Product Delivery Manager - Identity and Access Management
Columbus, Ohio, United States · On-site
Senior$1.6B raised
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Full-time
bachelor degree
Health Care Coverage, On-site Health And Wellness Centers, Retirement Savings Plan, Backup Childcare, Tuition Reimbursement, Mental Health Support
Posted 1d ago
~40 hrs/week
Responsibilities
Lead end-to-end product delivery processes for Identity Governance and Administration, including backlog management and stakeholder coordination. Drive the implementation of access security configurations and ensure adherence to risk and regulatory requirements.
Requirements
Requires a bachelor's degree and over 5 years of experience in product delivery or a relevant domain. Candidates must demonstrate strong skills in operational management, stakeholder influence, and proficiency in Excel and PowerPoint.
Full job description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager on the IGA team, you will engage with stakeholders across business, product, architecture and product delivery teams to develop the product backlog for one or more products that are used to support Identity Access Lifecycle management. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.The Identity and Access Management (IAM) organization provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right access to the right people at the right time for all technology platforms and applications, and provides a comprehensive set of applications, tools, and staff to globally implement, monitor and manage technology risk solutions.TheIdentify Governance and Administration team delivers solutions to manage the lifecycle management of the access security configuration (Identity & Account Management). The primary focus being on standardization of the ecosystem used for managing identity and access request, provisioning, certification, and reconciliation.As a Product Delivery Manager on the IGA teamthe candidate will engage with stakeholders across business, product, architecture and product delivery teams to develop the product backlog for one or more products that are used to support Identity Access Lifecycle management.
Job responsibilities
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Define and maintain user stories and acceptance criteria, ensuring alignment with business objectives
Own and prioritize the product backlog, balancing competing priorities and managing evolving business needs
Contribute to product roadmap development and execution, including clear communication of updates and changes
Collaborate with business stakeholders, engineering, and design teams to evaluate enhancements and deliver product vision
Engage clients and users to gather requirements, facilitate feedback sessions, and conduct product demos
Build alignment across stakeholders, providing guidance on risks, trade-offs, and strategic priorities
Develop and maintain product documentation, including use cases, requirements, and supporting artifacts for delivery
Drive end-to-end product delivery, including testing oversight, issue resolution, training, and adoption of new functionality
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Bachelor’s degree in a relevant field such as Information Technology, Computer Science, Engineering, Mathematics, Physics, or equivalent experience
Strong ability to decompose complex problems into actionable solutions and effectively present recommendations across all levels
Proven ability to engage and influence senior stakeholders and work collaboratively across cross-functional teams
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
Strong communication and presentation skills, with the ability to distill complex concepts into clear, concise messaging
Demonstrated proficiency in Excel and PowerPoint, with strong leadership, relationship-building, and influencing capabilities
Preferred qualifications, capabilities, and skills
Proficient knowledge of the product development life cycle, design, and data analytics
5+ years of Business Analysis experience within the SDLC, with exposure to Agile methodologies preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Related keywords
Identity And Access ManagementIGAIAMProduct BacklogUser StoriesAcceptance CriteriaProduct RoadmapSDLCAgileRelease ManagementIdentity Lifecycle ManagementAccess Control GovernanceProvisioningCertificationReconciliationExcel
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Based on 92 listings with disclosed salaries, most software jobs in Columbus, OH pay between $92k–$222k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in Columbus, OH right now?
There are currently 185 open software positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Columbus, OH?
Companies currently hiring include JPMorganChase, Nationwide, Huntington National Bank, Accenture, OhioHealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Columbus, OH?
Yes — 98 of the 185 open software positions offer remote or hybrid work (32 remote, 66 hybrid).
How do I apply for Software jobs in Columbus, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.