Jacksonville, Florida, United States · Hybrid
$75k–$85k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Account Management, Client Success, Strategic Advisory, Revenue Expansion, Technology Roadmapping
Jacksonville, Florida, United States · On-site
$65/hr–$68/hr
Company Description Blend360 is an AI-centric consulting firm that helps organizations solve complex business challenges through data, analytics, cloud, and digital transformation. We partner with leading Fortune 500 com…
Skills: Fraud Analytics, SQL, Python, SAS, Hive
Jacksonville, Florida, United States · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Taxonomy, Metadata Management, Content Classification, Data Validation, Data Labeling
Jacksonville, Florida, United States · Hybrid
$114k–$171k/yr
The KYC Modernization Project Manager is a seasoned professional role. Applies in-depth disciplinary knowledge to lead and manage complex KYC modernization initiatives, contributing to the development of new AI and proce…
Skills: Project Management, Program Management, KYC Modernization, Financial Services, Stakeholder Management
Jacksonville, Florida, United States · On-site
Overview Job Purpose An Intercontinental Exchange (ICE) IS Application Security Analyst is part of a team responsible for ensuring that ICE produces and maintains secure applications. The team member influences secure de…
Skills: Application Security, Penetration Testing, SAST, DAST, Software Composition Analysis
Jacksonville, Florida, United States · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Taxonomy, Metadata Management, Content Classification, Data Validation, Data Labeling
Jacksonville, Florida, United States · On-site
Overview If you’re looking for a schedule that fits your lifestyle, check out PAM Health - and ask us about our comprehensive benefits package! Some things that our hospital can offer YOU as a full-time employee: Medical…
Skills: Enterprise Technology Strategy, Infrastructure Modernization, Cloud Services, IT Service Delivery, Vendor Management
Jacksonville, Florida, United States · On-site
Overview We are looking for a Respiratory Care Practitioner (RCP) to join our team and care for our diverse patient population. The ideal candidate will have prior inpatient hospital experience or a desire and commitment…
Skills: Enterprise Technology Strategy, Infrastructure Management, Cloud Services, IT Service Delivery, Vendor Management
Jacksonville, Florida, United States · On-site
Classification Title: ASSISTANT/ASSOCIATE/FULL PROFESSOR Classification Minimum Requirements: Ph.D. degree in Computer Science/Engineering, or a closely related discipline. Job Description: The Herbert Wertheim College o…
Skills: AI Models, AI Systems, Machine Learning, Research, Teaching
Jacksonville, Florida, United States · On-site
At the Scarlett Group, we believe technology should be a catalyst for growth, not a barrier to success. As a leading provider of managed IT services, cybersecurity, data analytics, business intelligence, and AI solutions…
Skills: Project Planning, Scope Management, Budget Tracking, Pre-sales Support, Stakeholder Communication
Jacksonville, Florida, United States · On-site
Job Summary Senior Project Managers directly interface with business and technology leaders to support enterprise delivery outcomes across CSX core business and technology initiatives. Senior Project Managers are account…
Skills: Project Management, Vendor Management, IT Governance, Stakeholder Influence, Financial Forecasting
Jacksonville, Florida, United States · Hybrid
$114k–$171k/yr
About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and instituti…
Skills: Java, Spring Boot, AngularJS, Linux, Unix
Jacksonville, Florida, United States · On-site
$29/hr–$34/hr
OSP Construction Coordinator Location: Jacksonville,FL OR Orlando, FL Salary: $29.99-$34.63/hr. Company Information: In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by he…
Skills: Project Management, Fiber Optics, Coaxial Cable, Design Map Reading, Construction Background
Jacksonville, Florida, United States · On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Adaptability, Large Businesses, Network Technologies, Sales, Prospecting
Jacksonville, Florida, United States · Remote Solely
$85k–$117k/yr
Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Angular) Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust Sa…
Skills: Angular, NodeJS, Java, RESTful APIs, AWS
Jacksonville, Florida, United States · Hybrid
Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. …
Skills: Quality Engineering Strategy, Test Management, CI/CD Integration, Release Governance, Stakeholder Management
Jacksonville, Florida, United States · Hybrid
$78k–$121k/yr
Job Description: Job Title Malware Analyst Corporate Title Assistant Vice President Location Jacksonville, FL Overview At Deutsche Bank, our defense is as sophisticated as the threats we face. The Information Security Th…
Skills: Static Analysis, Dynamic Analysis, Reverse Engineering, Behavioral Analysis, IDA Pro
Jacksonville, Florida, United States · Hybrid
$179k–$305k/yr
Job Description This role sits within a newly acquired startup building an AI-enabled, autonomous banking platform for Tier-1 financial institutions within the banking group. The Forward Deployed Engineer embeds directly…
Skills: Go, Rust, Java, Kafka, Event-Driven Architecture
Jacksonville, Florida, United States · On-site
Overview Job Purpose The Principal Elevated Engineer is a client-facing technical advisor responsible for delivering, stabilizing, and optimizing ICE Mortgage Technology solutions for enterprise lending clients. Serving …
Skills: Encompass, Correspondent Lending, SaaS Support, API Integration, Root Cause Analysis
Jacksonville, Florida, United States · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Taxonomy, Metadata Management, Content Classification, Data Validation, Data Labeling
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The Client Success Manager is responsible for client retention and revenue expansion by serving as a strategic advisor to executive stakeholders. They own the development of technology roadmaps and the creation of repeatable standards for client success processes.
