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About the Role: Grade Level (for internal use): 10 The Team: We value partnership, collaboration, client focus, and strong communication. The Americas Credit Specialist team is a group of credit risk professionals suppor…
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Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different lang…
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Toronto, Ontario, Canada · Hybrid
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · Hybrid
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About the Role: Grade Level (for internal use): 10 The Team: We value partnership, collaboration, client focus, and strong communication. The Americas Credit Specialist team is a group of credit risk professionals suppor…
Skills: Credit risk, Financial analysis, Product demonstrations, Relationship management, Sales support
Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · Remote Solely
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Toronto, Ontario, Canada · On-site
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Toronto, Ontario, Canada · Hybrid
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S&P Global
Toronto, Ontario, Canada • On-site
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The Credit Product Specialist will partner with sales and product teams to support growth, retention, and client adoption of credit and risk solutions. Responsibilities include delivering product demonstrations, identifying client needs, and providing subject matter expertise on credit risk workflows.
Candidates must have 5+ years of experience in credit risk, financial markets, or related fields and a strong understanding of credit analysis and financial data. A bachelor's degree is required, with preference given to those holding an MBA, CFA, or FRM certification.
The Team:
We value partnership, collaboration, client focus, and strong communication. The Americas Credit Specialist team is a group of credit risk professionals supporting a sophisticated sales organization across a broad range of analytical solutions, data assets, and workflow tools.
Success in this role requires strong product knowledge, intellectual curiosity, commercial awareness, and the ability to work effectively with Sales, Relationship Management, Product, and Client Success teams. The ideal candidate will be comfortable engaging with clients, understanding their business challenges, and helping position S&P Global Market Intelligence’s Credit and Risk Solutions in a clear and practical way.
This role will focus primarily on supporting clients and prospects across North America, including financial institutions, corporations, insurance companies, asset managers, government entities, and other market participants. English fluency is required; French language skills are preferred, particularly to support Canadian clients and bilingual market opportunities.
We value accountability, teamwork, adaptability, and the ability to learn quickly. The successful candidate will contribute to commercial opportunities, support client adoption, and help identify ways our solutions can address credit risk, regulatory, analytical, and workflow needs.
Responsibilities and Impact:
Impact:
S&P Global Market Intelligence’s Credit Specialist organization plays an important role in supporting the firm’s strategy of delivering integrated data, research, analytics, and workflow solutions to financial institutions, corporations, governments, and investment professionals globally.
The Credit & Risk Solutions Product Specialist will partner closely with Sales, Relationship Management, Product Management, and Client Success teams to support growth, retention, product adoption, and market development across the Credit Risk Solutions portfolio. This includes solutions such as RatingsDirect, Credit Companion, Credit Memo Builder, Credit Analytics, RiskGauge, Credit Assessment Scorecards, and related datasets and workflows. The individual will develop strong expertise across the Credit and Risk Solutions offering and support client-facing engagements by explaining product capabilities, helping identify client needs, preparing demonstrations, and contributing to solution design. The role requires a solid understanding of credit risk concepts and an ability to communicate effectively with both technical and non-technical audiences.
Commercial Support and Revenue Growth
Partner with Sales and Relationship Management teams to support new business, renewal, cross-sell, and upsell opportunities across North America.
Support discovery conversations with clients and prospects to better understand business needs, credit workflows, and potential use cases.
Contribute to solution-oriented sales engagements by preparing product demonstrations, client materials, and tailored value propositions.
Help position Credit and Risk Solutions in a way that aligns with client objectives related to credit analysis, risk monitoring, portfolio management, regulatory requirements, and workflow efficiency.
Support commercial conversations by providing product expertise, use case examples, and relevant market context.
Subject Matter Expertise and Product Knowledge
Develop strong knowledge of the Credit Risk Solutions portfolio and related datasets, workflows, and analytical capabilities.
Deliver product demonstrations, client workshops, and internal training sessions.
Explain credit risk concepts, scoring outputs, ratings-related content, financial data, and workflow tools in a clear and practical manner.
