Customer Service Representative - Salvin Dental (40549)
Charlotte, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Charlotte, NC 28211Company Summary: At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we s…
Skills: Customer Service, Order Processing, ERP Systems, CRM Database, Problem Solving
Operating Preparation Line Build a Career That Matters with One of the World’s Most Respected Employers! - - - - - - - - - - - - Job Title: Extruder Roll -Up Operator Ready to Shape the Future of Innovation? Michelin is …
Charlotte, North Carolina, United States · On-site
$80k–$119k/yr
Mid level
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: NoDescription At Northrop Grumman, our employees have incredible opportunities to work on revolution…
Skills: Project Planning, Budgeting, Contract Management, Building Systems, Mechanical Engineering
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Salisbury, North Carolina, United States · On-site
$30/hr–$40/hr
Senior
Overview Our Technicians are part of the heartbeat of our company keeping families camping and creating lifelong memories. Our growing service team plays a vital role in the experience we provide to our customers and mai…
Littleton, North Carolina, United States · On-site
Mid level
Job Band: Job Band 17 (JB17) Hiring Manager: Autumn Martinez Lead Recruiter: May Vang State: Country: United States Our ability to grow, develop new capabilities and serve even more patients around the world depends on a…
High Point, North Carolina, United States · On-site
Mid level
Team Lead Environmental Air Systems is a leading innovator in the modular mechanical manufacturing industry. We specialize in creating high-quality mechanical systems for various construction and industrial projects. Our…
Company Summary: Plastic Ingenuity is committed to providing innovative, high-quality packaging for the food, healthcare, and consumer goods industries. At the company's heart are five core values that define who we are …
Huntersville, North Carolina, United States · On-site
Mid level
Focused on the electrical and network infrastructure markets, NSI continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective t…
Skills: Warehouse operations, Order packing, WMS systems, Shipping software, Electric pallet jacks
Greensboro, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Greensboro - Greensboro, NC 27409About Camco Manufacturing: Camco Manufacturing, founded in 1966, has evolved from a humble beginning with one employee and a single product to become a powerhouse…
Greensboro, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Greensboro - Greensboro, NC 27409About Camco Manufacturing: Camco Manufacturing, founded in 1966, has evolved from a humble beginning with one employee and a single product to become a powerhouse…
Wilmington, North Carolina, United States · On-site
$20/hr–$24/hr
Entry level
MULTIVAC Group is hiring a Warehouse Associate (Entry-Level) in Wilmington. Full-time or part-time. Pay: $20–$24/hour. Organized workflow, clear duties, and a dependable team. Responsibilities Unload and receive shipment…
Skills: Unloading Shipments, Order Picking, Packing, Inventory Tracking, Scanning
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues …
Skills: Drug Formulation, Raw Material Weighing, Cleanroom Operations, Filter Integrity Testing, cGMP
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! BASIC PURPOSE Operate an industrial forklift to perform material handling assignments…
Washington, North Carolina, United States · On-site
Mid level
Job Summary The Purchasing Coordinator assists the Purchasing Team with administration related to the purchasing process. This involves coordinating activities between internal and external customers as well as Vendors b…
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: EHS Program Development, Regulatory Compliance, Incident Investigation, Root Cause Analysis, Environmental Permitting
Rowan County, North Carolina, United States · On-site
Entry level
Work Location Type: Salisbury, North Carolina Onsite Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has forme…
Brunswick County, North Carolina, United States · On-site
$16/hr–$17/hr
Entry level
Requisition ID: 261269 Locations: Leland Pay Range: $16.16 - $17.40 Hourly, depending on experience Schedule: Mon-Sat; 4:30pm- Completion WORK 20-30 HRS A WEEK! Click here to experience a Day in the Life of our Teammates…
Skills: Order Fulfillment, Pallet Building, Powered Industrial Truck Operation, Pallet Jack Operation, Inventory Accuracy
Customer Service Representative - Salvin Dental (40549)
Provide high-quality customer support via phone, email, and fax, including order processing and problem resolution. Maintain accurate customer records in ERP and CRM systems while coordinating product returns and repairs.
Requirements
Requires two years of customer service experience in a call center or manufacturing environment. Proficiency in MS Office and the ability to handle high-volume phone calls in a sedentary office setting are essential.
At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral Health™
We embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you’re looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do.
