San Francisco, California, United States · Hybrid
$250k–$300k/yr
A little about us incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong. Since launching in 2021, we've helped over 2,000 companies, i…
Skills: Customer Success Leadership, Gross Retention Rate (GRR), Net Retention Rate (NRR), Account Health Scoring, Churn Forecasting
San Francisco, California, United States · On-site
$128k–$257k/yr
About Us Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportat…
Skills: Technical Advisory, System Design, Technical Storytelling, Debugging, Troubleshooting
San Francisco, California, United States · Remote OK
$76k–$86k/yr
Account Manager (San Francisco, CA) Build a Career That Matters with One of the World’s Most Respected Employers! - - - - - - - - - - - - THE OPPORTUNITY Join Michelin, the worldwide leader in tires! We’re looking for an…
Skills: Account Management, Sales, Relationship Building, Consultative Selling, Data Analysis
San Francisco, California, United States · Hybrid
$250k–$300k/yr
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromi…
Skills: Enterprise Account Management, Consumption-based Revenue Growth, Strategic Account Planning, C-level Executive Engagement, Technical Value Translation
San Francisco, California, United States · Hybrid
$190k–$291k/yr
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovati…
Skills: Strategic Planning, Operational Alignment, Cross-functional Collaboration, Route-to-Market Strategy, Business Operations
San Francisco, California, United States · On-site
$140k–$250k/yr
About Column For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they re…
Skills: Credit Analysis, Capital Markets, Relationship Management, Project Management, Underwriting
San Francisco, California, United States · On-site
About HUD HUD is building infrastructure to create RL training data and evals for frontier AI agents, as well as a marketplace to sell these to frontier labs through the HUD marketplace. Our platform is used by frontier …
Skills: Recruiting, Growth Marketing, Community Management, Storytelling, Event Planning
San Francisco, California, United States · Remote OK
$150k–$180k/yr
Material Security is looking for a Senior Technical Customer Success Manager (Sr. TCSM) who excels at creating fanatic customers for life. Our customer experience is a competitive advantage and this role is key to defend…
Skills: Customer Success Management, SQL, API Integration, Cybersecurity, Identity Management
San Francisco, California, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Sales, Marketing, Customer Qualification, Brand Ambassadorship, Communication Skills
San Francisco, California, United States · On-site
$187k–$253k/yr
The AWS ISV sales team is responsible for serving the needs of medium to large ISV customers. Our team takes pride in leading customers through an accelerated and innovative cloud and AI journey and in creating long-term…
Skills: Strategic Selling, Account Strategy, CxO Relationship Management, Cloud Computing, AI Strategy
San Francisco, California, United States · Hybrid
$136k–$204k/yr
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work…
Skills: Sales Enablement, Program Management, MEDDPICC, Executive Presence, Change Management
San Francisco, California, United States · Hybrid
$190k–$284k/yr
Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work…
Skills: SaaS Finance, Financial Modeling, Unit Economics, Sales Capacity Planning, Quota Design
San Francisco, California, United States · Hybrid
$87k–$111k/yr
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver …
Skills: Enterprise Prospecting, Account-Based Marketing, Multi-threaded Outreach, CRM Hygiene, Executive Communication
San Francisco, California, United States · Hybrid
$116k–$142k/yr
Who we’re looking for Our next Revenue Strategy & Operations Associate will be a strategic business partner to Fieldwire’s GTM leadership team, helping leaders across Sales, Marketing, and Customer Success run the busine…
Skills: Revenue Operations, GTM Strategy, Data Analysis, Financial Modeling, SQL
San Francisco, California, United States · Hybrid
$97k–$130k/yr
Who we’re looking for We’re looking for a Revenue Operations Process Expert to shape how our go-to-market engine actually works. In this role, you’ll own the design, governance, and ongoing evolution of Fieldwire’s GTM p…
Skills: Revenue Operations, Process Architecture, GTM Strategy, Salesforce, Lead Management
San Francisco, California, United States · Hybrid
$285k–$358k/yr
About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has hi…
Skills: GTM Strategy, Revenue Operations, AI Implementation, Sales Enablement, Forecasting
San Francisco, California, United States · On-site
$175k–$210k/yr
Company Description ForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service ex…
Skills: Medical Device Sales, Consultative Selling, Closing Skills, Territory Management, Negotiation
San Francisco, California, United States · On-site
Company Description Job Description Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs …
Skills: Customer Service, Vehicle Inspection, Sales, Hospitality, Microsoft Office
San Francisco, California, United States · On-site
Company Description Job Description Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs …
Skills: Customer Service, Vehicle Inspection, Sales, Hospitality, Microsoft Office
San Francisco, California, United States · Hybrid
$136k–$170k/yr
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill…
Skills: Partnership Management, Closing Sales, Go-To-Market Strategy, Client Referrals, Consultative Selling
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Lead and scale the global post-sales function, owning GRR and NRR across Commercial, Mid-Market, and Enterprise segments. Architect the full success motion, including coverage models, account health systems, and AI-forward workflows to drive retention and expansion.
