Chicago, Illinois, United States · On-site
Description Position Overview NOTE: This job description formalizes the Systems Support Engineer role. It does not change the role, compensation, or employment terms, which remain governed by existing agreements. Its pur…
Skills: Technical Support, Troubleshooting, Microsoft 365, Network Administration, Server Management
Chicago, Illinois, United States · On-site
$70k–$85k/yr
This position is eligible for our $1500 Sign-On/Retention bonus! Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbei…
Skills: Business Analysis, Stakeholder Management, Microsoft Power Platform, Power Automate, Power BI
Chicago, Illinois, United States · On-site
$85k–$100k/yr
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Java, Spring Boot, ReactJS, TypeScript, AWS
Chicago, Illinois, United States · On-site
Description About JMA Consulting JMA Consulting is a boutique, security-first managed services provider based in Chicago. We support a select group of clients with white-glove IT and cybersecurity services, combining the…
Skills: Customer service, IT support, Hardware deployment, Workstation configuration, Troubleshooting
Chicago, Illinois, United States · Hybrid
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&…
Skills: Sales, Prospecting, Account Management, Sales Presentations, Product Demonstrations
Chicago, Illinois, United States · On-site
$94k–$154k/yr
Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the larges…
Skills: Application security, Vulnerability management, Authentication models, Authorization models, SSO
Chicago, Illinois, United States · Hybrid
Regional Account Executive Chicago, IL | Hybrid | Full-Time | Base Salary + Uncapped Commission Build a Territory. Win New Business. Change Student Lives. Intervene K-12 is a fast-growing education technology company tra…
Skills: B2B sales, Business development, Prospecting, Cold calling, Consultative sales
Chicago, Illinois, United States · On-site
$100k–$200k/yr
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Generative AI, Python, Machine learning, Data science, LLM development
Chicago, Illinois, United States · Hybrid
Threekit is looking for an AI Product Intern to join our Product and Sales Engineering teams for a hands-on introduction to how a growing B2B SaaS company builds, sells, and scales an AI product with real customers on th…
Skills: Artificial Intelligence, Product Management, Sales Engineering, SaaS, B2B Software
Chicago, Illinois, United States · Hybrid
$86k–$90k/yr
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transf…
Skills: Analytical thinking, Problem solving, Written communication, Verbal communication, Excel
Chicago, Illinois, United States · On-site
$220k–$275k/yr
About Coinflow Coinflow is the next-generation payment service provider revolutionizing global financial infrastructure with stablecoins, AI-driven fraud prevention, and instant settlement. Coinflow enables businesses to…
Skills: TypeScript, Node.js, Express, React, MongoDB
Chicago, Illinois, United States · Remote OK
$112k–$164k/yr
Reporting to the Security Manager, the Security Engineer will be responsible for IT security across all Echo Global Logistics offices and associated companies. This individual will have a broad IT knowledge across multip…
Skills: IT Security, Threat Detection, Vulnerability Testing, Security Architecture, Network Security
Scottsdale, Arizona, United States · Remote OK
Great company. Great people. Great opportunities. The Product Commercialization Manager is an essential position within the Advanced Solutions Group, responsible for supporting documentation, system configuration, and as…
Skills: Product Lifecycle Management, Documentation Management, Sales Enablement, Operations Coordination, System Configuration
Chicago, Illinois, United States · Remote OK
$142k–$213k/yr
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we h…
Skills: Account Acquisition, Business Development, IOT, IIOT, Software Sales
Chicago, Illinois, United States · On-site
$50k–$100k/yr
The Role Omada AI is the AI marketing platform built for small businesses — and we grow the old-fashioned way: in person, face to face, business by business. Territory Partners are the front line of that motion. This is …
Skills: Field sales, Outside sales, Prospecting, Pipeline management, B2B sales
Centennial, Colorado, United States · On-site
$69k–$116k/yr
When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provid…
Skills: Governance, Risk, and Compliance, GRC, Security strategy, SOX, HIPAA
Chicago, Illinois, United States · Hybrid
$108k–$162k/yr
TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees through…
Skills: Instrumentation and control design, Water and wastewater treatment, SCADA systems, PLC programming, HMI programming
Chicago, Illinois, United States · Hybrid
$53k–$92k/yr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Outside sales, Prospecting, Negotiation, Cold-calling, Business-to-business sales
Chicago, Illinois, United States · Hybrid
$115k–$195k/yr
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Risk management, Control framework, Business modeling, Data modeling, Business analysis
Chicago, Illinois, United States · Remote Solely
Siege Media is a growing and remote-first organic growth agency! We were nationally recognized on Inc.’s Best Workplaces list and Inc. 5000 list, highlighting the 5000 fastest-growing private companies. Interested in joi…
Skills: Content editing, Copywriting, Proofreading, Fact-checking, AP style
Chicago, Illinois, United States • On-site
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The Systems Support Engineer serves as the first point of contact for technical assistance, performing remote troubleshooting and resolving issues across managed client environments. They are responsible for documenting all work, managing the ticket queue, and escalating complex issues to senior engineering.
