London, England, United Kingdom · On-site
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translati…
Skills: Technical Troubleshooting, SaaS Support, REST APIs, OAuth, React
London, England, United Kingdom · Hybrid
Company Description Who we are At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and compani…
Skills: Technical Leadership, Data Platform Architecture, AWS, Terraform, Kafka/MSK
London, England, United Kingdom · Hybrid
Senior Software Development Engineer in Test (SDET) Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Advance your testing career while shaping digital finance with automation The Role…
Skills: Java, Scala, JavaScript, Selenium, Cypress
London, England, United Kingdom · Hybrid
Principal Software Developer in Test (SDET) Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Drive test automation innovation and engineering excellence in financial technology The Ro…
Skills: Test Automation, Selenium, WebDriver, Cucumber, Robot Framework
London, England, United Kingdom · Hybrid
Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transfo…
Skills: Kotlin, Java, MVVM, RxJava, Dagger
London, England, United Kingdom · Hybrid
Company Description We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary expert…
Skills: Software Architecture, Team Leadership, Business Development, Stakeholder Management, Pre-sales
London, England, United Kingdom · Remote OK
Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, en…
Skills: Lead Generation, Cold Outreach, B2B Sales, Market Research, Negotiation
London, England, United Kingdom · Hybrid
At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,500 customers globally, including…
Skills: Enterprise Sales, Consultative Selling, Sales Forecasting, CRM Management, Pipeline Management
London, England, United Kingdom · On-site
Company Description We're ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're …
Skills: AI Engineering, Generative AI, LLMs, Azure AI Foundry, Python
London, England, United Kingdom · Hybrid
Square Enix is a leading publisher of entertainment content, known for iconic franchises such as Final Fantasy, Kingdom Hearts, Dragon Quest, NieR, Life is Strange, and Just Cause. Our mission is to create and deliver ex…
Skills: Native German Language, English Communication, Game Testing, Proofreading, Linguistic Error Identification
London, England, United Kingdom · Hybrid
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter f…
Skills: Customer Success, Account Management, SaaS, Client Engagement, Product Adoption
London, England, United Kingdom · Hybrid
About Team & About Role: Rubrik’s Sales Development Representatives (SDRs) form the core of our ambitious go-to-market strategy and sales pipeline engine. Through independent outbound hunting and a proportion of inbound …
Skills: Outbound Prospecting, Lead Generation, German Fluency, B2B Sales, Salesforce
London, England, United Kingdom · Hybrid
Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables ou…
Skills: Sql, Data Visualisation, Looker Studio, Power BI, Amazon QuickSight
London, England, United Kingdom · Hybrid
$100k–$150k/yr
Remote, frequent trips to London Salary: $100000 - $170000 Meaningful equity About Aurora Aurora is the Lifestyle Operating System empowering the world’s highest-performing individuals. Consumer technology was supposed t…
Skills: Python, Django, Django Rest Framework, SQL, Celery
London, England, United Kingdom · Hybrid
$90k–$110k/yr
Remote (+/-2h London timezone), frequent trips to London Salary: $90000 - $110000 Meaningful equity Aurora is a next generation AI life manager empowering the world's highest performers to unlock their true potential via…
Skills: Manual Testing, Automated Testing, AI/LLM Testing, API Testing Automation, Documentation
London, England, United Kingdom · Hybrid
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make …
Skills: Java 17+, Spring Boot, Kafka, Elasticsearch, Gradle
London, England, United Kingdom · Hybrid
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver …
Skills: Application Security, Product Security, Security Engineering, Software Engineering, Threat Modelling
London, England, United Kingdom · Hybrid
Who We Are Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches…
Skills: Product Design, User Research, Figma, Prototyping, Data Analysis
London, England, United Kingdom · Hybrid
Process Automation Lead - Supply | Viator About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our b…
Skills: Process Mapping, Generative AI, Workflow Automation, Predictive Analytics, Prompt Engineering
London, England, United Kingdom · On-site
Minimum qualifications: Bachelor’s degree in Computer Science, a related field, or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experie…
Skills: Software Development, Distributed Systems, Technical Leadership, Incident Response, System Design
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Troubleshoot complex technical bugs and act as the primary point of contact for customers via chat, email, and video calls. Collaborate with Product and Engineering teams to drive bug resolutions and advocate for quality improvements based on customer trends.
Requires 4+ years of experience in QA or Support for a technical SaaS product with proficiency in web technologies like React and JavaScript. Candidates must have experience debugging REST APIs and OAuth flows across multiple operating systems.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Technical Support Engineer on the Product Support team, you will be responsible for troubleshooting complex bugs and working closely with internal teams to elevate the Figma experience for all customers. You will deliver the kind of experiences that build trust throughout the Figma community, from customers to key internal partners such as Product and Engineering.
We are looking for a Technical Support Engineer who will advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma. The ideal candidate will have a technical troubleshooting background, be comfortable collaborating in a fast-paced and often ambiguous environment, and demonstrate leadership, technical competence, and a passion for quality.
This role will be a full time position, contracted working schedule is Sunday to Thursday based from our London, UK hub
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
Config 2026 SF June 23-25
Designers, meet the Figma agent
Offices: 760 Market St, San Francisco, California 94103, US
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