Position Overview
The primary focus of the Customer Service Representative is to provide quality service to our customers. The CSR will effectively communicate with a diverse customer base via phone, email, and fax to respond to inquiries, place orders, problem solve, obtain information, set-up repairs/returns, and communicate product information; as well as perform related duties as required.
You’ll like this role if
You’ll like this role if you enjoy staying busy, solving problems, and making someone’s day easier. You’re someone who can juggle calls, emails, and tasks while keeping a positive attitude and strong attention to detail. If you like learning products, working with a team, and seeing your work directly impact customers, this is a great fit.
Why You’ll Love Working Here
Medium sized company – not too big, not too small – just enough to get things done and see your impact. Did we say benefits? Full medical, dental, vision, 401k, parental leave, paid holidays, paid time off, short & long term disability insurance, employee assistance program, and more! Your work matters – you’ll play a key role in supporting customers and keeping operations running smoothly.
Who you’ll work with
You’ll report to the Customer Service Manager and work closely with a collaborative team of Customer Service Representatives, as well as cross-functional partners in Operations, Sales, and other internal teams.
What You’ll Do
Provide superior customer service through effectively responding to all inbound customer calls, email, and faxes. Support customers through providing solutions including
Accurate order processing and pricing functions in the ERP system Changes to accounts Order inquiries such as tracking information and product ETAs Product advice/knowledge Coordinate product return/repair support including logging product and service complaints in a timely and professional manner Communication of product availability information
Provide outbound communication as necessary to resolve or follow-up on issues. Utilize all available tools, including ERP system and CRM database, to accurately carry-out day-to-day tasks and responsibilities. Accurately obtain custom shipment or expedited freight requests from customers, notate and set-up orders as appropriate in ERP system, and coordinate successful completion of the shipment with the Operations team. Accurately create and maintain customer records in ERP and CRM systems, including order preferences, product specific feedback, address information, billing information, and contact preferences. Responsible for achieving all goals and metrics as assigned.
Related Duties
Customer Service Administrative duties, including web, fax, mail, or Fulfillment Center order entry, and creation and/or analysis of basic system-based reports. Participation in special projects as assigned. Run reports as needed. Assists/backs-up peers.
QualificationsWhat You’ll Bring
Two years’ customer service experience in either a call center environment featuring a moderate to high volume of inbound and outbound calls or a manufacturing environment Experience with an order management system, including a CRM is preferred. Or an equivalent combination of training and experience. Have the ability to learn products, processes, services and customers. Basic to intermediate knowledge of MS Office, including Excel, Word, and Outlook. Communicate effectively and professionally, both verbally and in writing. Ability to answer incoming phone calls for the majority of each day. Ability and desire to multi-task and quickly reset priorities as dictated by workflow. Excellent organization skills. Ability to continuously be accurate and precise throughout an entire workday. Excellent interpersonal skills. Maintenance of a positive and enthusiastic attitude throughout each workday. Ability to quickly and thoroughly respond to customer inquiries. The ability to use a telephone and personal computer, while seated for the majority of an 8-hour shift, is required.
Physical Requirements/Working Locations
Office Environment
This position is based in an office environment and is primarily sedentary in nature. It requires regular use of standard office equipment, including computers, phones, photocopiers, scanners, filing cabinets, and fax machines. Some roles may involve wearing a headset and sustained computer use for 8 or more hours per day. Employees may be required to sit, stand, or walk for extended periods, and occasional bending, lifting, or carrying items up to 50 pounds may be necessary.
Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.
Related keywords
ERPCRMCustomer Service RepresentativeOrder ManagementDental IndustryInbound CallsOutbound CommunicationFreight RequestsFulfillment CenterData AccuracyManufacturing EnvironmentCall Center
Since 1900, our philosophy has been to create, innovate, and support the dental industry with exceptional products. Today, we’re proud to be one of the world’s largest manufacturers of disposable prophy angles and preventive dental products.
Offices: 13729 Shoreline Ct. E., Earth City, MO 63045, US
How much do Manufacturing jobs in North Carolina pay?
Based on 1482 listings with disclosed salaries, most manufacturing jobs in North Carolina pay between $69k–$166k per year. Individual offers vary with seniority, company size, and specialization.
How many Manufacturing jobs are open in North Carolina right now?
There are currently 8,467 open manufacturing positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in North Carolina?
Companies currently hiring include Corning Incorporated, Eaton, Butterball, ABB, Carrier, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in North Carolina?
Yes — 734 of the 8467 open manufacturing positions offer remote or hybrid work (187 remote, 547 hybrid).
How do I apply for Manufacturing jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.