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Manager, Solution Engineering (QE – API Automation Testing)
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Full-time
Short-term Incentives, Health Insurance, Accident Insurance, Life Insurance, Development Platforms, Employees Provident Fund
Posted 1d ago
~40 hrs/week
Responsibilities
Lead a quality engineering team to drive automation-first strategies and technical implementation across digital applications. Oversee the execution of functional, regression, and integration testing while managing quality metrics and CI/CD integration.
Requirements
Requires over 10 years of experience in automation testing and team leadership, preferably within the banking or payments domain. Must possess deep expertise in API and UI automation tools like Karate, Playwright, and Appium.
Full job description
Manager, Solution Engineering (QE – API Automation Testing) – Pune, India Are you excited by the opportunity of using your knowledge of testing to lead a team to success? Want to work on the front lines with a globally diverse FinTech company that is poised to revolutionize the industry. Come join our growing team and help shape our customer experience and company’s digital capabilities as Manager, Solution Engineering.
Western Union powers your pursuit.
As a Quality Engineering Manager, you will drive automation strategies, lead technical implementation, and guide quality engineering best practices across digital applications. You'll work closely with cross-functional teams to ensure an “automation-first” culture and contribute to Western Union’s digital modernization.
Role Responsibilities
Provide technical leadership, mentorship, and promote an automation-first approach across the QE lifecycle.
Conduct peer reviews, upskill engineers on automation patterns, and collaborate with product, engineering, and architecture teams on quality strategy.
Plan and execute functional, regression, integration, and system testing with a focus on negative, edge, and corner cases.
Perform root-cause analysis, production validation, and release readiness checks to ensure zero defect leakage.
Track quality metrics such as automation coverage and defect leakage, and present insights, risks, and dashboards to stakeholders.
Maintain test documentation, framework guidelines, and coding standards.
Drive and ensure utilization of automation for Tier 1 Strategic application of western Union.
Karate for API, integration, and service-level automation.
Playwright for web UI automation.
Appium for iOS and Android mobile automation.
Implement and ensure automation frameworks align with engineering standards, code quality, and best practices.
Integrate automation into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions)
Ensure quality gates and automated validations across stages of deployment.
Role Requirements
10+ years of experience in team leadership and automation testing, preferably within the Banking, Payments or Remittance domain.
Strong expertise in API automation tools such as Karate, Playwright, Rest Assured, and Appium with the ability to mentor QE engineers.
Deep knowledge of SDLC, STLC, agile methodologies, and strong debugging skills across UI, mobile, and API layers.
Basic understanding of API-driven enterprise architecture, customer-facing applications, and the financial services domain.
Familiarity with partner APIs, transaction lifecycle, and tools like Postman, Jira, and Confluence.
Proven ability to manage stakeholders, lead without authority, and influence technical decisions.
Strong analytical thinking and problem-solving capabilities, with ability to define structured processes and ensure adherence by team.
High attention to detail with strong documentation and communication skills.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and lifeinsurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interviewprocess or in an offer of employment.
Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
Cab Facility
Relocation Benefit
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, solve problems together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
06-18-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that.
Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.
We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Offices: 7001 E Belleview, Denver, CO 80237, US · Bandra-Kurla Complex, Bandra (E), Fortune 2000 Building, Ground Floor, Unit No. G-101, Mumbai, Maharashtra 400051, IN · 10 Carrington Street, Wynyard Place - Level 11, Sydney, New South Wales 2000, AU · Montevideo 825, Buenos Aires, Ciudad de Buenos Aires C1019ABQ, AR · 5/6 Place de I'Iris La Defense cedex, Tour Manhattan - 19eme etage, Paris, Paris 92095, FR
Money Transfer ServicesBusiness Financial ServicesBill PaymentFinancial ServicesFinancial TechnologyDigital ApplicationsDigital Paymentsand Digital Money TransferService IndustryRisk Management
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that.
Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.
We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Offices: 7001 E Belleview, Denver, CO 80237, US · Bandra-Kurla Complex, Bandra (E), Fortune 2000 Building, Ground Floor, Unit No. G-101, Mumbai, Maharashtra 400051, IN · 10 Carrington Street, Wynyard Place - Level 11, Sydney, New South Wales 2000, AU · Montevideo 825, Buenos Aires, Ciudad de Buenos Aires C1019ABQ, AR · 5/6 Place de I'Iris La Defense cedex, Tour Manhattan - 19eme etage, Paris, Paris 92095, FR
Money Transfer ServicesBusiness Financial ServicesBill PaymentFinancial ServicesFinancial TechnologyDigital ApplicationsDigital Paymentsand Digital Money TransferService IndustryRisk Management