Edmonton, Alberta, Canada · On-site
How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures acros…
Skills: Customer service, Order processing, Technical support, Sales support, Logistics coordination
Edmonton, Alberta, Canada · On-site
Work Location ACE Liquor Discounter Groat Road About the Role About Ace Liquor Ace Liquor Discounter has more than 130 locations in Alberta where you’ll find great selection, better prices, and friendly, knowledgeable st…
Skills: Customer service, Sales, Cash handling, Inventory management, Product recommendations
Edmonton, Alberta, Canada · On-site
Work Location Value Buds Namao About the Role About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value t…
Skills: Customer Service, Retail Operations, Cannabis Product Knowledge, POS System Operation, Cash Handling
Levi Strauss & Co.Edmonton, Alberta, Canada · On-site
$15/hr–$25/hr
Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and e…
Skills: Customer Service, Sales, Merchandising, Store Operations, Leadership
Edmonton, Alberta, Canada · On-site
About Avenir Energy Ltd. Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country an…
Skills: Customer service, Communication, Problem-solving, Inside sales, Data entry
Edmonton, Alberta, Canada · Hybrid
Who we are: Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown.…
Skills: Sales, Customer service, Financial solutions, Credit assessment, Negotiation
Edmonton, Alberta, Canada · On-site
$11k–$12k/yr
CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR) Who is a Customer Service Representative (Motivator)? The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate …
Skills: Customer service, Sales, Communication, Interpersonal skills, Conflict resolution
Calgary, Alberta, Canada · Remote OK
$90k–$167k/yr
Bilingual Presales Systems Consultant- HPE Networking This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-clou…
Skills: Networking, Presales, Consultative selling, SD-WAN, SASE
Edmonton, Alberta, Canada · On-site
Work Location Value Buds Namao About the Role About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value t…
Skills: Customer Service, Retail Operations, Cannabis Product Knowledge, POS System, Cash Handling
Edmonton, Alberta, Canada · On-site
Fantastic Opportunity to Be Part of a Great Team! Roofmart, Canada’s National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we a…
Skills: Retail Sales, Customer Service, Accounting, Banking Reconciliation, Relationship Building
Edmonton, Alberta, Canada · On-site
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To maximiz…
Skills: Sales, Customer service, Consultative skills, Makeup application, Skincare consultation
GraingerEdmonton, Alberta, Canada · Hybrid
Work Location Type Hybrid As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with…
Skills: Customer service, Order entry, Shipment tracking, Communication, Data entry
Edmonton, Alberta, Canada · On-site
Job Description Sales Associate - Go Auto Outlet West Multiple Openings | Automotive Sales Career Ready to build a career where your energy, people skills, and drive can turn into real earning potential? Go Auto Outlet W…
Skills: Sales, Customer service, Communication, Relationship building, Lead management
Edmonton, Alberta, Canada · On-site
Work Location Value Buds Namao About the Role About Nova Cannabis Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value t…
Skills: Customer Service, Retail Operations, Cannabis Product Knowledge, POS Systems, Cash Handling
Edmonton, Alberta, Canada · On-site
$16/hr
Who Are We? Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beau…
Skills: Customer Service, Product Knowledge, Sales, Inventory Management, Point-of-sale System
Edmonton, Alberta, Canada · On-site
Overview At Dynamite, we amplify magnetic confidence through a curated wardrobe. With stores across North America and an ever-growing community, we’re building a team that shows up boldly and makes an impact. If yo…
Skills: Sales, Customer service, Relationship building, Fashion, Interpersonal skills
Edmonton, Alberta, Canada · On-site
$16/hr
Who Are We? Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beau…
Skills: Customer Service, Product Knowledge, Sales, Inventory Management, Point-of-sale System
Edmonton, Alberta, Canada · On-site
Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider. With over 100 years of service under our belt, we are always expanding and looking for talented and motivated peop…
Skills: Heavy-duty parts sales, Customer service, Product knowledge, Relationship building, Inventory management
Edmonton, Alberta, Canada · On-site
Are you passionate about football (soccer) and interested in building something of your own? Stranger Soccer is expanding globally and is looking for a License Owner to launch and grow Stranger Soccer in Edmonton. This i…
Skills: Entrepreneurship, Business Management, Operations Management, Customer Service, Marketing
Edmonton, Alberta, Canada · On-site
Edmonton Fasteners & Tools is a proud member of The Fastener Group, a well-established wholesaler of tools and fasteners across Western Canada. Is seeking an experienced Account Manager to join our growing sales team. Re…
Skills: Outside sales, Account management, Technical presentations, Contract negotiation, Product demonstration
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The representative is responsible for providing excellent customer service by processing orders, managing inquiries, and offering technical support. They also proactively support sales growth through up-selling, cross-selling, and coordinating logistics with internal teams.
