Kuching, Sarawak, Malaysia · On-site
Job Description Functional Responsibility Supervising the day-to-day activities of Sales Officers. Identify opportunities to strengthen customer relationships and encourage sales officers to up-sell every Airasia product…
Skills: Sales management, Team leadership, Customer service, Upselling, Reporting
Kuching, Sarawak, Malaysia · Hybrid
Job Description Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striv…
Skills: Sales growth, Business development, Dealer management, Relationship management, Retail execution
Kuching, Sarawak, Malaysia · On-site
GCB 7 Some careers open more doors than others. If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. Within International Wealth and Premier Banking (IW…
Skills: Sales, Wealth management, Relationship management, Financial products, Digital banking
Kuching, Sarawak, Malaysia · On-site
About The Role Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives What You Will Deliver Support superior in managing day-to-day operating expenditures agai…
Skills: Sales Management, Account Management, Territory Management, Merchandising, CRM
Kuching, Sarawak, Malaysia · On-site
Being a Brow Expert in the company, you will be trained and certified on the unique skillset of brows & facial waxing on top of having the best knowledge on make-up application techniques, tips & tricks as well as be exp…
Skills: Makeup application, Facial waxing, Retail sales, Customer service, Product demonstration
Kuching, Sarawak, Malaysia · On-site
Responsibilities: To check product display and price tag; clean and stock-up own category area; replenish product on shelf and freezer with proper arrangement; record return/damaged stocks and pack properly in own catego…
Skills: Customer service, Communication, Interpersonal skills, Retail equipment operation, Stock management
Kuching, Sarawak, Malaysia · On-site
Responsibilities: To secures premises and personnel by patrolling property; monitoring surveillance equipment, inspecting buildings, equipment and access points; permitting entry; to prevents losses and damage by reporti…
Skills: Surveillance monitoring, Patrolling, Access control, Security reporting, Logbook maintenance
Kuching, Sarawak, Malaysia · On-site
$5k/mo
Responsibilities: To assist in managing, planning and organizing the centralized purchasing activities of trade products for CCK Retail Group; forward-looking; to understand market behavior; to ensure inventory is manage…
Skills: Procurement Management, Supply Chain Management, Cold Chain Management, Data Analysis, Import Process
Kuching, Sarawak, Malaysia · On-site
Responsibilities: To manage and supervise the kiosks operations, ensure a hygienic and organized store, carry out store opening and closing processes and other ad hoc duties related to the position. SPM or Diploma with 2…
Skills: Kiosk Operations Management, Store Supervision, Hygiene Management, Store Opening and Closing, Independent Working
Kuching, Sarawak, Malaysia · On-site
Responsibilities: to check products display and price tag; stock products and keep shelves organized; to ensure the store is clean and well-presented; to provide customer service and support; and other ad-hoc duties rela…
Skills: Customer Service, Inventory Management, Communication, Interpersonal Skills, English Proficiency
Kuching, Sarawak, Malaysia · On-site
$4k/mo
Responsibilities: To oversee and manage operations of CCK Fresh Mart outlet; to ensure smooth performance and profitability; to lead the team to maintain outlet standards, control inventory and achieve sales targets, and…
Skills: Leadership, Decision-making, Communication, Problem-solving, Time Management
Kuching, Sarawak, Malaysia · On-site
$3k/mo
Responsibilities: To assist the Manager in daily outlet operations; to maintain customer relationships, outlet cleanliness, hygiene, support sales and operational performance, and other ad hoc duties related to the posit…
Skills: Customer Service, Communication, Inventory Management, Time Management, Retail Operations
Kuching, Sarawak, Malaysia · On-site
$2k/mo
Responsibilities: To drive sales conversion through WhatsApp and digital communication channels; build and manage customer relationships to support repeat business; execute digital sales campaigns and product promotions;…
Skills: Sales Conversion, Customer Relationship Management, Digital Communication, WhatsApp Marketing, Microsoft Excel
Kuching, Sarawak, Malaysia · On-site
About The Role Sell products/services to meet sales targets for the assigned business/territory and overall business objectives. What You Will Deliver Assist management in managing daily operational expenses in relation …
Skills: Sales, Negotiation, Communication, Product Portfolio Management, Merchandising
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The Team Lead is responsible for supervising daily sales activities, coaching team members, and ensuring the team meets monthly sales targets. They also manage outlet operations, maintain brand standards, and compile regular sales reports for management.
Candidates must be able to work on a shift rotation, including weekends and public holidays. The role requires strong leadership skills, the ability to drive sales revenue, and a commitment to providing high-quality customer service.
Job Description
Supervising the day-to-day activities of Sales Officers.
Identify opportunities to strengthen customer relationships and encourage sales officers to up-sell every Airasia product that can be added into the flight ticket such as insurance, meals, duty free, merchandise, baggage and seat assignment.
Responsible for achieving the Monthly team sales target and keeping the weekly target track.
Ensure the team maximises every sales opportunity to increase sales revenue on each booking.
Backup support and coach all team members on conducting sales activities at the counter such as selling air tickets, serving customers for managing bookings and other lines of businesses.
Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. Asking questions to understand customer requirements and close sales.
Listening to the customers' needs to generate repeat sales.
Gathering and documenting customer information, payment methods, purchases, and reactions
to products.
To compile daily, weekly and monthly Sales Officer sales reports for management.
Keep track and assist recruitment headcount attendance for assigned outlets.
Maintain outlet cleanliness at minimum requirement of service level.
Maintain and be the face of AirAsia to carry the brand in the assigned outlet.
Ensure adequate self-development and training is undertaken to fulfil accountabilities
Meeting sales Targets / KPIs
Provide quality and timely customer service by responding and attending directly to customer questions, feedback, and complaints professionally.
Follow required procedures and processes to Upsell AirAsia Business Partners / Affiliates products and services; example Hotels, AirAsia Assist (membership), PCR tests but not limited to these products.
Assist customers with learning how to use and where to find the Customer Experience team to identify and report system trends and abnormalities. Use a computer to accurately record customer interactions or support transactions.
Remain current in the Businesses by acquiring products and services information, latest details and industry related news which impacts support and sales.
Participate in training and development activities.
Other duties as assigned.
Follow working procedures and ensure SOPs compliances
Able to work on shift rotation including weekends & public holidays.
Find your dream career destination with us! 🔴
It all starts here. 25 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple: Make flying affordable for everyone. We made that dream happen. We started an airline in 2001. Today, we’ve evolved to become something much bigger. We’re now a world-class brand, a leading Asean airline, a digital travel and lifestyle platform; and we’re not stopping. If you’re passionate about connecting people and transforming lives, we want you onboard. When it comes to your career, your Allstar journey will be an adventure. Find your dream career destination with us.
Offices: AirAsia Berhad, RedQ, Jalan Pekeliling 5, KLIA2, Sepang, Selangor Darul Ehsan 64000, MY
There are currently 14 open retail positions in Kuching, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Central Coldstorage Kuching Sdn Bhd, DKSH, AirAsia, Electrolux Group, HSBC, among others. Browse the listings above to see every active employer.
Yes — 1 of the 14 open retail positions offer remote or hybrid work (0 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
