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Full-time
Posted 17h ago
Apply by Sep 7
~40 hrs/week
Responsibilities
You will proactively engage with potential customers to evaluate their financial needs and recommend suitable mortgage products. Additionally, you will build relationships with referral partners and ensure a seamless mortgage application process while meeting sales targets.
Requirements
Candidates must have a proven track record in mortgage or financial sales and a strong understanding of the mortgage industry and regulatory environment. Excellent communication skills and a customer-centric mindset are essential for success in this role.
Full job description
What you'll be doing
Proactively identify and engage with potential customers to understand their financial needs and property goals
Evaluate customer financial profiles and recommend suitable mortgage products and solutions
Guide customers through the entire mortgage application and approval process
Achieve and exceed individual sales targets through effective lead generation and conversion
Build and maintain strong relationships with real estate agents, developers, and other referral partners
Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
Provide excellent customer service and ensure a smooth and seamless experience for clients
What we're looking for
Proven track record in mortgage/financial sales or a similar consultative sales role
Strong understanding of the mortgage industry, products, and regulatory environment
Excellent communication and interpersonal skills to engage effectively with customers
Ability to work independently and as part of a team to achieve sales targets
Customer-centric mindset and a genuine desire to help clients achieve their financial goals
Proficiency in Bahasa Malaysia and English, both written and spoken
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
Offices: Jalan Tun Razak, Kuala Lumpur, Kuala Lumpur 50400, MY
How many Customer Service & Support jobs are open in Ipoh, Malaysia right now?
There are currently 34 open customer service & support positions in Ipoh, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ipoh, Malaysia?
Companies currently hiring include KPJ Selangor Specialist Hospital, CIMB BANK BERHAD, HSBC, RHB Banking Group, Rentokil Initial, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ipoh, Malaysia?
Yes — 2 of the 34 open customer service & support positions offer remote or hybrid work (1 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Ipoh, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.