New York, New York, United States · Hybrid
$190k–$225k/yr
ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor…
Skills: Python, Typescript, AWS, AWS Lambda, AWS SQS
PointOneNew York, New York, United States · On-site
ABOUT POINTONE PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government agencies. Our AI-powered timekeeper …
Skills: Full-cycle Recruiting, Technical Recruiting, Go-to-market Recruiting, Candidate Sourcing, Offer Negotiation
New York, New York, United States · On-site
$120k–$200k/yr
Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their cu…
Skills: Brand Design, Visual Identity, Design Systems, Typography, Color Theory
Hudson, New York, United States · Hybrid
The Business, Math & Technology Division is seeking qualified, student-centered educators to join its adjunct faculty. We are seeking instructors with expertise in one or more of the following disciplines: Automotive Tec…
Skills: Teaching, Automotive Technology, Business, Accounting, Construction Technology
New York, New York, United States · Hybrid
$140k–$160k/yr
Senior Systems Specialist, Business Development Platforms Prestigious international law firm | New York, NY | Hybrid A top-tier, globally respected law firm is seeking a technically strong Senior Systems Specialist, Busi…
Skills: CRM Systems, Business Development, Marketing Technology, Agile Methodologies, Technical Troubleshooting
New York, New York, United States · Hybrid
Job Description Job Summary We are currently seeking highly motivated Director to manage multiple teams and client portfolios across our rapidly growing Search Engine Optimization (SEO) and Answer Engine Optimization (AE…
Skills: SEO, AEO, Team Leadership, Client Relationship Management, Google AdWords
New York, New York, United States · Hybrid
$136k–$220k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Leadership, Communication, Domain Expertise, Risk Systems, Quartz
New York, New York, United States · On-site
$250k–$280k/yr
About BullishBullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange – a regulated and institutionally focused dig…
Skills: React, TypeScript, Python, GCP, Kubernetes
Glens Falls, New York, United States · On-site
$30/hr–$46/hr
Job TitleBiomedical Equipment Technician - Glens Falls, New York Job Description Biomedical Equipment Technician - Glens Falls, New York This position supports the Multi-Vendor Biomedical business with our clients. This …
Skills: Biomedical Equipment, Customer Relationship Management, Preventative Maintenance, Troubleshooting, Service Repair
New York, New York, United States · Hybrid
$88k–$98k/yr
Thank you for considering Progyny! We are seeking a Senior Contact Center Telephony Administrator to support Progyny’s continued growth. This role will serve as a subject matter expert across contact center platforms, ow…
Skills: Telephony Administration, VoIP Systems, Call Routing, IVR Configuration, Dialer Management
City of Corning, New York, United States · Hybrid
$109k–$150k/yr
Requisition Number: 74453 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of…
Skills: Python, Machine Learning, Artificial Intelligence, Statistics, NLP
New York, New York, United States · Remote OK
$188k–$220k/yr
Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales). Off…
Skills: Product Design, UX/UI Design, People Management, Figma, Design Systems
Buffalo, New York, United States · Hybrid
$81k–$135k/yr
This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week Overview: Responsible for monitoring, analyzing, and investigating cybersecurity events and al…
Skills: Cybersecurity Monitoring, SIEM Platforms, Incident Response, Policy Compliance, Risk Mitigation
New York, New York, United States · Hybrid
$72k–$88k/yr
Position SummarySupport and collaborate with team members on usability research projects across all stages of a project’s life cycle, including formatting research scripts and protocols to meet usability research best pr…
Skills: Usability Research, Project Management, Process Mapping, UX Research Methods, Participant Recruitment
Bridgewater, New Jersey, United States · On-site
What success looks like in this role: The IT M365 Service Delivery Principal role oversees a number of key functions within the IT Enterprise Services department that enable the delivery of a high-quality service to end …
Skills: Microsoft 365, Azure, Exchange, SharePoint, Microsoft Teams
New York, New York, United States · On-site
$125k–$175k/yr
Job Description Purpose of the role To produce and deliver Research with differentiated market insights and actionable ideas to Barclays Clients. Accountabilities Analysis of market, sector, corporate and/or economic dat…
Skills: Python, PySpark, R, SQL, Machine Learning
New York, New York, United States · On-site
$250k–$285k/yr
Position Summary Reporting directly to the Head of Enterprise Sales, will lead Retail, TMT, and Travel Vertical Sales for teams concentrating on building some of our most important and critical business relationships wit…
Skills: Sales Leadership, Enterprise Sales, Connected TV Ecosystem, Strategic Planning, Relationship Management
New York, New York, United States · Hybrid
$195k–$205k/yr
Who We Are Maybern is transforming the way private fund managers effectively manage their funds through cutting edge technology: an operating system with deterministic guard rails underneath, agents on top. Maybern is fo…
Skills: Product Strategy, Roadmap Development, Technical Specifications, SaaS Platform Implementation, SQL
New York, New York, United States · On-site
$110k–$180k/yr
About EliseAI At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.…
Skills: Strategic Partnerships, Business Development, Quantitative Analysis, Qualitative Analysis, Stakeholder Management
New York, New York, United States · Hybrid
About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technolog…
Skills: Customer Support, Communication, Problem Solving, Feedback, Collaboration
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Lead the Observe/Evaluation team to build observability tooling and evaluation frameworks for voice agents. Manage a team of 3-5 engineers while remaining hands-on with Python code and overseeing system integrations and the copilot product.
Requires 6+ years of engineering experience with 0-3 years of management experience and proficiency in Python, Typescript, and AWS. Candidates should be comfortable with ambiguity and have a track record of mentoring engineers.
Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue.
Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.
Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
We’re moving fast, and the numbers speak for themselves:
- Partnered with enterprise brands like Google, AAA, Ro, Coursera
- Raised $82M (top tier investors including Emergence & Homebrew)
- Completed 500M+ calls
- Driven $7B revenue for customers
- Scaled to $##M ARR
- Built amazing NYC (Midtown) in office culture
We're hiring an Engineering Manager to lead our Observe/Evaluation team — the team responsible for making sure our voice agents actually work in production. Your core focus is two-fold: the observability tooling that gives us visibility into how agents behave, and the evaluation frameworks that let us systematically measure and improve agent quality over time. You'll also touch the integrations that connect our systems to the broader ecosystem, and a customer-facing copilot product that lets customers iterate on their own agents easily.
\nRESPONSIBILITIES:POSITION LOCATION & OFFICE DETAILS:
This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F.
*If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you!
Transform your customer experience with Voice AI Agents.
Regal is the AI Agent Platform for enterprise CX. Generative AI Agents are transforming customer expectations and the types of customer experiences business can build. The biggest opportunity is in support, sales and operations calls at consumer businesses. Regal helps overcome three hurdles: 1. We make it easy to build, test, deploy, and monitor autonomous AI Agents that are low-latency, omniscient, and always available. 2. We connect with your first-party customer data to perfect every customer conversation. 3. We give you the A/B testing tools needed to test a blend of Regal AI Agents and your AI-enhanced human agents, and build a culture of continuous improvement in your contact center without requiring engineering resources.
Offices: New York, US
Based on 9828 listings with disclosed salaries, most technology jobs in New York pay between $96k–$229k per year. Individual offers vary with seniority, company size, and specialization.
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