Toronto, Ontario, Canada · Hybrid
$55k–$62k/yr
As a Technical Support Analyst, you will play a critical role in providing technical assistance and support to our customers, ensuring the timely resolution of technical issues and inquiries related to our products or se…
Skills: Technical support, Customer service, Troubleshooting, JIRA, Salesforce
Toronto, Ontario, Canada · Hybrid
$45k–$50k/yr
We are looking for a Sales Development Representative to join Achievers and launch their sales career! If you are entrepreneurial, a self starter, and are excited about prospecting fortune 500 companies – this is the rol…
Skills: Sales prospecting, Lead qualification, Communication, Time management, Organizational skills
Toronto, Ontario, Canada · Hybrid
$45k–$50k/yr
We are looking for a Sales Development Representative to join Achievers and launch their sales career! If you are entrepreneurial, a self starter, and are excited about prospecting fortune 500 companies – this is the rol…
Skills: Prospecting, Sales strategy, Lead qualification, Communication, Time management
Toronto, Ontario, Canada · Hybrid
$82k–$112k/yr
The Program Manager II manages moderately complex technical projects and small programs involving multiple teams. This role develops project plans, coordinates work, facilitates communication, tracks risks and dependenci…
Skills: Program management, Project planning, Agile, Scrum, Kanban
Toronto, Ontario, Canada · Hybrid
$160k–$189k/yr
The Director, Customer Success is a senior leadership role responsible for driving retention, expansion, and long‑term customer value across a strategic Enterprise portfolio of B2B SaaS customers. This role owns excellen…
Skills: Customer success, Account management, SaaS, Team leadership, Retention strategy
Toronto, Ontario, Canada · Hybrid
$98k–$138k/yr
As a Global Indirect Tax Manager, you will be joining a growing global SaaS company where tax is a strategic business partner. You will lead the day-to-day execution of Achievers’ global indirect tax program, overseeing …
Skills: Indirect tax, Tax compliance, SaaS, GST/HST, Sales and use tax
London, England, United Kingdom · Hybrid
About Achievers Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empowe…
Skills: Sales development, Outbound prospecting, Account mapping, Lead qualification, Stakeholder engagement
London, England, United Kingdom · Hybrid
About Achievers Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empowe…
Skills: Account Management, SaaS, Salesforce, Business Acumen, Presentation Skills
London, England, United Kingdom · Hybrid
About Achievers Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empowe…
Skills: Account Management, SaaS, Salesforce, CRM, Business Acumen
Canada · Hybrid
$90k–$94k/yr
The Promotions Manager, Marketplace is responsible for developing, executing, and optimizing promotional programs that drive engagement, conversion, vendor participation, and revenue growth within a closed points-based M…
Skills: Promotional Strategy, Campaign Planning, Vendor Negotiation, Performance Analysis, Marketplace Operations
Canada · Hybrid
$150k–$180k/yr
Join the Data Intelligence team at Achievers, where we are building analytics and reporting solutions that help clients unlock meaningful insights, measure program outcomes, and understand the impact of the Achievers pla…
Skills: Python, Go, Kubernetes, Docker, Google Cloud Platform
Sydney, New South Wales, Australia · Hybrid
About Achievers Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empowe…
Skills: Enterprise SaaS Sales, Account Planning, C-suite Selling, Pipeline Management, Value-based Selling
Melbourne, Victoria, Australia · Hybrid
About Achievers Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empowe…
Skills: Enterprise SaaS Sales, Account Prospecting, Pipeline Management, C-suite Selling, Revenue Attainment
Toronto, Ontario, Canada · Hybrid
$81k–$88k/yr
The Vendor Onboarding Project Manager leads the successful onboarding and launch of new Marketplace vendors, ensuring seamless integration, operational readiness, and cross-functional alignment. This role serves as the p…
Skills: Project Management, Program Management, Technical Implementations, Stakeholder Management, Cross-functional Leadership
Toronto, Ontario, Canada · Hybrid
$140k–$180k/yr
Join our Framework team: the engineering foundation that makes Achievers scale. This team owns authentication, API gateways, interservice communication, caching, feature flag management, and the base libraries that every…
Skills: Python, Go, Kubernetes, Docker, Microservices Architecture
Toronto, Ontario, Canada · Hybrid
$145k–$170k/yr
Achievers is an employee recognition and engagement platform, and our mission is to Change the Way the World Works. We help companies celebrate great work, build stronger cultures, and make sure people feel valued. Every…
Skills: Product Management, Product Strategy, Roadmap Development, SaaS, B2B2C
Canada · Hybrid
$82k–$100k/yr
We’re looking for a Field Marketing Manager - Webinars to lead the strategy, execution, and growth of Achievers’ webinar and virtual event programs. This role is ideal for someone who thrives at the intersection of deman…
Skills: Webinar Strategy, Virtual Event Management, Demand Generation, Audience Acquisition, Project Management
United States · Remote OK
$94k–$115k/yr
About Achievers Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empowe…
Skills: SaaS Pricing Models, Contract Structuring, Deal Strategy, Salesforce, CLM Tools
Toronto, Ontario, Canada · Hybrid
$96k–$130k/yr
Join our Platform Services team: an opportunity to collaborate with a thoughtful, supportive team that genuinely values your expertise. If you’re energized by tackling complex, meaningful challenges and want to accelerat…
Skills: Python, Go, Kubernetes, Docker, Drone
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide Tier 2 technical support to external clients by diagnosing issues, managing software migrations, and ensuring timely resolution of technical inquiries. Collaborate with internal teams and stakeholders to maintain service level agreements and improve support processes.
