Vancouver, British Columbia, Canada · On-site
$18/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, Customer Service, Social Media Branding
Mississauga, Ontario, Canada · On-site
$17/hr–$25/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Customer Service, POS Systems, Conflict Resolution, Relationship Management, Microsoft Word
Mississauga, Ontario, Canada · On-site
$17/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, Customer Service, Social Media Influence
Vancouver, British Columbia, Canada · On-site
$18/hr–$25/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Product Knowledge, Visual Merchandising, Customer Service
Calgary, Alberta, Canada · On-site
$15/hr–$30/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Garment Fitting, Pinning And Marking, Clothing Alterations, Measuring Clients, Luxury Fabric Handling
Toronto, Ontario, Canada · On-site
$17/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Order Fulfillment, Inventory Management, Quality Control, Shipping And Receiving, POS Systems
Mississauga, Ontario, Canada · On-site
$17/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, Customer Service, Social Media Influencing
Toronto, Ontario, Canada · On-site
$17/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Banking reconciliation, Invoice coding, Petty cash management, Chargeback investigations, Microsoft Excel
Mississauga, Ontario, Canada · On-site
$17/hr–$29/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Visual Merchandising, Mannequin Styling, Store Installation, Inventory Management, Space Planning
Toronto, Ontario, Canada · On-site
$17/hr–$29/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Administrative Support, Calendar Management, Customer Service, Client Profile Management, Merchandising
Toronto, Ontario, Canada · On-site
$17/hr–$25/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Product Knowledge, Visual Merchandising, Customer Service
Mississauga, Ontario, Canada · On-site
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Clienteling, Wardrobing, Styling Techniques, Customer Relationship Management
Mississauga, Ontario, Canada · On-site
$17/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, Customer Service, Social Media Influencing
Montreal, Quebec, Canada · On-site
$16/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, Fashion Trend Analysis, Social Media Influencing
Montreal, Quebec, Canada · On-site
$16/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Banking Reconciliation, Invoice Coding, Petty Cash Management, Chargeback Investigations, Microsoft Excel
Vancouver, British Columbia, Canada · On-site
$18/hr–$24/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, Customer Service, Social Media Branding
Vancouver, British Columbia, Canada · On-site
$18/hr–$29/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Product Knowledge, Visual Merchandising, Customer Service
Montreal, Quebec, Canada · On-site
$16/hr–$29/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, Product Knowledge, Bilingualism (French/English)
Montreal, Quebec, Canada · On-site
$16/hr–$31/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Facial Treatments, Skin Care, Client Relationship Management, Sales, Product Recommendation
Montreal, Quebec, Canada · On-site
$16/hr–$25/hr
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Customer Relationship Management, Visual Merchandising, Clienteling, Product Knowledge
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Develop long-lasting customer relationships to increase sales, service, and loyalty within a luxury environment. Responsibilities include meeting sales targets, performing visual merchandising, and maintaining a personal client base through various communication channels.
Requires a minimum of 4+ years of experience in a commission-based luxury sales environment with a proven track record of exceeding quotas. Candidates must be flexible with their schedule and possess a strong understanding of current fashion trends.
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Sales Associate
The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume results
Specific responsibilities include (but are not limited to) the following:
Consistently deliver extraordinary service to all customers
Exceed all sales and service goals and targets
Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
Perform floor recovery, visual merchandising, price change, and related sales support tasks
Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Comply with all Health & Safety policies and requirements
Ensure compliance with privacy policies, regulations, and cyber security measures.
Perform other duties, as assigned
The ideal candidate:
Minimum of 4+ years experience in a commission-based luxury sales environment
Consistent sales performance with demonstrated results in achieving and exceeding sales quota required
Ability to work a flexible schedule including evenings, weekends and holiday availability
Highly collaborative; working with and through others in a team-oriented environment
Leverages social media platforms to promote themselves as a fashion influencer and build personal brand
Skilled at using multiple channels of technology to strengthen existing relationships, drive new client acquisition & stay connected
Proactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferences
Has a strong understanding of current and emerging trends in fashion
Possesses broad range of product knowledge across all merchandise categories in the store
Takes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potential
The measures of success:
Contribution to financial objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Hiring Range / Échelle salariale à l’embauche :$18.25 - $24.00 / 18,25$ - 24,00$ (per hour / de l’heure)This role is also eligible for commission in addition to base pay. Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Ce poste est également admissible à une commission en plus du salaire de base. La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement, de concours et notre très convoitée remise d'employé.Est. 1837 | Proudly Canadian | Your destination for luxury and style
Est. 1837 | Proudly Canadian. Your destination for luxury and style. Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to sustainability and diversity and inclusion. With six stores across Canada, including three in the Greater Toronto Area, plus Montreal, Calgary, and Vancouver, customers can also experience Holt Renfrew’s offerings via holtrenfrew.com.
Offices: 60 Bloor Street West, Toronto, Ontario M4W 3B8, CA
Est. 1837 | Proudly Canadian | Your destination for luxury and style
Est. 1837 | Proudly Canadian. Your destination for luxury and style. Founded in Quebec City in 1837, Holt Renfrew is renowned for unparalleled retail experiences and is Canada’s hub for the world’s best fashion and beauty brands. Recognized as a leader in personal service and experiences, the company’s mission is to empower self-expression and ignite positive change along with overarching commitments to sustainability and diversity and inclusion. With six stores across Canada, including three in the Greater Toronto Area, plus Montreal, Calgary, and Vancouver, customers can also experience Holt Renfrew’s offerings via holtrenfrew.com.
Offices: 60 Bloor Street West, Toronto, Ontario M4W 3B8, CA