Candidates must possess the ability to troubleshoot common workstation, network, server, and security issues while maintaining strong communication and documentation skills. Proficiency with PSA, RMM, and remote access tools is required to manage multiple open issues effectively.
Description
Position Overview
NOTE: This job description formalizes the Systems Support Engineer role. It does not change the role, compensation, or employment terms, which remain governed by existing agreements. Its purpose is to define the role clearly for the role holder and the team.
The Systems Support Engineer is a front-line technical role and the first point of contact for clients seeking technical assistance. The role troubleshoots and resolves support issues across managed client environments, documents the work thoroughly, communicates with clients throughout the ticket lifecycle, and escalates issues that require senior engineering involvement.
This is the foundation of the service desk. The standard of work, documentation, and communication set in this role is what clients experience directly, which makes consistency and quality at this level central to how JMA is seen.
Role Classification
Role Type
Individual contributor
Function
Front-line technical support across managed client environments
Direct Reports
None
Reports To
Sr. Engineer / Service Delivery Manager
Ticket Load
Full technical ticket queue; primary front-line resolution
Escalation Path
Senior engineering and the Sr. Engineer / Service Delivery Manager
Reporting and Authority
Core Duties
The following duties are carried forward, as written, from the offer of employment. They are preserved here without change and define the baseline responsibilities of the role.
Core Duties in Practice at JMA
Each duty above carries a JMA standard behind it. The following describes what each one looks like in practice here.
What This Role Does Not Own
Required Competencies
Abstrakt Marketing Group helps businesses grow with bold strategies that deliver results. From setting sales meetings and creating standout marketing materials to generating leads and consulting on go-to-market tech, we make scaling simple. With us, businesses don’t just grow—they thrive. What We Do ✅ Outbound SDR & Appointment Setting – Consistent, high-quality sales meetings delivered monthly. ✅ Inbound Marketing & SEO – Get found by the right buyers with data-driven strategies. ✅ Web & Creative Services – Websites, branding, and assets that make an impact. ✅ Video Production – Engaging content that converts. ✅ Salesforce Consulting – Smarter automation and sales optimization. ✅ Talent Solutions – Connect with qualified candidates. Why Abstrakt? 📅 Over 100,000 appointments booked per year. 📈 2,000+ businesses worldwide trust us to fuel their growth. 🏆 10x Inc. 5000 Fastest-Growing Company recognition. 🔧 Tech-driven process that delivers measurable ROI. 🌍 Committed to giving back through company-wide initiatives. Ready to grow? 🔹 Join our team – https://bit.ly/3z1D22G 🔹 Start scaling today – http://bit.ly/3FovWva
Offices: 701 N 1st St, Suite 101, St Louis, Missouri 63102, US
Based on 2646 listings with disclosed salaries, most technology jobs in Chicago, IL pay between $82k–$202k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 3,277 open technology positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Huron, JPMorganChase, Northern Trust Asset Management, Publicis Groupe Holdings B.V., Salesforce, among others. Browse the listings above to see every active employer.
Yes — 1921 of the 3277 open technology positions offer remote or hybrid work (548 remote, 1373 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