Requires 2-3 years of customer or support experience and a bachelor's degree. Candidates must possess strong technical, problem-solving, and communication skills, with proficiency in CRM tools and basic web technologies.
As a Technical Support Analyst, you will play a critical role in providing technical assistance and support to our customers, ensuring the timely resolution of technical issues and inquiries related to our products or services. Leveraging your technical expertise, problem-solving skills, and customer service orientation, you will diagnose and troubleshoot technical problems, escalate issues as needed, and deliver high-quality support to meet customer needs and exceed expectations. This role offers an opportunity to work with cutting-edge technologies, collaborate with cross-functional teams, and contribute to the success and satisfaction of our customers.
Why Achievers is a Great Place to Work™
At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.
Our Approach to Total Rewards
We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.
$55,000 - $62,000 reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.
Benefits and Perks for permanent full-time employees:
✨ Rewards for your impact through our Recognition and Rewards program
🩺 Health Benefits and Life Insurance Coverage beginning on your first day
👶🏼 Parental Leave Top-up
🙌🏼 Employer matched RRSP contributions
🏖️ Flexible Vacation to recharge, so you can bring your best
🤝🏽 Employee and Family Assistance Program offering mental health, legal, and financial counselling
🚀 Supported professional development and career growth (Linkedin Learning, mentorship)
👏🏼 Employee-Led Employee Resource Groups that celebrate our diversity
🧘♀️ Regular events designed to build connection, belonging, and well-being
🇨🇦 Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office
Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.
The world’s most utilized recognition and reward software.
Achievers is a global leader in employee recognition and reward software, and the world’s most utilized platform in the category. Supporting over 4 million employees across 164 countries, we empower organizations to drive higher engagement, retention, and performance. Notable customers include General Motors, Meijer, Workday, and Kellanova. The Achievers platform offers flexible monetary and non-monetary recognition options, a global marketplace spanning nearly 190 countries, and seamless enterprise-grade integrations with Workday, Microsoft, Slack, SAP, and more. By acting as the connective tissue across HR tech stacks, Achievers enhances engagement, streamline workflows, and transform data into meaningful action — creating a connected ecosystem that drives efficiency and alignment across the organization. With over 272 million recognition moments captured, Achievers generates the richest behavioral insights in the industry — twice as much as any other provider. These insights not only reveal key behaviors, skills, and team dynamics, but also fuel twice the usage compared to other platforms, as organizations invest in data-driven strategies that drive smarter decisions and stronger business outcomes. Recently, they were recognized as a Leader in Everest Group’s Peak Matrix Assessment 2025 for the fifth consecutive year — earning perfect scores in five categories — and named a Leader in G2’s Summer 2026 Grid Report for Enterprise Employee Recognition. Backed by exceptional user feedback and market momentum, they also received 16 badges across multiple G2 categories, further validating the impact they’re making for our customers worldwide. Follow The A-Listed Podcast with David Bator & Emma Harvie: https://open.spotify.com/show/4dLJCPRY1cvlyURc2obNT0 Follow us on social: Achievers Blog: http://achievers.com/blog X (Twitter): https://x.com/achievers YouTube: https://www.youtube.com/user/AchieversVideos Instagram: https://www.instagram.com/achievershq
Offices: 99 Atlantic Atlantic Ave, Suite 700, Toronto, Ontario M6K3J8, CA · Level 2, 534 Church St., Richmond, Victoria 3121, AU · Blackhawk Network Westside London Road, HEMEL, HEMPSTEAD HP3 9TD, GB
The world’s most utilized recognition and reward software.
Achievers is a global leader in employee recognition and reward software, and the world’s most utilized platform in the category. Supporting over 4 million employees across 164 countries, we empower organizations to drive higher engagement, retention, and performance. Notable customers include General Motors, Meijer, Workday, and Kellanova. The Achievers platform offers flexible monetary and non-monetary recognition options, a global marketplace spanning nearly 190 countries, and seamless enterprise-grade integrations with Workday, Microsoft, Slack, SAP, and more. By acting as the connective tissue across HR tech stacks, Achievers enhances engagement, streamline workflows, and transform data into meaningful action — creating a connected ecosystem that drives efficiency and alignment across the organization. With over 272 million recognition moments captured, Achievers generates the richest behavioral insights in the industry — twice as much as any other provider. These insights not only reveal key behaviors, skills, and team dynamics, but also fuel twice the usage compared to other platforms, as organizations invest in data-driven strategies that drive smarter decisions and stronger business outcomes. Recently, they were recognized as a Leader in Everest Group’s Peak Matrix Assessment 2025 for the fifth consecutive year — earning perfect scores in five categories — and named a Leader in G2’s Summer 2026 Grid Report for Enterprise Employee Recognition. Backed by exceptional user feedback and market momentum, they also received 16 badges across multiple G2 categories, further validating the impact they’re making for our customers worldwide. Follow The A-Listed Podcast with David Bator & Emma Harvie: https://open.spotify.com/show/4dLJCPRY1cvlyURc2obNT0 Follow us on social: Achievers Blog: http://achievers.com/blog X (Twitter): https://x.com/achievers YouTube: https://www.youtube.com/user/AchieversVideos Instagram: https://www.instagram.com/achievershq
Offices: 99 Atlantic Atlantic Ave, Suite 700, Toronto, Ontario M6K3J8, CA · Level 2, 534 Church St., Richmond, Victoria 3121, AU · Blackhawk Network Westside London Road, HEMEL, HEMPSTEAD HP3 9TD, GB