Candidates must hold a post-secondary diploma in Marketing, Sales, or a related field. Additionally, 2 to 5 years of experience in a call center environment and proficiency in computer systems like ERP and CRM are required.
This position is located at Edmonton.
The CEC rep main responsibility is to provide an excellent customer experience to the customers according to Air Liquide Canada’s 3C’s of Customer Service and work as a team member in the Customer Experience Centre. In this capacity, he/she is responsible to respond to all customers inquiries (orders, general support, web requests, invoicing and technical) in order to promote and deliver profitable sales growth.
Key Responsibilities:
1. Ensures excellent customer experience: Receives and processes customer orders directed to the CEC (phone, emails, fax, in, fax, myairliquide.ca etc). Listens actively to customers to answer all their inquiries (e.g. pricing, stock availability, order follow-up, RMA creation, technical advice etc.) in order to satisfy their needs. Performs contract review with customers. Records customer contact information (email, phone). Works with sales, logistics & supply chain and the administration team to satisfy ever-evolving customer needs. When applicable, processes equipment rental and repair requests. Perform simple quotes for customers and help the customer on any simple technical inquiries questions he might have.
2. Is proactive in sales: Provides support to the local account executives for back-office activities. Proposes alternate (up-sell or substitution), complementary or new (cross-sell) products and evaluates new applications or opportunities in order to increase customer satisfaction and improve transaction profitability. Leverages sales promotions (national, regional or store) to grow sales. Supports the portfolio’s growth of house accounts, new customers and sales to these customers.
3. Coordinates logistics: Identifies and sells to the customer the shipping method (and ship from) that allows meeting customer requirements. Takes ownership of commitments made to customers and ensures timely delivery. When applicable: Tracks pending/unbilled shipping orders in the system. Processes and confirms shipping orders. Communicates with logistics/dispatch for adequate replenishment of cylinders. Records incoming shipments and run back-order reports.
4.Continuous Improvement of Process: Works with his/her team and multifunctional teams to continuously improve work processes. Follow processes and procedures. Identifies the causes of problems and proposes corrective measures.
Required qualifications:
Education: Post-secondary diploma (College or University) in Marketing, Sales or a related field
Specialized knowledge: Ring Central, Computer systems, Google Suites, ERP, CRM
Experience: 2 to 5 years of experience in a call center environment
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Oxygen, nitrogen, hydrogen, and many other essential small molecules are the invisible pillars of our world and our lives. They have been at the core of the Group’s activities since its creation in 1902. A world leader in gases, technologies and services for industry and healthcare, Air Liquide acts as the backbone of numerous economic sectors, serving 4.3 million customers and patients across 59 countries with approximately 65,000 employees. With revenues close to 27 billion euros in 2025, Air Liquide combines strong performance and useful growth. The Group is a leader with a diversified, resilient business model and a strong local footprint across the globe. Through deep engineering expertise and technological innovation, Air Liquide provides scalable solutions that enhance industrial efficiency, accelerate decarbonization, and strengthen value chains. Strategically exposed to growth markets and megatrends, the Group accompanies major industrial and societal transformations to create long term added value and build a sustainable future. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good, and Dow Jones Best-in-Class Europe Index indexes.
Offices: 75 quai d'Orsay, Paris, 75007, FR · 28 Rue d'Arcueil, Gentilly, 94250, FR · 1250 Boulevard Rene-Levesque O, Montreal, QC H3B 5E6, CA · RUdonk 6B, Breda, North Brabant 4824 AJ, NL · 芝浦3-4-1, 港区, 東京都 108-8509, JP
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