Hiring: Customer Service (High Level) Location: REMOTE-WFH Cebu City, Cebu, Philippines Schedule: Full-time, Amenable to work in US-Time zones Start Date: Immediate Compensation: Starting at 50,000 Basic Pay Why Join us?…
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Full-time
Government Mandated Benefits, SSS, Pag-IBIG, PhilHealth, 13th Month Pay, HMO Life and Health Coverage
Posted 46d ago
~40 hrs/week
Remote in Philippines
Responsibilities
The role involves managing outbound activities such as appointment setting, lead generation, and cold calling to drive business growth. Additionally, the representative is responsible for customer retention and maintaining professional B2B relationships using CRM tools.
Requirements
Candidates must be Filipino citizens residing in the Philippines with at least 2 years of experience as a Virtual Assistant or in publishing. Proficiency in English and familiarity with tools like ClickUp, HubSpot, and WordPress are required.
Full job description
Hiring: Customer Service (High Level)
Location: REMOTE-WFH Cebu City, Cebu, Philippines Schedule: Full-time, Amenable to work in US-Time zones Start Date: Immediate Compensation: Starting at 50,000 Basic Pay Why Join us?
-100% Work-from-Home Setup -Employment Regularization After 6 Months -PH Government Mandated Benefits (SSS, Pag-IBIG, PhilHealth) -13th Month Pay -HMO Life and Health Coverage -20% Night Premium Pay -Paid Sick and Vacation Leaves
About our Company:
At Open Look Business Solutions Inc. - 032 Outsourcing, we believe that great teams build great businesses. Guided by our core valuesPositivity, Integrity, Tenacity, Dependability, and Belief we are committed to helping our clients grow while creating rewarding careers for our people.
About the Role:
We are looking for a highly motivated and experienced Customer Service Representativewith expertise in one or more areas: Appointment Setting, Lead Generation, Retention, B2B Calls, and Cold Calling. The ideal candidate is an excellent communicator, adept at building relationships, and skilled in driving results through exceptional customer interactions.
Key Responsibilities:
Appointment Setting: Schedule meetings or appointments with potential clients or customers by effectively communicating value propositions and understanding their needs.
Lead Generation: Identify and qualify potential leads through research, cold outreach, and strategic engagement to build a robust pipeline.
Retention: Engage with existing customers to address concerns, provide solutions, and foster loyalty to minimize churn rates.
B2B Calls: Handle business-to-business interactions professionally, promoting products or services and nurturing partnerships.
Cold Calling: Conduct outbound calls to prospective customers, introducing offerings, overcoming objections, and generating interest.
Build and maintain strong relationships with clients, partners, and internal teams to ensure a seamless customer experience.
Provide accurate information about products, services, pricing, and policies to assist with inquiries and decision-making.
Utilize CRM tools to document interactions, track leads, and update customer profiles to maintain accurate records.
Collaborate with sales, marketing, and other departments to address client needs and optimize customer engagement strategies.
Stay updated on industry trends, product knowledge, and best practices in customer service and sales.
Meet or exceed performance metrics, such as appointment conversion rates, lead quality, customer retention, and call targets.
Who are you?
-Must be a Filipino citizen currently residing in the Philippines -Prior experience as a Virtual Assistant or in a publishing-related role (preferred) for 2 years. -Familiarity with platforms and tools such as Clickup, Hupsot and Wordpress. -Excellent verbal and written English communication skills -Embodies our core values: Positivity, Integrity, Tenacity, Dependability, and Belief
Recruitment Process Timeline:
-Resume Screening Review of your qualifications -Initial Interview A short conversation to align expectations -Computer Check To verify your work-from-home setup -Self-Recorded Video Interview Share your story and strengths -Skills/Personality Assessment To know the depth of your experience -Application Upload Profile added to our talent portal -Client Endorsement If matched, your profile is presented to a client
Your Outsourced Publishing Solutions for Niche Media
Industry
Book and Periodical Publishing
Company size
51-200 employees
Founded
2012
Headquarters
Cebu, Cebu
LinkedIn followers
2,047
Open Look has built the engine to drive your publishing and media processes to take your business to the next level. The senior management team at Open Look has over 40 combined years of experience in publishing-based settings and knows how to apply outsourcing to match your needs.
As a full-service publishing house, Open Look provides clients with the peace of mind of working with one provider capable of assisting with all functions of their business processes. Our team has the experience to assist clients in all areas of the publishing process, including marketing, publication design, website development and support, telemarketing and sales, printing, distribution, and more.
For more details, please visit our website - www.open-look.com
Our team provides the client with dependable resources, to maximize or improve current processes and efficiency.
Through our experienced ownership and staff based both in the US and overseas, Open Look has the formula to deliver high ROI to our clients.
Offices: Asiatown IT Park, I. Villa Street, Barangay Lahug, Cebu City, 10th Floor, Office 13, Central Block Corporate Tower 1, Cebu, Cebu 6000, PH · 224 West Campbell Road, Suite 428, Richardson, Texas 75080, US
Custom PublishingSales and MarketingWebsite Design and DevelopmentAdministrative ServicesGraphic DesignData Entryand Photo EditingPublishingLead GenerationAdvertising
How many Sales jobs are open in City of Cebu, Philippines right now?
There are currently 49 open sales positions in City of Cebu, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in City of Cebu, Philippines?
Companies currently hiring include BDO Unibank, Select VoiceCom, IONOS, MR DIY Philippines, East West Banking Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in City of Cebu, Philippines?
Yes — 7 of the 49 open sales positions offer remote or hybrid work (4 remote, 3 hybrid).
How do I apply for Sales jobs in City of Cebu, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.