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Jobs at TerumoBCT (Now Hiring) — 12 open

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IT Technical Implementation Engineer EMEA

Brussels, Brussels-Capital, Belgium · Hybrid

Senior

Job Band: Job Band 9 (JB9) Hiring Manager: Maarten Raemdonck Lead Recruiter: Paulina Piotrowska Country: Belgium Our ability to grow, develop new capabilities and serve even more patients around the world depends on asso…

Skills: IT Implementation, SQL, TCP/IP, Network Routing, NAT

TerumoBCT logoTerumoBCT

Associate Marketing Manager

Ciudad de México, Mexico · On-site

Mid level

Requisition ID: 35174 At Terumo Blood and Cell Technologies, our 8,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world. We make medical device…

Skills: Marketing Planning, Strategic Thinking, Commercial Execution, Cross-functional Leadership, Go-to-market Planning

TerumoBCT logoTerumoBCT

Engineer 3 - Design Quality

Cartago, Costa Rica · On-site

Senior

JOB SUMMARY Drive the quality engineering excellence for groundbreaking medical device development programs. As a Sr Design Quality Engineer, you will drive engineering excellence from concept through commercialization, …

Skills: Design Controls, Risk Management, ISO 13485, ISO 14971, Failure Mode Analysis

TerumoBCT logoTerumoBCT

Sr Manufacturing Manager - Plastics

Denver, Colorado, United States · On-site

$149k–$186k/yr

Senior+

Requisition ID: 35163 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, …

Skills: Injection Molding, Medical Tubing Extrusion, Lean Manufacturing, Six Sigma, OEE Optimization

TerumoBCT logoTerumoBCT

Commercial Finance Analyst

Denver, Colorado, United States · On-site

$73k–$91k/yr

Mid level

Requisition ID: 35167 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, …

Skills: Financial Analysis, Forecasting, Budgeting, Microsoft Excel, SAP

TerumoBCT logoTerumoBCT

Category Manager - Filtration and Sterilization

Denver, Colorado, United States · Remote OK

$125k–$157k/yr

Senior

Requisition ID: 35156 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, …

Skills: Supplier Relationship Management, Contract Negotiation, Category Strategy, Stakeholder Management, Analytical Skills

TerumoBCT logoTerumoBCT

Manufacturing Maintenance Technician I

Littleton, Colorado, United States · On-site

$19/hr–$24/hr

Entry level

Requisition ID: 35151 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, …

Skills: Mechanical Troubleshooting, Electrical Troubleshooting, Pneumatic Systems, Hydraulic Systems, Preventative Maintenance

TerumoBCT logoTerumoBCT

Global Supplier Quality Engineer II

Cartago, Costa Rica · On-site

Mid level

JOB SUMMARY Terumo BCT is currently seeking qualified candidates for the position of Supplier Quality Engineer II, which is responsible for working with Suppliers to improve process reliability, repeatability, controls a…

Skills: Supplier Quality Management, Process Validation, CAPA Investigations, Supplier Auditing, Project Management

TerumoBCT logoTerumoBCT

Manufacturing Trainer

Littleton, North Carolina, United States · On-site

Mid level

Requisition ID: 35058 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, …

Skills: Manufacturing Training, Automated Equipment Operation, HMI Interaction, Quality Control Testing, Regulatory Compliance

TerumoBCT logoTerumoBCT

Manufacturing Maintenance Technician II

Denver, Colorado, United States · On-site

$24/hr–$30/hr

Mid level

Requisition ID: 35104 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, …

Skills: Preventive Maintenance, Corrective Maintenance, Mechanical Troubleshooting, Electrical Troubleshooting, Pneumatic Systems

TerumoBCT logoTerumoBCT

Director, Regulatory Affairs - Compliance Systems and Labeling

Denver, Colorado, United States · Hybrid

$197k–$246k/yr

Senior+

Requisition ID: 34506 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, …

Skills: Regulatory Strategy, Global Labeling, Compliance Management, Medical Device Regulations, Pharmaceutical Submissions

TerumoBCT logoTerumoBCT

ETO Sterilization Production Equipment Technician

Denver, Colorado, United States · On-site

$34/hr–$42/hr

Entry level

Requisition ID: 34815 At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, …

Skills: Industrial Maintenance, Sterilization Processes, Mechanical Troubleshooting, Electrical Troubleshooting, Pneumatic Systems

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IT Technical Implementation Engineer EMEA

TerumoBCT

Brussels, Brussels-Capital, Belgium • Hybrid

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Senior

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  • Full-time
  • bachelor degree
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

Integrate blood-processing equipment into customer IT environments through installation, configuration, and remote or on-site support. Provide technical guidance to customers and internal teams while collaborating with sales and global cross-functional teams.

Requirements

Requires a Bachelor's degree in Computer Science and at least 5 years of experience in IT implementations and hardware/software diagnostics. Proficiency in SQL, networking protocols, and fluency in English plus another European language are essential.