Requires 3rd-line or higher CS leadership experience at a high-growth B2B software company with a track record of scaling global functions. Must have deep experience managing technical buyer personas (CTO/CIO orgs) and be based in San Francisco or New York City.
incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.
Since launching in 2021, we've helped over 2,000 companies, including OpenAI, Netflix, and Airbnb, run more than 1 million incidents.
The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.
We're hiring a VP of Customer Success to lead and scale our global post-sales function as we grow from $XXM ARR to $XXXM and beyond. This is a defining hire for the company: customer success at incident.io isn't a coordination function, it's a core revenue driver, and we need a leader who treats it that way. You'll own the success motion globally across our Commercial, Mid-Market, and Enterprise segments, and across Americas, EMEA, and APJC, sitting on the GTM leadership team and reporting directly into the CRO, with close partnership with the co-founders and our Field CTO given how technically oriented our buyer and customer base is.
Our CS org three motions: a scaled, low-touch Commercial/SMB motion built on automation and product-led signals; a mid-touch Mid-Market/Digital Native motion for high-growth technical companies moving fast; and a high-touch, relationship-led Enterprise/Strategic Enterprise motion requiring executive alignment and deep business impact POV building. Across all three, we serve deeply technical buyers — engineers, SREs, and infrastructure teams in the CTO's and CIO's orgs — so we need a leader who wants to architect and operate a world-class success function at pace (coverage models, playbooks, tooling, team structure, culture) rather than inherit a steady-state org, and who is comfortable being hands-on, in the details, and leading from the front.
Own global GRR and NRR across all segments and geographies, accountable for retention, expansion, and forecasting accuracy, and build the infrastructure to predict and influence those outcomes before they materialize.
Architect the full success motion: segment-specific coverage models, capacity plans, playbooks, and tooling, all built to evolve with the shape and mix of our customer base as we grow.
Build and run a world-class account health system, defining the leading indicators we track, the signals we act on, and the reporting infrastructure that keeps the GTM team informed and ahead of risk.
Lead, coach, and develop a global CS team as a 3rd-line leader managing first- and second-line managers across multiple geos.
Be hands-on and in the details: engage directly with strategic customers when it matters and lead from the front. Our customers are technical and demanding, and the best CS leaders at incident.io earn their trust firsthand.
Deploy AI-forward workflows, architecting how we use AI and automation alongside traditional CS tooling, from health scoring to productivity and scale tooling for the team.
Based in San Francisco or New York City, with willingness to travel across Americas, EMEA, and APJC.
3rd-line or higher customer success leadership experience at a high-growth B2B software company.
Proven track record scaling a global CS function across Americas, EMEA, and APJC, across multiple customer segments simultaneously.
Deep experience building and running post-sales motions for technical buyer personas in the CTO's and/or CIO's org.
Strong command of account health scoring, leading indicators, and churn/contraction forecasting.
Track record delivering best-in-class GRR and NRR metrics at scale (hundreds of millions of ARR under management).
AI-forward mindset with direct experience deploying AI-driven orchestrations alongside traditional CS tooling to drive team efficiency and productivity.
We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.
Private medical insurance. Seriously good cover - we want you and the people you love to be looked after.
Competitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that.
First Friday of every month off. Yes, seriously.
Enhanced pension. We put real money in, because future-you deserves better than an afterthought.
Meaningful equity. We're rapidly scaling, and everyone who helps shape the outcome should share in it.
Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.
Generous parental leave. The early days with a new baby matter more than anything we're doing here, and we want you to be present for them.
Two budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself.
On-call, incident response, and status pages—everything you need to manage incidents and reduce downtime
incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.
Offices: 85 2nd St, STE 700, San Francisco, California 94105, US · 207–211 Old Street, Floor 5, The Tower, The Bower, London, England EC1V 9NR, GB · 450 Park Ave S, Unit 103, New York, NY 10016, US
Based on 1661 listings with disclosed salaries, most sales jobs in San Francisco, CA pay between $70k–$238k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 2,194 open sales positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include OpenAI, Amazon, JPMorganChase, Bank of America, Docusign, among others. Browse the listings above to see every active employer.
Yes — 1053 of the 2194 open sales positions offer remote or hybrid work (334 remote, 719 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
