations to ensure the consistent delivery of high-quality services, client satisfaction, and operational excellence. This role oversees frontline employees and supervisors, ensuring work is completed safely, efficiently, and in accordance with contractual obligations, company policies, and regulatory requirements. The Shift Manager fosters a positive workplace culture through coaching, accountability, and employee development while driving continuous improvement in service quality, safety, and operational performance.
DUTIES AND RESPONSIBILITIES:
Provide day-to-day leadership, coaching, and support to frontline employees to promote employee engagement, accountability, and high performance.
Conduct regular team meetings, daily shift huddles, training sessions, and performance discussions to communicate expectations, address operational challenges, and recognize team achievements.
Manage staffing, scheduling, vacation planning, overtime, and shift coverage to ensure operational requirements are consistently met.
Oversee service delivery by conducting routine inspections, quality audits, and follow-up actions to ensure compliance with contract requirements, company standards, and Standard Operating Procedures (SOPs).
Build and maintain positive working relationships with GTAA representatives, Terminal Operators, airline representatives and other key stakeholders through regular communication, inspections, and issue resolution.
Ensure route guides/work routines are maintained, updated, and implemented to support efficient service delivery.
Respond promptly to client concerns and operational issues while ensuring contractual service levels and response time expectations are achieved.
Monitor equipment, inventory, and facility assets by ensuring preventative maintenance, reporting deficiencies, and maintaining operational readiness.
Promote and enforce all health and safety policies, monthly safety reporting, toolbox talks, inspections, incident reporting, investigations and participation in Joint Health and Safety Committee activities.
Partner with Human Resources & Site Manager to support performance management, investigations, corrective action, and policy compliance, applicable Collective Agreements and BEST policy guidelines to maintain good employee relations
Work with Site Manager on safety and HR-related investigations that occur on-site
Monitor operational and financial performance by managing labour resources, controlling overtime, identifying efficiencies, and supporting continuous improvement initiatives.
Track and achieve key performance indicators (KPIs), including quality inspection results, client satisfaction, response times, staffing levels, safety compliance, and operational performance.
SKILLS AND ABILITIES:
Strong leadership and team development skills with the ability to motivate, coach, and hold employees accountable.
Excellent communication, interpersonal, and relationship-building skills with employees, clients, and stakeholders.
Strong customer service orientation with the ability to effectively resolve issues and maintain positive client relationships.
Excellent organizational, planning, and time management skills with the ability to prioritize multiple tasks in a fast-paced environment.
Strong analytical, problem-solving, and decision-making abilities.
Knowledge of quality assurance practices, workforce scheduling, operational planning, and continuous improvement principles.
Sound understanding of occupational health and safety legislation, employment standards, and workplace compliance requirements.
Proficiency with Microsoft Office and operational reporting, scheduling, and inspection systems.
REQUIREMENTS:
Minimum 3–5 years of supervisory or management experience in janitorial services, facilities management, airport operations, or a related service industry.
Experience leading large, diverse, and unionized workforces is considered an asset.
Demonstrated experience in customer service, employee performance management, quality assurance, and operational leadership.
Working knowledge of occupational health and safety legislation, Employment Standards Act (ESA), collective agreements, and workplace investigations.
Ability to work rotating shifts, including evenings, weekends, holidays, and emergency call-ins as operationally required.
Valid driver's licence (where required).
Proficiency in Microsoft Office Suite and experience using scheduling, inspection, and reporting software.
Ability to obtain and maintain all required security clearances and certifications for the worksite.
BEST is committed to creating a diverse, equitable, and inclusive workplace. We support the hiring of visible minorities, women, members of the LGBTQ2S+ community, and veterans. We are an equal opportunity employer with the interests of fairness and equality. We will take the necessary measures to ensure that all applicants have equal access to Best Service Pros job opportunities. BEST does not use artificial intelligence or automated decision-making tools to screen, assess, or select applicants. Applicants who are interviewed will be notified when a hiring decision has been made, in accordance with the Ontario Employment standards.
Click apply today!
Related keywords
Janitorial ServicesFacilities ManagementAirport OperationsUnionized WorkforceEmployment Standards ActCollective AgreementsKPIsSOPsQuality AuditsHealth And SafetyJoint Health And Safety CommitteeWorkplace InvestigationsStaffingSchedulingOperational Excellence
BEST is one of Canada’s leading janitorial and maintenance service providers, specializing in high-traffic public facilities across the country.
Proudly Canadian, we've been creating a positive impact since 1956 by delivering cleaning solutions to sectors like higher education, transportation, government, and large-scale public venues, including clients such as Vancouver Convention Centre, the University of Toronto, YYJ - Victoria International Airport, the University of Alberta, and more.
With a fully in-house service model, we maintain the highest standards of quality, consistency, and accountability across more than 75 million square feet cleaned every day.
We have been recognized as one of Canada’s Best Managed Companies for 11 consecutive years with Platinum status, and we are North America’s only janitorial company to achieve Carbon Neutral Certification, CIMS Green Building with Honours, and GBAC Accreditation, a testament to our long-standing commitment to cleaner, healthier, and more sustainable spaces.
Offices: 101 - 85 Schooner Street, Coquitlam, BC V3K 7A8, CA · Unit 11, 3700 78 Avenue SE, Calgary, Alberta T2C 2L8, CA · 439 University Avenue, 5th Floor, Toronto, Ontario M5G 1Y8, CA
Janitorial and Housekeeping ServicesExterior Building MaintenanceGreen Cleaningand Facilities ServicesFacilities Support ServicesMedia and EntertainmentBuilding MaintenanceEducationNon ProfitJanitorial Service
How many Transportation jobs are open in Toronto, Canada right now?
There are currently 947 open transportation positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Toronto, Canada?
Companies currently hiring include Egis, Transport AI, Aecon Group Inc., Hitachi Energy, Greater Toronto Airports Authority, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Toronto, Canada?
Yes — 269 of the 947 open transportation positions offer remote or hybrid work (20 remote, 249 hybrid).
How do I apply for Transportation jobs in Toronto, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.