Stay informed on relevant market trends across North America, including credit risk practices, private credit, financial institutions, corporate risk management, regulatory developments, and portfolio management workflows.
Support client conversations by connecting product capabilities to real business challenges and market needs.
Solution Design and Client Advisory
Assist in identifying client pain points and mapping them to appropriate S&P Global Market Intelligence solutions.
Support the design of client workflows involving credit underwriting, portfolio monitoring, financial analysis, counterparty risk, procurement risk, treasury, and enterprise risk management.
Help develop business cases and value propositions that communicate the benefits of our solutions in a client-relevant way.
Partner with internal teams to prepare tailored demo environments, sample workflows, and client-facing materials.
Support proof-of-concept, trial, and adoption activities by helping clients understand how to use the solutions effectively.
Product Feedback and Market Intelligence
Gather and communicate client feedback to Product Management, Sales, and regional leadership teams.
Share insights on client needs, competitive dynamics, market trends, and product enhancement opportunities across North America.
Support product launches, go-to-market campaigns, and regional enablement initiatives.
Help identify recurring client needs that may inform product positioning, packaging, training, or commercialization efforts.
Collaboration and Internal Enablement
Work closely with Sales, Relationship Management, Product, Marketing, Client Success, and other Credit Specialist colleagues across the Americas.
Support internal enablement by sharing product knowledge, client use cases, and best practices with sales and commercial teams.
Contribute to team meetings, pipeline discussions, campaign planning, and account strategy sessions.
Collaborate with colleagues across regions to ensure consistency in messaging, demonstrations, and client engagement.
Support junior colleagues and peers through knowledge sharing, coaching, and collaboration, without formal people-management responsibilities.
Client Success and Adoption
Partner with Sales and Client Success teams to help clients increase usage, adoption, and value realization from Credit and Risk Solutions.
Support client training sessions, adoption reviews, and workflow discussions.
Help identify opportunities to expand product usage within existing accounts.
Assist with renewal support by demonstrating value, addressing product questions, and reinforcing relevant use cases.
Promote a strong client experience by being responsive, prepared, and solution-oriented.
S&P Global states that the anticipated range of compensation for this position is $72,000.00 to $120,000.00. Final compensation for this role will be based on the individual’s performance, geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here
In accordance with Ontario's new regulations effective January 1, 2026, this job posting provides information on expected compensation. S&P Global will not be utilizing artificial intelligence in our hiring process. Additionally, we are committed to transparency and will inform all interviewed candidates of hiring decisions within 45 days of their interview. This posting is for an existing vacancy, and we encourage you to reach out for further information regarding our hiring practices or any questions you may have. Thank you for considering a career with us!
Basic Required Qualifications:
5+ years of relevant experience in credit risk, financial markets, commercial banking, capital markets, investment management, market data, financial technology, consulting, product specialist, pre-sales, credit analysis, or solutions consulting roles.
Strong understanding of credit risk, financial statement analysis, credit scoring, ratings, counterparty risk, portfolio monitoring, and/or financial data workflows.
Willingness to travel as needed across the region, in accordance with company policy.
Additional Preferred Qualifications:
Proficiency in French is preferred, particularly for supporting Canadian clients and bilingual market opportunities.
Bachelor’s degree in Business, Finance, Economics, Accounting, Commerce, Engineering, or a related field required; MBA, Master’s in Finance, CFA, FRM, or equivalent professional certification is a plus.
Strong understanding of the North America market, including client needs across financial institutions, corporations, insurance companies, asset managers, and public-sector or government-related entities.
Highly collaborative team player with strong organizational skills and the ability to manage multiple priorities across clients, segments, and internal teams.
Intellectual curiosity, accountability, creativity, and willingness to learn new products, workflows, and market trends.
Independent and self-motivated, while remaining aligned with team priorities and commercial goals.
Proficiency in Microsoft Office, Salesforce, and market data/analytics platforms preferred.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Advancing Essential Intelligence.
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
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