Requires a Bachelor's degree and 5+ years of experience in B2B client-facing roles, specifically within an MSP or IT services environment. Candidates must demonstrate a track record of growing a book of business and possess working knowledge of cybersecurity and infrastructure frameworks.
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Lyra Technology Group is seeking a Client Success Manager for one of their operating companies, The Scarlett Group. The Client Success Manager is the post-sale owner of client retention and revenue expansion, where client value means the measurable return a client gets not just from their technology investment, but from the partnership itself. That value lives in how effectively the MSP translates a client's business goals, risk tolerance, and operational challenges into technology decisions that move them forward. This role blends technical fluency with executive-level relationship management: the person in this seat earns the trust of clients as a strategic advisor, runs a disciplined roadmap and business review motion, and converts that trust into measurable NRR growth. Unlike a traditional account manager, this is not a coordination or escalation role. Unlike a salesperson, the lever is not prospecting; it is deepening the value clients already receive and identifying what they should be investing in next. Beyond their own book of business, the Client Success Manager owns the processes and standards that make client success repeatable: building them where they do not exist and improving them where they do.
At the Scarlett Group, we believe technology should be a catalyst for growth, not a barrier to success. As a leading provider of managed IT services, cybersecurity, data analytics, business intelligence, and AI solutions, we help organizations solve complex business challenges, improve performance, and reduce risk. For nearly 20 years, we've partnered with businesses across the Southeast and beyond to transform technology into a strategic advantage through innovative solutions and exceptional service. We combine deep technical expertise with a business-first approach, helping clients align technology with their goals while driving efficiency, security, and long-term growth. We're a fast-growing, people-first organization that values collaboration, accountability, continuous learning, and innovation. If you're looking for an opportunity to make an impact, grow your career, and work alongside a team dedicated to helping clients succeed, we'd love to hear from you.
Retention and Growth
The targeted base compensation for this role is $75,000-$85,000 with variable compensation tied to net revenue retention and expansion performance. This role operates out of Jacksonville, FL in a hybrid model and includes regular in-person client meetings and travel within the Southeast region.
If you are a post-sale leader who builds trust face to face, knows how to turn client relationships into long-term partnerships, and wants to build something, not just manage it, we would like to talk.
Preserving Legacies. Empowering Exceptional People. Building Enduring Businesses. The Global Leader in SMB IT Services.
Lyra Technology Group is a family of IT services businesses serving small and medium-sized organizations. Our companies offer managed intelligence, cybersecurity, cloud services, communication solutions, and support. Our 4,000+ team members across the globe serve as the IT solution provider to over 16,000 small and medium-sized organizations and their 600,000+ employees. More than 120 founders have chosen us as the permanent partner for their business and its team. We retain the employees, culture, and brand that made the companies that join our group successful. We collaborate with each company's team to strengthen the business with access to talent, knowledge, and scale.
Offices: Chicago, Illinois, US
There are currently 351 open technology positions in Jacksonville, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include FIS, FIS - Fidelity Information Services, ICE, AgileEngine, IQ Fiber, among others. Browse the listings above to see every active employer.
Yes — 134 of the 351 open technology positions offer remote or hybrid work (46 remote, 88 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
