Chennai, Tamil Nadu, India · Hybrid
We are looking for a Manager – Customer Support & Sales Operations who can lead both customer support and revenue-focused sales operations. This role is ideal for someone who can manage daily support performance, improve…
Skills: Customer Support Management, Sales Operations, SaaS, Team Coaching, Revenue Growth
Chennai, Tamil Nadu, India · On-site
Job Title • Title: Manager, Digital Retention • Department: Sales Support • Location: Chennai About the Role Introduction – This is a meaningful opportunity to play a critical role in strengthening customer retention and…
Skills: Customer Retention, Stakeholder Management, Academic Implementation, Blended Learning, Product Demonstrations
Chennai, Tamil Nadu, India · On-site
Job Title • Title: Manager, Digital Retention • Department: Sales Support • Location: Nagercoil About the Role Introduction – This is a meaningful opportunity to play a critical role in strengthening customer retention a…
Skills: Customer Retention, Stakeholder Management, Blended Learning Implementation, Product Demonstrations, Academic Coaching
Chennai, Tamil Nadu, India · On-site
Job Title • Title: Manager, Digital Retention • Department: Sales Support • Location: Davangere About the Role Introduction – This is a meaningful opportunity to play a critical role in strengthening customer retention a…
Skills: Customer Retention, Stakeholder Management, Academic Implementation, Blended Learning, Problem Solving
Chennai, Tamil Nadu, India · On-site
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secu…
Skills: Account Management, Pricing Strategy, Business Acquisition, Contract Negotiation, Budget Management
Chennai, Tamil Nadu, India · On-site
Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade fi…
Skills: Relationship Management, Institutional Liabilities, Cash Management, Transaction Banking, FX and Risk Management
Chennai, Tamil Nadu, India · On-site
Location: Chennai, Tamil Nadu, India Job ID: R0125460 Date Posted: 2026-06-17 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Engineering & Science Job Schedule: Full time Remo…
Skills: Technical Sales Support, Power Conversion Solutions, BESS, Electrical Engineering, Solution Design
Chennai, Tamil Nadu, India · On-site
Job Title - Nutrition Officer/ Executive Function - Infant Nutrition Location - Thrissur About the role This is a field role focused on ethical engagement with Health Care Professionals (HCPs) to share scientific, eviden…
Skills: Scientific Detailing, Relationship Management, Territory Mapping, Compliance, Demand Generation
Chennai, Tamil Nadu, India · On-site
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Analytical Reasoning, Business Behavior, Customer Analytics, Customer Centricity, Customer Experience Management
Chennai, Tamil Nadu, India · On-site
Create a better future! Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambi…
Skills: Proposal Preparation, Sales Engineering, Technical Writing, Cost Estimation, RFP Analysis
Chennai, Tamil Nadu, India · Remote OK
JOB DESCRIPTION: MAIN PURPOSE OF ROLE: Possess and apply detailed product knowledge as well as thorough knowledge of client's business.Responsible for the direct sales process, aiming at meeting and/or exceeding sales ta…
Skills: Direct Sales, Account Management, Sales Strategy, Customer Relationship Management, Product Knowledge
Chennai, Tamil Nadu, India · On-site
The purpose of this role is to implement and execute Display campaigns, in line with the agreed strategy, to maintain, develop and exceed client performance targets. Job Description: Key responsibilities: Manages and exe…
Skills: Display Campaign Management, Account Setup, Campaign Optimization, Reporting and Analysis, Creative Services
Chennai, Tamil Nadu, India · On-site
The purpose of this role is to lead and manage the implementation and execution of Display campaigns and strategies and the day-to-day communication with clients to help achieve their goals. Job Description: Key responsi…
Skills: Programmatic Advertising, Account Management, Display Campaigns, Client Strategy, Campaign Execution
Chennai, Tamil Nadu, India · On-site
The purpose of this role is to implement and execute Affiliate Marketing campaigns, in line with the agreed strategy, to maintain, develop and exceed client performance targets. Job Description: Key responsibilities: Ens…
Skills: Affiliate Marketing, Lead Generation, Relationship Management, Campaign Planning, Performance Tracking
Chennai, Tamil Nadu, India · On-site
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments an…
Skills: Sales Strategy, Team Management, Business Development, Merchant Onboarding, Customer Relationship Management
Chennai, Tamil Nadu, India · On-site
Systems Engineer Our field sales professionals rely on technical support during the sales process – and our Systems Engineering team always steps up to the mark. We lead the development and implementation of sophisticate…
Skills: Pre-sales Technical Support, Customer Needs Analysis, Product Demonstrations, System Integration Planning, Relationship Management
Chennai, Tamil Nadu, India · On-site
Job Summary Emerson has an exciting role for you! We are looking for an Assistant Manager to work with our Emerson Actuation Technologies Global Project Pursuit Team. This role will lead Global Project Pursuit for the Ac…
Skills: Project Pursuit, Inside Sales, Pre-sales Quoting, Performance Management, KPI Setting
Chennai, Tamil Nadu, India · On-site
Position Summary: If you are a Sales Engineer – PRM EPC and Headquarter Engineering Support India professional Iooking for an opportunity to grow your career, this role offers the chance to combine deep technical experti…
Skills: Technical Sales, Application Engineering, Pressure Relief Principles, Pressure Regulation, P&ID Interpretation
Chennai, Tamil Nadu, India · Remote OK
Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wa…
Skills: SaaS Sales, Inbound Sales, Lead Qualification, Product Demonstrations, Objection Handling
Chennai, Tamil Nadu, India · On-site
Job Name : Premier Acquisition Manager JOB ROLE : · Acquisition of HNI's only. · Selling TPP and Generating Revenue. · Building CASA book size. · Conducts regular promotional and customer events to generate leads · Cross…
Skills: HNI Acquisition, TPP Sales, CASA Book Building, Lead Generation, Cross Selling
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Lead day-to-day customer support operations across multiple channels to improve CSAT and resolution metrics. Drive revenue growth by managing sales motions for trial conversions, upgrades, and add-on adoption.
