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Customer Service & Support Jobs in Kuching, Malaysia (Now Hiring) — 20 open

WD logoWD

Professional 1, Information Technology

Kuching, Sarawak, Malaysia · On-site

Entry level$901M raised

Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made acce…

Skills: IT Infrastructure, System Administration, Networking, ITIL, Problem Solving

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

F&B Attendant

Kuching, Sarawak, Malaysia · On-site

Entry level

POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – wit…

Skills: Event Service, Guest Relations, Table Setting, Food and Beverage Service, Communication

Central Coldstorage Kuching Sdn Bhd logoCentral Coldstorage Kuching Sdn Bhd

OPERATIONS HEAD (OUTLET)

Kuching, Sarawak, Malaysia · On-site

$3k/mo

Mid level

Responsibilities: To assist the Manager in daily outlet operations; to maintain customer relationships, outlet cleanliness, hygiene, support sales and operational performance, and other ad hoc duties related to the posit…

Skills: Customer Service, Communication, Inventory Management, Time Management, Retail Operations

UOB logoUOB

MGR, Relationship Manager, Commercial Banking

Kuching, Sarawak, Malaysia · On-site

Mid level$3.7B raised

Company: 2201 United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia…

Skills: Relationship Management, Commercial Banking, Financial Needs Analysis, Portfolio Monitoring, Sales Target Achievement

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Sales Executive

Kuching, Sarawak, Malaysia · On-site

Mid level

POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…

Skills: Sales Techniques, Up-selling, Guest Relations, Reservation Management, Customer Service

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Sales Manager

Kuching, Sarawak, Malaysia · On-site

Mid level

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all da…

Skills: Sales Prospecting, Relationship Management, Market Analysis, Customer Service, Contract Negotiation

Central Coldstorage Kuching Sdn Bhd logoCentral Coldstorage Kuching Sdn Bhd

ONLINE SALES AND SUPPORT OFFICER

Kuching, Sarawak, Malaysia · On-site

$2k/mo

Entry level

Responsibilities: To drive sales conversion through WhatsApp and digital communication channels; build and manage customer relationships to support repeat business; execute digital sales campaigns and product promotions;…

Skills: Sales Conversion, Customer Relationship Management, Digital Communication, WhatsApp Marketing, Microsoft Excel

DKSH logoDKSH

Merchandiser

Kuching, Sarawak, Malaysia · On-site

Mid level

About The Role Sell products/services to meet sales targets for the assigned business/territory and overall business objectives. What You Will Deliver Assist management in managing daily operational expenses in relation …

Skills: Sales, Negotiation, Communication, Product Portfolio Management, Merchandising

Maxis logoMaxis

Mid-Market Account Manager, Sarawak (Enterprise Business)

Kuching, Sarawak, Malaysia · On-site

Mid level

Are you ready to get ahead in your career? We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and …

Skills: Account Management, Strategic Planning, Relationship Management, CRM, Sales Forecasting

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Housekeeping Supervisor (Room)

Kuching, Sarawak, Malaysia · On-site

Mid level

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…

Skills: Quality Inspection, Staff Supervision, Room Status Management, Interdepartmental Coordination, Employee Training

KPJ Selangor Specialist Hospital logoKPJ Selangor Specialist Hospital

CLINIC RECEPTIONIST, CONSULTANT CLINIC-3

Kuching, Sarawak, Malaysia · On-site

Entry level

Job Description To be responsible to manage patient’s appointment via telephone, letter or walk-in at the specific clinic reception area based on clinical urgency, availability of consultant and time most convenient for …

Skills: Appointment Scheduling, Patient Registration, Medical Record Management, Customer Service, Telephone Etiquette

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Technician

Kuching, Sarawak, Malaysia · On-site

Entry level

POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …

Skills: Preventive Maintenance, Plumbing, Electrical Repair, HVAC, Carpentry

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Pool Attendance

Kuching, Sarawak, Malaysia · On-site

Entry level

POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/…

Skills: Guest Services, CPR, First Aid, Cashiering, Facility Maintenance

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Banquet Manager

Kuching, Sarawak, Malaysia · On-site

Mid level

JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset…

Skills: Event Management, Food and Beverage Operations, Staff Scheduling, Inventory Management, Customer Service

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Technician

Kuching, Sarawak, Malaysia · On-site

Entry level

POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …

Skills: Preventive Maintenance, HVAC, Electrical Repair, Plumbing, Carpentry

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Housekeeping Attendant

Kuching, Sarawak, Malaysia · On-site

Entry level

POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…

Skills: Housekeeping, Cleaning, Public Area Maintenance, Guest Relations, Time Management

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Bellman Cum Driver

Kuching, Sarawak, Malaysia · On-site

Entry level

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…

Skills: Guest Relations, Customer Service, Luggage Handling, Driving, Communication Skills

CIMB BANK BERHAD logoCIMB BANK BERHAD

Personal Financial Consultant, Jalan TAR Kuching Branch MY

Kuching, Sarawak, Malaysia · On-site

Entry level

Actively market and sell all core consumer products, primarily to branch walk-in customers, execute a consultative selling process, which involves identifying and recommending CIMB products to meet customers� financial n…

Skills: Consultative Selling, Financial Planning, Customer Relationship Management, Product Marketing, Financial Needs Analysis

