Applied AI, Product Manager-Payments-Vice President
New York, New York, United States · On-site
$123k–$201k/yr
Senior$1.6B raised
Be a leader committed to understanding customer needs with advanced knowledge of product development, design, and modern AI capabilities including LLMs and agentic systems. As a Vice President, Applied AI Product Manager…
Skills: Product Management, Large Language Models, Agentic Frameworks, Workflow Automation, Prompt Engineering
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Vice President, Production Services Application Support
New York, New York, United States · Hybrid
$69k–$185k/yr
Senior+$3.4B raised
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New York, New York, United States · Hybrid
$69k–$175k/yr
Senior+$3.4B raised
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$123k–$201k/yr
Full-time
Comprehensive Health Care Coverage, On-site Health And Wellness Centers, Retirement Savings Plan, Backup Childcare, Tuition Reimbursement, Mental Health Support
Posted 16d ago
~40 hrs/week
Responsibilities
Define and drive the product vision and roadmap for AI-powered payment solutions leveraging LLMs and agentic systems. Lead the end-to-end delivery from experimentation and pilot execution to full commercialization for merchant services.
Requirements
Requires over 5 years of product management experience with a proven track record of delivering AI products and utilizing GenAI ecosystems. Strong analytical skills and the ability to lead cross-functional initiatives in a matrixed environment are essential.
Full job description
Be a leader committed to understanding customer needs with advanced knowledge of product development, design, and modern AI capabilities including LLMs and agentic systems.
As a Vice President, Applied AI Product Manager within the Merchant Services Solutions & Commercialization team, you will help define and deliver AI-powered products that transform how merchants discover, onboard, integrate, operate, and grow with JPMorgan Merchant Services.
The Merchant Services Solutions & Commercialization team is responsible for identifying, incubating, and scaling innovative solutions that accelerate growth, improve client experiences, and unlock new commercial opportunities across JPMorgan Merchant Services. Working across product, engineering, sales, servicing, and client-facing teams, the team brings emerging technologies and market opportunities from concept through commercialization.
Job responsibilities
Define and drive product vision, strategy, and roadmap for AI-powered products and experiences leveraging LLMs, agentic frameworks, and workflow automation
Identify and size commercial opportunities, including market potential, revenue impact, client value, and strategic fit
Define and commercialize AI-driven solutions that improve merchant acquisition, onboarding, servicing, and growth
Partner with business leaders, engineers, and data scientists to prioritize, deliver, and scale high-impact AI use cases across the merchant payments value chain
Frame early-stage concepts into compelling business cases, including value proposition, ROI, success metrics, and prioritization rationale
Lead end-to-end product delivery, from experimentation and pilot execution through production launch and commercialization
Establish and track product performance metrics, including adoption, quality, efficiency gains, and client impact
Ensure governance, risk, controls, and responsible AI principles are embedded throughout the product lifecycle
Required qualifications, capabilities, and skills
5+ years of product management experience
Experience delivering AI products leveraging LLMs, APIs, workflow automation, or related technologies
Strong understanding of product development lifecycle and agile delivery methodologies
Strong commercial and analytical skills, including opportunity assessment, business case development, and performance measurement
Familiarity with prompt engineering, agentic workflows, AI orchestration frameworks, or GenAI ecosystems
Proven ability to lead cross-functional initiatives in a highly matrixed environment
Preferred qualifications, capabilities, and skills
Payments, fintech, financial services, commerce, or other highly regulated industry experience preferred but not required
FEDERAL DEPOSIT INSURANCE ACT
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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