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Lead the delivery of a best-in-class customer experience by supporting sales and operations while leveraging technology for a seamless shopping journey. Coordinate with the Store Manager to train associates, meet performance goals, and maintain store merchandising guidelines.
Requires a minimum of one year of retail experience, with prior management experience preferred. Candidates must be 18+ years old and possess a strong knowledge of active lifestyle choices and the ability to work a flexible schedule.
Fabletics is currently looking for a Full-Time Sales Lead for our location at Flatiron in New York, NY!
Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self-starter with high energy who loves engaging with new people. Join a tight-knit group of key players, working together to hit bold targets and propel the business to new heights. Ready to lead the way?
This position will report to the Store Manager.
How you’ll play to Win
Embody our culture and values and providing insight to our Customers on how to Live their passion.
Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
Communicate inventory and training needs to Store Manager to increase overall Customer experience.
Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
Serve as a resource for general product knowledge to all customers and team members.
Maintain personal sales and achieve sales goals.
Maintain all safety and security standards and identify, communicate potential issues.
Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.
What you bring to the team
1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
Ability to work with large teams.
Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
Familiar with retail inventory and P.O.S. systems.
Self-motivated, a good communicator with an innate ability to bring the best out in others.
The ability to multi-task, set priorities and work well under pressure.
Flexibility in work hours, open to work evenings, weekends, and national holidays.
This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
Applicants must be 18 years of age or older.
Willing to work onsite and a flexible schedule including evenings, weekends, and holidays
The role has a salary between $20.00 - $22.00 per hour depending on experience
70% employee discount on Fabletics Brands
Free outfits each month
Paid Sick Time
401k match
Annual Bonus Plan
Paid Time Off
Flexible Schedule
And More!
#LI-Onsite
At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
Fabletics is the largest digitally native active lifewear brand in the world. By fusing style-centric designs with high-performance technology, Fabletics is an active lifestyle brand known to inspire confidence in all through the fit and feel of luxury active lifewear at an accessible price. Fabletics has evolved activewear beyond the gym into every walk of life, guided by its foundational belief that everyone and every body deserves to look and feel their best. Fabletics has also expanded its offerings with premium scrubs offering our medical professionals value and comfort and a revolutionary shapewear line, YITTY. o Facebook: https://www.facebook.com/fabletics o Instagram: https://www.instagram.com/fabletics/ o Pinterest: https://pinterest.com/fabletics o Twitter: https://twitter.com/fabletics o YouTube: http://www.youtube.com/fabletics USA: http://www.fabletics.com Canada: http://www.fabletics.ca Germany: http://www.fabletics.de Spain: http://www.fabletics.es France: http://www.fabletics.fr UK: http://www.fabletics.co.uk Netherlands: http://www.fabletics.nl
Offices: El Segundo, CA 90245, US
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