KPJ Selangor Specialist Hospital logoKPJ Selangor Specialist Hospital

CLINIC RECEPTIONIST, CONSULTANT CLINIC

Kuching, Sarawak, Malaysia · On-site

Entry level

Job Description To be responsible to manage patient’s appointment via telephone, letter or walk-in at the specific clinic reception area based on clinical urgency, availability of consultant and time most convenient for …

Skills: Appointment Scheduling, Patient Registration, Medical Record Management, Customer Service, Telephone Etiquette

RHB Banking Group logoRHB Banking Group

Personal Financial Consultant

Kuching, Sarawak, Malaysia · On-site

Mid level

Job Summary** As a Personal Financial Consultant at RHB Bank Berhad, you will be instrumental in helping clients achieve their financial goals through expert advice and tailored solutions. You will build lasting relation…

Skills: Financial Planning, Wealth Management, Client Relationship Management, Financial Needs Analysis, Investment Advisory

WD logo

Professional 1, Information Technology

WD

Kuching, Sarawak, Malaysia • On-site

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Entry level

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  • Full-time
  • bachelor degree
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Maintain and optimize IT infrastructure, including desktop, laptop, and printer support, while ensuring adherence to SLAs. Oversee IT security, patch management, and collaborate with global teams on network and server integration projects.

Requirements

Requires a Bachelor's degree in Information Technology, Computer Science, or a related field. Preferred candidates possess basic knowledge of system administration and an eagerness to learn in a global environment.

Full job description

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

The Professional 1, Information Technology role is a critical position responsible for maintaining and optimizing the organization's IT infrastructure and operations. The incumbent will be entrusted with the following key responsibilities:

  • Oversee and maintain mission-critical IT operations for desktop, laptop, printer, and user support systems at the designated site.
  • Ensure strict adherence to IT Service Level Agreements (SLAs) by providing expeditious incident resolution and service request fulfillment.
  • Implement and uphold IT Incident Management protocols, including timely escalation of critical issues when necessary.
  • Conduct comprehensive monitoring and reporting of IT service performance metrics to ensure optimal system functionality.
  • Administer IT Security solutions and Patch Management systems, guaranteeing stringent compliance with operational and security protocols.
  • Liaise with Global Network and Global Server teams to facilitate seamless integration of network and server infrastructure projects.
  • Contribute to the maintenance and enhancement of IT systems' reliability, security, and performance optimization.
  • Participate in the management and support of site-specific IT projects, including meticulous planning, execution, and progress tracking.
  • Engage in process improvement initiatives to elevate service delivery standards and operational efficiency.
  • Proactively identify opportunities to streamline processes, reduce systemic complexity, and enhance IT service delivery mechanisms.
  • Contribute to the ideation and implementation of innovative IT solutions designed to augment user experience and operational effectiveness.
  • Meticulously document and disseminate successful improvements for potential replication across multiple sites, fostering organizational learning and best practices.

Qualifications

Required:

  • Bachelor’s Degree in Information Technology, Computer Science, or related field

Preferred:

  • Basic knowledge of IT infrastructure, networking, and system administration
  • Eagerness to learn, innovate, and grow in a global IT environment

Skills:

  • Familiarity with IT service management concepts (e.g., ITIL) is a plus
  • Strong problem-solving, analytical, and communication skills.
  • knowledge in AI, Data Analytics, Machine Learning preffered. 

Additional Information

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].

  • Job Type (exemption status): Exempt position - Please see related compensation & benefits details below
  • Business Function: Information Technology
  • Work Location: Sarawak Kuching Office--LOCHGSTMYS1
  • Related keywords

    IT InfrastructureITILIncident ManagementPatch ManagementSystem AdministrationNetworkingAIData AnalyticsMachine LearningSLAIT SecurityEnterprise InfrastructureHyperscale Data CentersCloud Platforms

    About WD

    LinkedInVisit site
    Industry
    Computer Hardware Manufacturing
    Company size
    10,001+ employees
    Headquarters
    San Jose, CA
    LinkedIn followers
    851,113
    Total funding
    $901M

    For more than 55 years, WD has built the storage infrastructure that powers the world’s data. Now, as WD, we’re driving certainty for the AI-driven data economy—delivering the scale, reliability, and economics required to turn data into intelligence.

    Offices: 5601 Great Oaks Parkway, San Jose, CA 95138, US

    Big DataCloud StorageData Center StorageHDDHelium HDDBackup RecoveryData FederationVirtualizationPersonal StorageCloud Computing
    View all jobs at WD

    Frequently asked questions

    How many Customer Service & Support jobs are open in Kuching, Malaysia right now?

    There are currently 20 open customer service & support positions in Kuching, Malaysia listed on Clera. New openings are added daily as companies post roles.

    Which companies are hiring for Customer Service & Support roles in Kuching, Malaysia?

    Companies currently hiring include Marriott International Hotels, Inc., Central Coldstorage Kuching Sdn Bhd, KPJ Selangor Specialist Hospital, CIMB BANK BERHAD, DKSH, among others. Browse the listings above to see every active employer.

    How do I apply for Customer Service & Support jobs in Kuching, Malaysia?

    Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

    Customer Service & Support jobs in other cities

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    Other jobs in Kuching, Malaysia

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