Holmdel Township, New Jersey, United States · On-site
$75k–$80k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Account Management, Client Relationship Management, Strategic Account Planning, Quarterly Business Reviews, Revenue Retention
Portsmouth, New Hampshire, United States · Hybrid
$115k–$125k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Operations Management, Process Improvement, Documentation, Change Management, Quality Assurance
Knoxville, Tennessee, United States · Hybrid
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Account Management, Client Success, Relationship Building, Upselling, Cross-selling
New York, New York, United States · Hybrid
$100k–$110k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Microsoft 365, Azure, Windows Server, Active Directory, Network Installation
Perth, Western Australia, Australia · Hybrid
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Financial Reporting, Month-end Close, Budgeting, Forecasting, Cash Flow Management
Hertford, England, United Kingdom · On-site
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Process Mapping, ROI Modeling, AI Strategy, Change Management, Stakeholder Management
Denver, Colorado, United States · On-site
$120k–$150k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Process Mapping, ROI Modeling, AI Strategy, Change Management, Stakeholder Management
Denver, Colorado, United States · On-site
$120k–$150k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Python, LLM APIs, LangChain, LangGraph, AutoGen
Jacksonville, Florida, United States · Hybrid
$75k–$85k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Account Management, Client Success, Strategic Advisory, Revenue Expansion, Technology Roadmapping
Nashville, Tennessee, United States · Hybrid
$75k–$80k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Account Management, Client Relationship Management, Technical Sales, Negotiation, Business Development
Daytona Beach, Florida, United States · Hybrid
$110k–$125k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Account Management, Client Success, Executive Relationship Management, Net Revenue Retention, Technology Roadmapping
Roanoke, Virginia, United States · Hybrid
$80k–$90k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Business Development, Sales Lifecycle Management, Prospecting, CRM Management, Relationship Building
Richmond, Virginia, United States · Hybrid
$80k–$90k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: Business Development, B2B Sales, Pipeline Management, Prospecting, Relationship Building
Portland, Maine, United States · Hybrid
$120k–$150k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: AI Use Case Discovery, Business Process Mapping, ROI Analysis, Stakeholder Management, Change Management
Portland, Maine, United States · Hybrid
$120k–$150k/yr
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Comp…
Skills: AI Agent Development, LLM Integration, Prompt Engineering, Python, API Development
Holmdel Township, New Jersey, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Account Manager serves as the primary post-sale owner of client relationships, focusing on retention and organic revenue growth. They conduct strategic business reviews and collaborate cross-functionally to ensure client needs are met and expansion opportunities are identified.
Candidates need 3+ years of experience in account management or client success, preferably within the MSP, SaaS, or IT services industry. Proficiency with HubSpot and ConnectWise is desired, along with a proven ability to maintain executive-level relationships.
Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Lyra Technology Group is seeking a Director Client Services for one of our operating companies, Two River Technology Group. The Director of Client Services is the post-sale owner of client relationships, retention, and account growth: the person clients turn to when they want a trusted partner in their technology decisions, not just a point of contact. This role blends relationship management with a working knowledge of the client's business and IT environment, running a disciplined cadence of business reviews and roadmap conversations that keep clients engaged, informed, and getting full value from the partnership. The Director of Client Services owns net revenue retention for an assigned book of business and works cross-functionally with service delivery, technical support, and sales to make sure client needs are met and expansion opportunities are identified early.
Two River Technology Group is a fast-growing MSP serving compliance-driven small and mid-sized businesses in the finance, legal, nonprofit, and healthcare sectors. Based in Central NJ, we're on a mission to become the go-to IT partner in the region, and we're looking for a driven Account Manager to help us deepen client relationships and drive continued growth across our existing book of business.
Client Relationship Management
Strategic Account Management
Client Success & Growth
Revenue Development
Our ideal Director of Client Services has the following qualifications:
The targeted base compensation for this role is $90,000–$95,000, plus commission based on upsell and cross-sell opportunities. This role is based out of Holmdel, NJ.
If you are a post-sale leader who builds trust face to face, knows how to turn client relationships into long-term partnerships, and wants to build something, not just manage it, we would like to talk.
Preserving Legacies. Empowering Exceptional People. Building Enduring Businesses. The Global Leader in SMB IT Services.
Lyra Technology Group is a family of IT services businesses serving small and medium-sized organizations. Our companies offer managed intelligence, cybersecurity, cloud services, communication solutions, and support. Our 4,000+ team members across the globe serve as the IT solution provider to over 16,000 small and medium-sized organizations and their 600,000+ employees. More than 120 founders have chosen us as the permanent partner for their business and its team. We retain the employees, culture, and brand that made the companies that join our group successful. We collaborate with each company's team to strengthen the business with access to talent, knowledge, and scale.
Offices: Chicago, Illinois, US
Preserving Legacies. Empowering Exceptional People. Building Enduring Businesses. The Global Leader in SMB IT Services.
Lyra Technology Group is a family of IT services businesses serving small and medium-sized organizations. Our companies offer managed intelligence, cybersecurity, cloud services, communication solutions, and support. Our 4,000+ team members across the globe serve as the IT solution provider to over 16,000 small and medium-sized organizations and their 600,000+ employees. More than 120 founders have chosen us as the permanent partner for their business and its team. We retain the employees, culture, and brand that made the companies that join our group successful. We collaborate with each company's team to strengthen the business with access to talent, knowledge, and scale.
Offices: Chicago, Illinois, US