Full job description

Job Band:  Job Band 9 (JB9) 
Hiring Manager:  Maarten Raemdonck 
Lead Recruiter:  Paulina Piotrowska 
Country:  Belgium 

 

Our ability to grow, develop new capabilities and serve even more patients around the world depends on associates like you, who are passionate about our mission. Thank you for considering this new opportunity to further unlock your potential.

JOB SUMMARY

Apply in-depth knowledge of Software/IT systems and networks to integrate Terumo BCT blood-processing equipment into customers' IT environments.

  • Become certified to install, implement and support Terumo BCT Software products remotely or at customer sites
  • Perform installations/implementations of Software Solutions remotely or at customer sites, interacting with customers' technical staff as necessary
  • Provide Support for our Software Solutions to our existing customers
  • Provide Software related Sales support to the commercial organization
  • Actively participate in Global Cross Functional teams

ESSENTIAL DUTIES AND RESPONSIBILITIES

Product Implementations and Customer Support

  • Assist in defining the implementation and support processes and tactics for Terumo BCT Software Solutions in EMEA.
  • Provide remote or on-site guidance to EMEA customers and their IT support persons with regards to the installation, full configuration and support of Servers, PC’s, and peripheral devices that interact with Terumo BCT products, per specifications.
  • Respond to support requests from EMEA customers to resolve problems with product installation or usage.
  • Document each installation (i.e., create and maintain the "as built" records) and provide installation reports
  • Maintain proficiency as products and customer-support policies mature
  • Define and conduct training for Terumo BCT and Distributor Technical Service Engineers (EMEA) on basic installation and troubleshooting activities of Terumo BCT Software products.
  • Support and coach the trained Terumo BCT and Distributor Technical Service Engineers (EMEA) for basic installation and troubleshooting activities.
  • Work cross-functionally within EMEA on a Global level to gain & maintain customer satisfaction.
  • Keep track of complete inventory of equipment used in installations and validations.
  • Collaborate with field-service technicians to continually improve the experience of the customer and the efficiency and quality of field activities
  • Collaborate with Sales teams across EMEA to provide Sales Support regarding the offered Software Solutions
  • Perform any other additional duties or projects as assigned.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor level education in the area of Computer Science (or equivalent thereof) .

Experience

  • At least 5 years proven track record  in IT implementations, or in a professional IT environment, including implementing hardware and software solutions and diagnosing /resolving problems
  • Favor will be given to candidates with experience in:
    • A medical device or related industry
    • Integrating special-purpose electronic devices into general-purpose, business networks
    • Supporting international customers who are external to one's own organization
    • Conducting training of other qualified individuals

Skills

  • In line with Terumo BCT's Core Values (Respect, Integrity, Care, Quality, Creativity)
  • Proficiency in functional/technical IT skills: Good knowledge of installation and troubleshooting of IT HW & SW
  • Good knowledge of database concepts (SQL) and assist with database deployments. Also needs to be proficient with the use of SQL*plus/SQL queries
  • Good knowledge of wired and wireless networks: TCP/IP connectivity, Routing, Network Address Translation (NAT),  HTTP/HTTPS, Security Protocols, …
  • Good presentation & training skills
  • Technical learning
  • Problem solving/solution provider
  • Excellent written & oral English language skills and at least one other European language
  • Strong overall communication skills/ interpersonal savvy
  • Strong organizational, planning & priority setting skills
  • Customer focus
  • Business acumen/ commercial flair
  • Cross- cultural agility & sensitivity

 

ADDITIONAL INFORMATION

  • Based: Brussels office – EMEA (Hybrid Work from Home possibilities)
  • Reporting to : Software Support Manager- EMEA.
  • Must be willing and able to travel (up to 30%) throughout Eastern and Western Europe, Middle East, and Northern & Southern Africa. Occasional travel to the US is also possible for training purposes.

Related keywords

IT ImplementationSoftware IntegrationSQLSQL*plusTCP/IPRoutingNATHTTPHTTPSSecurity ProtocolsMedical Device IndustryEMEATechnical SupportHardware InstallationNetwork AdministrationDatabase Deployment

About TerumoBCT

LinkedInVisit site
Company size
51-200 employees
Headquarters
Lakewood, CO
LinkedIn followers
350

Offices: 10811 W Collins Ave, Lakewood, CO 80215, US · Ikaroslaan 41,, Zaventem (Brucargo), Vlaams Brabant 1930, BE

View all jobs at TerumoBCT

About TerumoBCT

LinkedInVisit site
Company size
51-200 employees
Headquarters
Lakewood, CO
LinkedIn followers
350

Offices: 10811 W Collins Ave, Lakewood, CO 80215, US · Ikaroslaan 41,, Zaventem (Brucargo), Vlaams Brabant 1930, BE

View all jobs at TerumoBCT
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