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If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities Maintains an active caseload of up to 20 – 25 individuals referred for START Ser…
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$55k–$62k/yr
Full-time
bachelor degree, postgraduate degree, professional certificate
Posted 26d ago
~40 hrs/week
Responsibilities
The Coordinator manages a caseload of individuals referred for START services, conducting assessments and developing crisis prevention plans. They provide systemic consultation and coordinate support meetings with clinical and medical directors to ensure appropriate care.
Requirements
Requires a Master's degree in a Human Service field (or a Bachelor's with equivalent experience) and at least two years of experience with the I/DD population. Candidates must obtain START Coordinator certification within 12 months and be available for rotational on-call crisis support.
Maintains an active caseload of up to 20 – 25 individuals referred for START Services and provides systemic consultation based on assessment and outreach findings, using ecomaps and providing consultation to systems/teams as needed using best practices, escalating concerns accordingly to supervisor and/or Clinical or Medical Director.
Conducts regular outreach visits to each individual’s home, day and/or vocational settings as applicable to complete evaluations and assessments on an as needed or regular basis though in-person and/or telehealth visits, as required based on level of support needed, activity level and/or project scope (e.g. tier).
Assists with referrals for consultation and treatment as needed, including screening for enrollment in START, completion of intake assessments across assigned region(s) consistent with applicable timelines and/or referrals to clinical team, Medical or Clinical Director or Resource Center, as appropriate.
Ensures the coordination of support meetings and crisis plan development for individuals served through START, using the START Action Plan for planning and strategizing; provides information and results to and coordinates responses with Medical and/or Clinical Director, as needed, appropriately escalating concerns to START clinical team.
Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans for START Therapeutic Coaching Program, Resource Center admissions/discharges and any other applicable documentation of services provided.
Participates in recurring consultation, staff and other meetings with START leadership, clinical team and START Therapeutic Coaching program.
Provides on-call support on a regularly scheduled, rotational basis as part of START team.
Completes and maintains all applicable documentation, paperwork and/or records on a timely basis including resolution of concerns and reporting of incidents.
Accurately enters all required data into START Information Reporting System and other appropriate systems, as required by state, on a timely and contemporaneous basis.
Conducts regular outreach with community partners to maintain linkages and relationships.
Develops materials and presents at Clinical Education Team Meetings as assigned by the director or designee.
Participates in the Center for START Services National Network, which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference and/or other START events, as recommended.
Completes and maintains all necessary trainings based on assigned program/region to ensure compliance with YAI policies, NCSS and applicable state regulatory agency (e.g. OPWDD, DDS) requirements, including obtaining and maintaining START Coordinator certification.
Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
Performs all other duties as assigned.
Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g., lifting, assisting lifting, standing, etc.)
Master’s degree in Mental Health, Psychology, Counseling, Social Work or other Human Service field; and
At least two (2) years of experience working with the I/DD population and/or behavioral health needs; or
Satisfactory combination of education, experience and/or training as authorized by START/NCSS and/or appropriate State regulatory agency (e.g. OPWDD, etc.); however, all START Coordinators must have at least a bachelor’s degree in human services discipline.
Successful completion of START Coordinator Certification training within 12 months of appointment, including demonstration of competencies in all associated areas.
Ability to provide on-call coverage for crisis services on a regularly recurring basis, as designated by START leadership in assigned region beyond regular work hours including weekdays, weekends, evenings and/or overnight on a 24/7 basis, as required.
Ability to travel regularly across assigned region(s) to conduct in-person assessments, evaluations and visits as required by caseload and to occasionally travel across other regions within state of operations and/or to other states as needed for NCSS meetings or events.
Ability to work with complex systems and an interest in the population is essential.
Exceptional interpersonal and problem-solving skills.
Independent and organized with strong communication and writing skills.
Highly flexible personality type and willingness to take initiative.
For assignments in the State of California, START Coordinators must meet the following additional requirement:
Experience working with individuals with I/DD with cooccurring diagnoses and complex behavioral needs
Experience working with people and their families and/or social service providers
Verbal and/or written fluency in Spanish highly preferred; fluency in other language(s) may be preferred based on assigned region(s) and caseload
Compensation
Compensation is from 55,000 USD to 62,000 USD per year
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.
To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.
YAI is committed to providing first-rate, essential services for people with intellectual and developmental disabilities and/or behavioral health needs to enable living, loving, working, and learning in their communities.
Members of the YAI Network include:
- YAI
- Premier HealthCare
- Manhattan Star Academy
- National Institute for People with Disabilities of New Jersey (NIPD/NJ)
- International Academy of Hope (iHOPE)
Offices: 220 E 42nd St, 8th Floor, New York, New York 10017, US
Based on 4194 listings with disclosed salaries, most social services jobs in New York pay between $58k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in New York right now?
There are currently 15,316 open social services positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in New York?
Companies currently hiring include New York City Housing Authority (NYCHA), Healthy Kids Programs, Liberty POST, Dayforce, Northwell Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in New York?
Yes — 1719 of the 15316 open social services positions offer remote or hybrid work (259 remote, 1460 hybrid).
How do I apply for Social Services jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.