United States · Remote OK
$85k–$115k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: IT Support, Okta Administration, Google Workspace Administration, Slack Administration, Apple Hardware Support
Remote Solely
$100/hr–$120/hr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Menopause Care, Hormone Therapy Management, Telehealth, Clinical Judgment, Patient Assessment
United States · Remote OK
$95k–$115k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Operational Leadership, Change Management, Data Analysis, Healthcare Delivery, Workflow Optimization
New York, New York, United States · Remote OK
$165k–$195k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: IT Management, Team Leadership, Identity And Access Management, Device Management, SaaS Management
San Francisco, California, United States · Remote OK
$220k–$260k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Software Engineering, Threat Modeling, Identity And Access Management, Auth Flows, OWASP Top 10
New York, New York, United States · Remote OK
$220k–$250k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Member Growth, Member Engagement, P&L Management, Lifecycle Marketing, CRM Strategy
United States · Remote Solely
$19/hr–$24/hr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Healthcare Administration, Care Navigation, Patient Scheduling, Eligibility Checks, Referral Management
San Francisco, California, United States · Remote OK
$220k–$260k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Technical Leadership, Mobile Development, React Native, TypeScript, React
New York, New York, United States · Remote OK
$180k–$210k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: HIPAA Compliance, HITECH, CCPA/CPRA, Privacy Investigations, Clinical Compliance
New York, New York, United States · Remote Solely
$55k–$65k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Insurance Verification, Healthcare Administration, Prior Authorizations, Patient Communication, Referral Management
United States · Remote Solely
$80/hr–$100/hr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Telehealth, Women's Mental Health, CBT-M, CBT-I, Clinical Documentation
New York, New York, United States · Remote Solely
$70k–$130k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Outbound Sales, Lead Generation, Cold Calling, Email Sequencing, Social Selling
New York, New York, United States · Remote Solely
$110k–$130k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Employee Relations, Leave Management, Accommodations, Performance Management, HRIS Data Analysis
United States · Remote Solely
$230k–$260k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Medical Leadership, Population Health Management, Clinical Supervision, Care Coordination, Evidence-Based Care
United States · Remote Solely
$50/hr–$65/hr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Nutrition Therapy, Telehealth, Clinical Judgment, Patient Documentation, Metabolic Syndrome Management
Georgia, United States · Hybrid
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Birth Support, Postpartum Care, Breastfeeding Support, Patient Education, Telehealth
United States · Remote Solely
$250k–$280k/yr
About us Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with te…
Skills: Medical Leadership, Clinical Supervision, Population Health Management, Care Coordination, Perinatal Health
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Provide primary IT support coverage during West Coast hours for a distributed team. Manage the full employee lifecycle including onboarding, offboarding, device provisioning, and security policy implementation.
Requires 2+ years of experience in IT support or operations with proficiency in Okta, Google Workspace, and Slack. Must have experience supporting Apple hardware and MDM tools like Jamf or Iru.
Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
Location: Remote (US). This role works 8:00am–5:00pm Pacific. Pomelo is a remote-first company, though we have offices in NYC and SF that many local Pomelos choose to work from a few days a week.
As an early hire on a growing IT team, you will have the chance to help shape a world-class IT program at a rapidly scaling, high-growth startup. Specifically you will:
By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged, and have fun with your team while doing it.
We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.
The expected base salary range offered for this role is $85,000 - $115,000. This role is also eligible for equity, giving you an ownership stake in Pomelo’s mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications.
At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
#LI-Remote
Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.
Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.
If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at [email protected] to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
The national leader in evidence-based healthcare for women and children.
Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system. To search career opportunities or to learn more, head to pomelocare.com.
Offices: New York, NY, US
The national leader in evidence-based healthcare for women and children.
Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system. To search career opportunities or to learn more, head to pomelocare.com.
Offices: New York, NY, US