Requires 5+ years of SaaS experience with at least 3 years in a managerial role overseeing contact centers or support operations. Must possess strong analytical skills using tools like SQL and BigQuery and be willing to work night shifts aligned with global markets.
We are looking for a Manager – Customer Support & Sales Operations who can lead both customer support and revenue-focused sales operations. This role is ideal for someone who can manage daily support performance, improve customer experience, coach teams, and drive revenue through trial conversions, upgrades, add-ons, and customer growth opportunities.
You will work closely with the Head – Customer Experience and Operations to drive execution, align on priorities, and ensure consistent delivery across support operations. You will be expected to understand processes quickly, take control of day-to-day operations, and build strong alignment with the leadership layer to ensure delivery standards are consistently met.
Manage day-to-day support operations across chat, email, calls, and other customer channels.
Ensure fast, accurate, and high-quality customer responses while improving CSAT, resolution time, response time, backlog, and QA scores.
Lead sales motions focused on converting free users, trial users, and existing customers into paid or higher-value customers.
Drive upgrades, add-on adoption, and revenue opportunities
Coach team members on customer communication, product knowledge, consultative selling, objection handling, and ownership.
Build and improve support playbooks, sales scripts, escalation flows, macros, help content, and internal processes.
Track team performance using support, sales, revenue, and customer experience metrics.
Identify recurring customer issues, product friction, churn risks, and revenue opportunities from customer conversations.
Work closely with Product and Marketing teams to improve the customer journey.
Train, mentor, and performance-manage team members.
Must Have
5+ years of experience in SaaS customer support, sales, customer success, or customer operations.
3+ years of experience managing contact centre or support operations at a managerial level (not at Lead/Team Lead level).
Experience managing support performance and sales/revenue outcomes.
Demonstrated ability to manage high-volume support environments with a strong focus on resolution and closure.
High ownership mindset with strong bias for action and delivery.
Strong exposure to data and reporting tools such as Excel, Google Sheets, SQL, BigQuery, Grafana, and similar analytics platforms.
Strong understanding of SaaS subscriptions, free trials, upgrades, churn, retention, and customer growth.
Ability to coach teams on both service quality and value-based selling.
Ability to quickly understand processes and ramp up with minimal handholding.
Experience leveraging AI/tools to improve efficiency, reporting, or workflows.
Strong communication skills with the ability to drive clarity and alignment.
Comfortable working with global SMB/Enterprise customers across markets such as the US, UK, Canada, and Australia.
Willingness to work night shifts aligned to global operations (starting ~7 – 9 PM IST).
Must be based in Chennai and available to work from the office once a week or more as required.
Private office room with the ambience to handle calls with no disturbance during work hours
Ready for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Good Internet speed (Above 200 MBPS download and upload) with the ability to be wired always (LAN).
Power backup.
Join us to bring businesses closer, empower collaboration and enable people to work Anywhere.
FULL Creative is a Portland-based product company with offices in India (Chennai), Canada (Toronto) and the United Kingdom (Edinburgh). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission, to create a world that empowers people to work Anywhere. FULL Creative brings together engineers, artists, analysts, product experts, account managers, sales executives, and marketers to build a future where “Work is what you do, not where you do it”. We are a community with big ideas and bigger dreams. We strive to disrupt the new normal with effortless solutions. Solutions that encourage collaboration, redefine learning or help businesses connect with customers better. If you're looking for an ecosystem that nurtures talent and creativity, you could be our architect of change. Our teams are housed in Chennai and oversee operations from the Ascendas IT Park in Taramani.
Offices: Ascendas IT park, Phase 1, 1st Floor, Pinnacle Building, International Tech Park, Taramani Road, Taramani,, Chennai, Tamil Nadu 600113, IN · 1033 SE Main St, Portland, OR 97214, US · 11 Rutland Square, Edinburgh, Scotland EH1 2DQ, GB
There are currently 252 open sales positions in Chennai, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kotak Mahindra Bank, Tata Capital, Abbott, A.P. Moller - Maersk, CSB Bank, among others. Browse the listings above to see every active employer.
Yes — 18 of the 252 open sales positions offer remote or hybrid work (6 remote, 12 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
