TP-Link is a global provider of reliable networking and CCTV products available in over 170 countries and serving billions of customers worldwide. TP-Link has been ranked by analyst firm IDC as the No. 1 provider of Wi-F…
Skills: Pre-sales Technical Support, Product Solution Design, Proof Of Concepts (POC), WAN Networking, LAN Networking
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Food and Beverage Manager - Fairfield by Marriott Kota Kinabalu
Kota Kinabalu, Sabah, Malaysia · On-site
Mid level
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Executive Housekeeper - Fairfield by Marriott Kota Kinabalu
Kota Kinabalu, Sabah, Malaysia · On-site
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Food & Beverage Attendant - Sheraton Kota Kinabalu
Kota Kinabalu, Sabah, Malaysia · On-site
Entry level
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Full-time
bachelor degree, professional certificate
Public Holidays, Additional Leave For Public Holidays On Saturdays, Free Parking, Birthday Voucher, Staff Purchase Discounts, Weekly Sport Sessions
Posted 5h ago
~40 hrs/week
Responsibilities
Handle pre-sales technical issues and design competitive product solutions based on customer business requirements. Deliver technical proposals, presentations, and proof of concepts to potential clients.
Requirements
Requires a bachelor's degree in IT, Computer Science, Telecommunications, or Engineering with at least 3 years of experience in business networking or technical support. Proficiency in WAN/LAN products, CCTV, and fluency in English, Bahasa Malaysia, and Mandarin are required.
Full job description
TP-Link is a global provider of reliable networking and CCTV products available in over 170 countries and serving billions of customers worldwide. TP-Link has been ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for consecutive 12 years. TP-Link is now growing to become the most competitive provider of networking products with aspirations to become the No.1 Wi-Fi 7 networking brand in the world and striving for a larger global market share, while further advancing in the world of Networking, IoT and CCTV to better serve our most valued customers with products that make their lives easier.
What You Will Do:
Deeply understand customers' business and technical requirements, handling customer pre-sales technical related issues.
Identify key customer requirements and coordinate with Account Manager to provide customers proper products.
Promote solutions to defined customers and deliver formal technical proposals and presentations.
Take charge of product solution design, and make sure the solution is competitive technically.
Plan and deliver product demonstrations to potential clients by showing how to solve their issues and meet their requirements through proof of concepts (POCs).
Complete other tasks issued by the company.
What We Look For:
Minimum 3 years in Business Network domain or technical support.
Bachelors degree in Telecommunication, IT, Computer Science, or Engineering.
Proficiency in WAN & LAN networking products (Switch, Wireless Access Point, Router), CCTV systems, GPON, Gateway, AP, and IP CCTV.
Having OCNA/TPNP or other networking certifications would be an added advantage.
Fluent in English, Bahasa Malaysia, and Mandarin for effective communication.
Capable of technical alignment, negotiation, and clarification with customers.
What We Offer:
All national and federal territory public holidays observed.
Additional leave for public holidays falling on Saturdays.
TP-Link is a global provider of reliable networking and CCTV products available in over 170 countries and serving billions of customers worldwide. TP-Link has been ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for consecutive 12 years. TP-Link is now growing to become the most competitive provider of networking products with aspirations to become the No.1 Wi-Fi 7 networking brand in the world and striving for a larger global market share, while further advancing in the world of Networking, IoT and CCTV to better serve our most valued customers with products that make their lives easier.
How many Customer Service & Support jobs are open in Kota Kinabalu, Malaysia right now?
There are currently 22 open customer service & support positions in Kota Kinabalu, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Kota Kinabalu, Malaysia?
Companies currently hiring include Marriott International Hotels, Inc., RHB Banking Group, AirAsia, Rentokil Initial, TP-Link Malaysia, among others. Browse the listings above to see every active employer.
How do I apply for Customer Service & Support jobs in Kota Kinabalu, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.