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Full-time
bachelor degree, postgraduate degree
Bonus, Restricted Stock Units (RSUs), Paid Time Off, Paid Parental Leave, Full Health Benefits Plans, Retirement Plans
Posted 13d ago
Apply by Jul 27
~40 hrs/week
Responsibilities
Serve as the AI subject matter expert to design and scale AI-driven solutions that accelerate digital transformation for the global partner ecosystem. Collaborate with partners to develop AI use cases and prototypes while influencing product roadmaps based on market trends.
Requirements
Requires 8+ years of relevant experience in AI/ML and Agentic AI platforms with a proven track record of delivering business-impacting solutions. A bachelor's degree is required, with a master's degree in a technical field preferred.
Full job description
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Senior AI Specialist - Partner Digital Transformation & Success plays a pivotal role in empowering our global partner ecosystem to accelerate digital transformation and achieve measurable business outcomes through advanced AI technologies. In this role, you will collaborate with partners, internal teams, and customers to design, implement, and scale AI-driven solutions that elevate partner success and fuel innovation across the value chain.
By combining deep AI expertise with strong understanding of partner business models, you will bridge the gap between cutting-edge technology and real-world partner impact. You will help partners harness AI to automate processes, enhance experiences, and unlock new revenue opportunities.
This position is an individual contributor role reporting to the Director, Partner Experience & Readiness.
Responsibility
Serve as the AI subject matter expert for the Partner Digital Transformation & Success team, Partner Programs and the broader partner ecosystem
Translate complex AI capabilities into actionable strategies that partners can apply in real business scenarios
Design and deliver AI solution strategies aligned to partner and customer transformation journeys
Collaborate with partners to develop AI-enabled use cases, prototypes, and proof-of-concepts that demonstrate value
Influence AI solution roadmaps by analyzing partner needs, competitive signals, and market trends
Drive adoption of AI-powered tools, platforms, and experiences across the partner ecosystem
Establish repeatable methodologies, frameworks, and best practices that accelerate AI-driven partner transformation
Support field, product, and engineering teams to ensure seamless execution of AI initiatives globally and regionally
Track performance metrics to assess the business impact of AI programs on partner success, transformation outcomes, and value realization
Provide insight-based recommendations to optimize partner engagement and expand AI usage across the ecosystem
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
8+ years of relevant experience
Experience with Agentic AI development, machine learning, data science, or related domains, with a proven track record of delivering business-impacting AI solutions
Experience across AI/ML frameworks (e.g., TensorFlow, PyTorch, Azure AI, Google Cloud AI) and Agentic AI platforms (e.g. Google Cloud Agent Builder, Open AI Agentic capabilities, Anthropic Claude, etc.)
Experience translating complex technical concepts into clear, practical strategies for non-technical stakeholders
Experience designing, building, and deploying agentic AI platforms or advanced AI-driven experiences to improve partner engagement, with strong data and analytics skills to define KPIs, build dashboards, and translate insights into measurable improvements in partner experience
Bachelor's degree
Preferred
Master's degree in computer science, engineering, data science, or a related technical field
Familiarity with partner business models (e.g., SIs, ISVs, MSPs, resellers) and digital transformation approaches
Exceptional communication, presentation, and enablement skills for engaging technical and business audiences
Ability to thrive in a cross-functional, collaborative, global environment
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $146,400.00 - $235,375.00 base salary
This role is also eligible for the following:
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Docusign brings agreements to life. Over 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
Offices: 221 Main Street, Suite 1000, San Francisco, CA 94105, US · 999 3rd Ave, Suite 1700, Seattle, Washington 98104, US · 9 Appold Street, 2nd Floor, London, England C2A 2AP, GB · 4320 Winfield Rd, Warrenville, IL 60555, US · 41 Madison Ave, 31st Floor, New York, NY 10010, US
Digital Transaction ManagementWorkflow AutomationElectronic Signature SolutionsContract Lifecycle ManagementSystem of AgreementWork of Your LifeReal Estate TechFinTechHRTechLegalTech
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