Help protect clients and enable confident commerce by leading fraud prevention for commercial and prepaid card programs. In this role, you will guide a prevention-focused operations organization and partner across produc…
Clarity Innovations is a trusted national security partner, dedicated to safeguarding our nation’s interests and delivering innovative solutions that empower the Intelligence Community (IC) and Department of Defense (DoD…
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Clarity Innovations is a trusted national security partner, dedicated to safeguarding our nation’s interests and delivering innovative solutions that empower the Intelligence Community (IC) and Department of Defense (DoD…
Skills: Data Science, Python, R, Machine Learning, Data Engineering
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ADMIRAL SECURITY SERVICES, INC.
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Business Integrity Trade Compliance Senior Manager
Birmingham, Alabama, United States · On-site
$91k–$322k/yr
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NaphCare, Inc.
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Full-time
bachelor degree
Health care coverage, On-site health and wellness centers, Retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support
Posted 23h ago
~40 hrs/week
Responsibilities
Lead a multi-site operations team to prevent and mitigate fraud while balancing client experience and operational efficiency. Partner with product and technology teams to drive modernization initiatives and ensure regulatory compliance.
Requirements
Requires at least 5 years of experience in a regulated financial services environment with a focus on operations and risk management. Candidates must demonstrate strong leadership skills and the ability to influence senior stakeholders in a matrixed organization.
Full job description
Help protect clients and enable confident commerce by leading fraud prevention for commercial and prepaid card programs. In this role, you will guide a prevention-focused operations organization and partner across product, technology, and risk teams to modernize platforms and processes. You will shape strategy, strengthen operational discipline, and improve client outcomes through data-driven decisions. You will lead in a highly matrixed environment and influence senior stakeholders through clear executive communication.
As an Executive Director in Commercial Card Fraud Operations, you lead a multi-site team responsible for preventing and mitigating fraud while balancing client experience, risk reduction, and operational efficiency. You set direction for performance management, risk and control readiness, and continuous improvement, and you partner with product and technology leaders to deliver modernization priorities. You represent the function in senior forums and support executive-level client engagement as needed.
Job Responsibilities:
Lead day-to-day fraud prevention operations across multiple sites, including performance management, capacity planning, and delivery against operational objectives
Monitor and improve key performance indicators and key risk indicators to meet stakeholder expectations and strengthen operational controls
Define and influence long-term fraud prevention strategy, including a structured approach to continuous improvement and sustainable operational enhancements
Partner with product and technology leaders to prioritize and deliver modernization initiatives across commercial card plastic and virtual offerings
Identify workflow, automation, and scalability opportunities; prioritize actions based on risk reduction, client outcomes, and regulatory expectations
Drive tooling and process optimization to reduce losses and improve efficiency, translating client and partner feedback into targeted operational actions
Own end-to-end issue management, quality findings remediation, risk assessment governance, site resiliency planning, and operating documentation to support audit and exam readiness
Partner with finance and relevant stakeholders to define, manage, and adjust annual fraud loss targets and reporting routines
Collaborate with claims/disputes, collections, and related partners to minimize fraud losses and support effective end-to-end outcomes
Serve as a senior escalation point for client-facing matters, including executive-level engagement and fraud prevention education when requested
Lead, develop, and retain a diverse team (approximately 20–25 people) across sites, building a culture of accountability, inclusion, and collaboration
Required Qualifications, Capabilities, and Skills:
5+ years of experience in a regulated financial services environment (e.g., banking, payments, card processing, or fintech)
Experience leading global and/or multi-site operations teams with measurable performance outcomes
Experience operating in a high-volume, queue-based operations environment with time-sensitive decisioning and controls considerations Knowledge of risk, controls, compliance, and regulatory considerations relevant to payments operations
Demonstrated ability to influence across functions and senior stakeholders to implement change and deliver results
Proven ability to use data to identify trends, quantify impact, and inform operational decisions and performance reporting
Demonstrated ownership of operational governance routines, including issue management, remediation of quality findings, and audit/exam readiness documentation
Track record of managing multiple complex initiatives simultaneously, including prioritizing across competing timeline
Demonstrated capability to coach and develop managers and team leads to elevate performance and strengthen overall team capability
Bachelor’s degree or equivalent practical experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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How many Security & Safety jobs are open in Tampa, FL right now?
There are currently 1,429 open security & safety positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Tampa, FL?
Companies currently hiring include CACI International Inc, Tampa General Hospital, Peraton, Allied Universal, CAE Defence & Security – Indo-Pacific, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Tampa, FL?
Yes — 181 of the 1429 open security & safety positions offer remote or hybrid work (52 remote, 129 hybrid).
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