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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
The Sales Team Lead oversees daily store operations, including opening and closing procedures, stock management, and visual presentation. They are responsible for driving sales targets, educating team members on products, and ensuring the delivery of high-quality customer service.
Requirements
Candidates must have 2-3 years of retail experience, with a preference for those with previous leadership roles. Strong communication skills and the flexibility to work nights, weekends, and holidays are required.
Full job description
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
As a Sales Team Lead you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.
What You'll Do
Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What You'll Bring to the Table
2 – 3 years of total retail experience; with a preference for candidates with previous store leadership role
Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team result
Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
Desire to succeed in a high growth, fast-paced retail environment
Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.
At Crocs, Inc., we believe life’s too short for uncomfortable shoes. As the global force behind two iconic brands — Crocs and HEYDUDE — we’re redefining casual footwear for people everywhere. Whether it’s the unmistakable Classic Clog or the laid-back ease of a HEYDUDE slip-on, our products are designed to move with you, wherever life takes you.
We’re more than just shoes. We’re about comfort without compromise, style with personality, and making a positive impact while we’re at it. Our brands are for all seasons, all ages, and all walks of life — and our commitment to personalization and self-expression keeps us connected to our consumer, one pair at a time.
Offices: 13601 Via Varra, Broomfield, CO 80020, US · Planeetbaan 4, Hoofddorp, 2132 HZ, NL · 11 North Buona Vista Drive, The Metropolis Tower 2, #04-07, Singapore, 138589, SG · Zhangbei Road, Ailian Zhangbei Industrial, Longgang District, Guangdong, Shenzhen 518172, CN · 10391 Dog Leg Rd, Vandalia, Ohio 45377, US
How many Retail jobs are open in Shah Alam, Malaysia right now?
There are currently 24 open retail positions in Shah Alam, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Shah Alam, Malaysia?
Companies currently hiring include Carlsberg Group, DKSH, H&M Group, MVC Resources, Ninja Xpress, among others. Browse the listings above to see every active employer.
How do I apply for Retail jobs in Shah Alam, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.