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Cashier / Teller (Front Line Associate) – Kotaraya, Malaysia Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Union as a …
Skills: Customer service, Cash handling, Money transfer transactions, Loss prevention, Problem-solving
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Cashier / Teller (Front Line Associate) – Kotaraya, Malaysia
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Full-time
high school
Annual Leave, Sick Leave, Maternity Leave, Paternity Leave, Global Recognition and Rewards Programs, Group Life Policy
Posted 5d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The associate is responsible for welcoming customers, guiding them through transactions, and ensuring all activities comply with company policies. They must also manage cash register operations, maintain accurate reports, and work collaboratively to meet performance targets.
Requirements
Candidates must have a minimum of an SPM qualification and 0-2 years of experience in customer service, preferably in retail or financial services. Proficiency in MS Office tools and the ability to work weekends are required.
Full job description
Cashier / Teller (Front Line Associate) – Kotaraya, Malaysia
Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Union as a Front-Line Associate.
Western Union powers your pursuit.
As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.
Branch Location: Kotaraya
Role Responsibilities
You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions.
Ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.
Cash handling and maintaining cash register operations including reports using MS Office tools.
Work collaboratively with a supportive team to meet operational and performance targets.
Role Requirements
0-2 yrs of customer service experience (preferably in financial services or retail)
Problem-solving skills.
Minimum Qualification required – SPM.
Open to Fresh Graduates.
Experience in cash management.
Good communication skills.
Fluency in English – additional languages are a strong advantage.
Experience in currency exchange is a plus.
Basic work experience with MS Office tools (MS Excel, Word, Outlook)
Can work according to the schedule and can work on weekends.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Malaysia specific benefits include:
Annual Leave, Sick leave and Maternity / Paternity leave
Global Recognition and Rewards Programs
Group Life Policy and Group Medical Policy
Referral Program
Employee Assistance Programs
Employee Wellness
Public holidays
This is a comprehensive list of the benefits and that the eligibility for some of these benefits will be subject to insurers or local policy rules.
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, solve problems together, and innovate.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-SK1
Estimated Job Posting End Date:
08-14-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that.
Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.
We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Offices: 7001 E Belleview, Denver, CO 80237, US · Bandra-Kurla Complex, Bandra (E), Fortune 2000 Building, Ground Floor, Unit No. G-101, Mumbai, Maharashtra 400051, IN · 10 Carrington Street, Wynyard Place - Level 11, Sydney, New South Wales 2000, AU · Montevideo 825, Buenos Aires, Ciudad de Buenos Aires C1019ABQ, AR · 5/6 Place de I'Iris La Defense cedex, Tour Manhattan - 19eme etage, Paris, Paris 92095, FR
Money Transfer ServicesBusiness Financial ServicesBill PaymentFinancial ServicesFinancial TechnologyDigital ApplicationsDigital Paymentsand Digital Money TransferService IndustryRisk Management
How many Retail jobs are open in Kuala Lumpur, Malaysia right now?
There are currently 351 open retail positions in Kuala Lumpur, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Kuala Lumpur, Malaysia?
Companies currently hiring include LUXASIA, Al-Futtaim, CIMB BANK BERHAD, Watsons Malaysia, H&M Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Kuala Lumpur, Malaysia?
Yes — 76 of the 351 open retail positions offer remote or hybrid work (3 remote, 73 hybrid).
How do I apply for Retail jobs in Kuala Lumpur, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.