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Skills: Transactional history analysis, Due diligence, AML compliance, Fraud detection, Customer service
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Full-time
bachelor degree
Paid sick leave, Vacation leave, HMO coverage with dependents, Short-term incentives, Health insurance, Accident insurance
Posted 1d ago
Apply by Aug 12
~40 hrs/week
Responsibilities
Perform transactional history analysis, due diligence, and AML compliance interviews to identify potential fraud or questionable activity. Ensure high-quality service and productivity while continuously enhancing knowledge of AML products and processes.
Requirements
Requires a bachelor's degree or equivalent and fluency in English with strong analytical and multitasking skills. Proficiency in Microsoft Office and the ability to work flexible shifts are essential for this role.
Full job description
Role Responsibilities
Are you ready to join an advanced team with a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? Are you ready to unleash your potential in a global business that is committed to making financial services accessible to people everywhere? Then it’s time to join Western Union as an Associate, AML Compliance. Key responsibilities included below:
Perform transactional history analysis, due diligence, and AML Compliance interviews to identify potential consumer fraud or questionable activity in an effort to protect customers and the company.
Ensure excellent customer service.
Deliver high quality and productivity results that meet the identified targets.
Learn continuously to enhance AML Compliance product and process knowledge.
Role Requirements
Fluency in English – outstanding verbal, written and listening skills.
Bachelor’s degree or equivalent.
Strong analytical skills, attention to detail, and independent decision making.
Proficiency in Microsoft Office (Excel, Word).
Ability to multitask and navigate through multiple systems at the same time.
Flexibility to work in various shifts, according to business needs.
Experience in customer service and/or AML Compliance would be an advantage.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Work Shift
HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three da
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Philippines specific benefits include:
Paid sick leave and vacation leave
HMO coverage with dependents from day 1 of employment, subject to insurer's review
Hybrid working arrangement
Other Details
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
08-21-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Related keywords
AML ComplianceAnti-Money LaunderingFraud PreventionFinancial ServicesDue DiligenceTransactional AnalysisCustomer ServiceMicrosoft OfficeExcelWordData AnalysisRisk ManagementRegulatory ComplianceFinancial CrimeHybrid Work
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that.
Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.
We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Offices: 7001 E Belleview, Denver, CO 80237, US · Bandra-Kurla Complex, Bandra (E), Fortune 2000 Building, Ground Floor, Unit No. G-101, Mumbai, Maharashtra 400051, IN · 10 Carrington Street, Wynyard Place - Level 11, Sydney, New South Wales 2000, AU · Montevideo 825, Buenos Aires, Ciudad de Buenos Aires C1019ABQ, AR · 5/6 Place de I'Iris La Defense cedex, Tour Manhattan - 19eme etage, Paris, Paris 92095, FR
Money Transfer ServicesBusiness Financial ServicesBill PaymentFinancial ServicesFinancial TechnologyDigital ApplicationsDigital Paymentsand Digital Money TransferService IndustryRisk Management
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that.
Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.
We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Offices: 7001 E Belleview, Denver, CO 80237, US · Bandra-Kurla Complex, Bandra (E), Fortune 2000 Building, Ground Floor, Unit No. G-101, Mumbai, Maharashtra 400051, IN · 10 Carrington Street, Wynyard Place - Level 11, Sydney, New South Wales 2000, AU · Montevideo 825, Buenos Aires, Ciudad de Buenos Aires C1019ABQ, AR · 5/6 Place de I'Iris La Defense cedex, Tour Manhattan - 19eme etage, Paris, Paris 92095, FR
Money Transfer ServicesBusiness Financial ServicesBill PaymentFinancial ServicesFinancial TechnologyDigital ApplicationsDigital Paymentsand Digital Money TransferService IndustryRisk Management