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Full-time
high school
Competitive Benefits, Career Advancement, Professional Development Programs
Posted 43d ago
~40 hrs/week
Responsibilities
Provide exemplary customer service by recommending appropriate deposit, loan, and banking products to build client relationships. Process day-to-day customer transactions and open new personal and business accounts in compliance with bank policies.
Requirements
Requires a high school diploma or equivalent, with preferred experience in cash handling and banking or retail sales. Must possess NMLS designation and the ability to comply with Bank Secrecy Act and USA PATRIOT Act regulations.
Full job description
Description
About ChoiceOne Bank
At ChoiceOne Bank, we offer more than banking jobs — we provide meaningful careers with opportunities to grow and thrive right here in Michigan. As the state’s premier community bank with over 125 years of history and 56 locations across West, Central, and Southeast Michigan, we are committed to creating a positive workplace built on respect, integrity, and teamwork. Our employees enjoy competitive benefits, career advancement, professional development programs, and the chance to make an impact in the communities where they live and work. Whether you’re starting your career or looking to take the next step, ChoiceOne Bank offers rewarding Michigan banking careers where you can build your skills, achieve work-life balance, and grow your future.
Universal Banker
Non-Exempt – Grade Level 3
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
General Summary
Provide exemplary customer service to our clients. Responsible for building relationships by recommending appropriate deposit, loan, and other banking products. When needed, will also process customer transactions to provide excellent customer service.
Reports To: Assistant Branch Manager, Branch Manager
Essential Duties and Responsibilities
Provide excellent customer service and effectively resolve customer challenges.
Understand and educate customers on consumer deposit and lending products.
Drive sales with a disciplined sales process and use current banking technology to drive both sales and service.
Obtain referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhere to all operational, security, risk and regulatory policies and procedures.
Demonstrate good judgement in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
Process customer day-to-day transactions as needed.
Opens new personal and business accounts in accordance with bank policies and regulatory requirements.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable.
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School Diploma or equivalent
Minimum of six (6) months cash handling experience preferred
One (1) year of customer service in banking, financial services or goal-drive retail sales preferred
Successful completion of ChoiceOne’s Retail Advancement Program (RAP)
Licenses & Designations
NMLS
Competencies
Communication – Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Analytical – Synthesize complex and diverse information; collect and research data; use intuition and experience to complement data.
Technical Skills – Assess strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
Quality – Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity – Meet productivity standards; complete work in a timely manner; strive to increase productivity; works quickly and accurately.
Dependability – Follows schedule consistently in a timely manner; limits absenteeism; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.
Flexibility – able to provide flexibility and adapt to changing schedules and/or work environments.
Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Provide superior service, quality advice, and show our utmost respect to everyone we meet.
Industry
Banking
Company size
501-1,000 employees
Founded
1898
Headquarters
Sparta, Mi
LinkedIn followers
2,144
Total funding
$35M
ChoiceOne has always taken the lead in providing innovative services and technology. The bank’s customers have come to rely on digital banking including mobile banking, mobile deposits, innovative payroll solutions, online loan applications, online account opening, and digital mobile savings tools.
ChoiceOne serves corporations, partnerships, and individuals located primarily in the Kent, Muskegon, Newaygo, Ottawa, Lapeer, St. Clair, Macomb, and Oakland counties in Michigan. It operates thirty-one full-service offices, a Wealth Management office, with loan offices in Port Huron, Macomb, Grand Rapids, Oakland, and Holland.
Offices: 109 E. Division, P.O. Box 186, Sparta, Mi 49345, US
MortgagesCommercial LendingConsumer Loansand Checking and Savings AccountsBankingCommunitiesFinancial Services
Based on 1191 listings with disclosed salaries, most sales jobs in Michigan pay between $50k–$161k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Michigan right now?
There are currently 6,595 open sales positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Michigan?
Companies currently hiring include AutoZone, Lowe's Companies, Inc., O'Reilly Auto Parts, Tractor Supply Company, Fifth Third Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Michigan?
Yes — 1072 of the 6595 open sales positions offer remote or hybrid work (529 remote, 543 hybrid).
How do I apply for Sales jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.