Scottsdale, Arizona, United States · Hybrid
$75k–$90k/yr
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 r…
Skills: Team Leadership, Client Support Management, Performance Coaching, Quality Assurance, Salesforce
Scottsdale, Arizona, United States · On-site
About CDM Media CDM Media operates at the intersection of global enterprise transformation and the technology leaders driving it. We partner with the world’s most recognized technology brands — including AWS, IBM, Google…
Skills: Enterprise Sales, Strategic Account Engagement, Executive Outreach, Pipeline Generation, Account Planning
Scottsdale, Arizona, United States · On-site
CDM Media operates at the intersection of global enterprise transformation and the technology leaders driving it. We partner with the world’s most recognized technology brands — including AWS, IBM, Google, Dell, Microsof…
Skills: Sales, Prospecting, Communication Skills, Presentation Skills, Account Management
Scottsdale, Arizona, United States · On-site
Description Title: Implementation Coordinator Employment Type: Full-Time in Office in Scottsdale, Arizona Benefits: Medical, Dental, Vision, Life, LTD/STD, Paid Time Off, 401K About us: MyCarrier provides SaaS (software …
Skills: Project Coordination, Software Implementation, System Configuration, Troubleshooting, Project Management
Scottsdale, Arizona, United States · On-site
$57k–$62k/yr
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in t…
Skills: Client Relationship Management, Project Management, Customer Service, Conflict Resolution, Ticketing Systems
Scottsdale, Arizona, United States · On-site
Urologist Opportunity Arizona Urology Specialists Scottsdale, AZ Job Details: Occupation: Physician Specialty: Urology Clinic Location: Scottsdale, AZ Employment: Full-Time Opportunity: Private Practice, Outpatient/Inpat…
Skills: Urologic Care, Patient-Centered Care, Clinical Research, Outpatient Care, Inpatient Care
Scottsdale, Arizona, United States · On-site
Company Description UFG, Inc. Franchise Business Advisor-Graze Craze Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're off…
Skills: Strategic Support, P&L Analysis, Operational Fundamentals, Franchise Management, Store Launch Execution
Scottsdale, Arizona, United States · Hybrid
$180k–$240k/yr
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of …
Skills: Product Strategy, Roadmap Development, Jira, Jira Product Discovery, Atlassian Ecosystem
Scottsdale, Arizona, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Client Prospecting, Client Relationship Building, Credit Risk Analysis, Customer Engagement, Financial Analysis
Scottsdale, Arizona, United States · On-site
At AIG, we are reimagining the way we help customers to manage risk. Join us as an Executive Assistant to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member o…
Skills: Executive Support, Office Management, Facilities Coordination, Calendar Management, Travel Coordination
Scottsdale, Arizona, United States · On-site
Overview Outpatient MAT Opioid Treatment Program (OTP) Seeking: Clinical Supervisor LACT, LAAC, LIAC, LPC, LAC, LCSW, LMSW, LMFT Full Time Hours: Monday- Friday 5:00 AM - 1:30 PM Our Benefits: Semi-Annual Bonus Program M…
Skills: Clinical Supervision, Case Management, Crisis Intervention, Staff Training, Regulatory Compliance
Scottsdale, Arizona, United States · On-site
$60k–$65k/yr
Position Title: Sous Chef Salary: $60000 - $65000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of …
Skills: Culinary Management, Menu Planning, Inventory Management, Food Preparation, Cost Control
Scottsdale, Arizona, United States · Hybrid
Primary City/State: HonorHealth - 8125 N Hayden Rd Scottsdale, AZ 85258 Category: Accounting, Tax and Treasury Shift: Day Department: Treasury & Investments Ideal candidates for this role will have experience with 990 ta…
Skills: Tax Compliance, Form 990 Preparation, Tax Strategy, ASC 740 Analysis, Tax-Exempt Bond Offerings
Scottsdale, Arizona, United States · On-site
$70k–$78k/yr
Position Title: Chef Manager Salary: $70000 - $78000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees …
Skills: Culinary Management, P&L Accountability, Menu Development, Cost Controls, Purchasing
Scottsdale, Arizona, United States · Hybrid
$150k–$166k/yr
Basic Qualifications Bachelor's degree in Electrical Engineering, or a related Science, Engineering or Mathematics field, plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of …
Skills: Hardware Electrical Design, Leadership, Cost Account Management, CAD Tools, Mixed Signal Circuit Analysis
Scottsdale, Arizona, United States · On-site
Respiratory Therapy Supervisor Career Opportunity Join Encompass Health's Respiratory Care Family: A Career of Impact Are you in search of a career that resonates with your heart and community? Encompass Health welcomes …
Skills: Patient Assessment, Care Planning, Respiratory Therapy, Medical Gas Administration, Breathing Therapy
Scottsdale, Arizona, United States · On-site
Pay starts at $18.05 per hour with benefits available. Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 3:45pm-10:15pm. As a Retail Lead Associate…
Skills: Customer Engagement, Inventory Management, Peer Feedback, Process Improvement, Leadership
Scottsdale, Arizona, United States · On-site
Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? Clearwater Pinnacle Peak is a premier luxury senior living community in Scottsdale, …
Skills: Culinary Management, Menu Planning, Budget Management, Staff Supervision, Food Safety Compliance
Scottsdale, Arizona, United States · On-site
$80k–$95k/yr
Job Overview: PRIMARY JOB RESPONSIBILITIES: · Subcontractor Pre-Qualification Identify and screen potential subcontractors based on project scope, risk requirements, safety record, financial stability, and past performan…
Skills: Subcontractor Pre-Qualification, RFP Development, Bid Leveling, Risk Assessment, Contract Negotiation
Scottsdale, Arizona, United States · On-site
$115k–$130k/yr
Benefits: Collaborative Culture Simple IRA Plan Company parties Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Bon…
Skills: Architectural Design, Revit, Project Management, Mentorship, Client Relationship Management
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Lead and develop a high-performing client support team through consistent coaching, QA reviews, and performance tracking. Own end-to-end service metrics, manage escalations, and integrate AI tools to streamline support workflows.
Requires at least 2 years of experience managing a product or client support team and 5+ years of direct client support experience. Candidates should have a track record in high-growth startup environments and strong analytical problem-solving skills.
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
Our Client Support team is the front line of the Luxury Presence experience. Every interaction is a chance to turn a question into confidence and a problem into loyalty. As we scale, we are raising the bar on what support means here: not just resolving tickets quickly, but enabling clients to get more out of the platform with every conversation.
We are looking for a Client Support Manager to lead a team of Client Support Representatives and own the quality of that experience end-to-end. You will run the coaching cadence, drive the metrics, own escalations, and shape how the team operates as it grows. This is a builder's role for someone who wants real ownership of a team's outcomes and the systems behind them, not a seat on the sidelines.
The leaders who thrive here are proactive, AI-forward, and direct. You believe clarity is kindness, you develop the people around you, and you hold a high bar without losing your sense of humor.
Run a consistent coaching cadence: structured weekly 1:1s where reps come prepared with their own agenda and a self-assessment, plus one to two hours of side-by-side coaching every week.
Deliver feedback in the moment, not just at review cycles.
Run consistent QA case reviews and coach to performance candidly.
Build individualized development plans and clear career maps so every rep knows what growth looks like and how to get there.
Own new hire ramp post-training to independent productivity.
Hold the line on CSAT, first-time resolution, time to resolve, SLA, and utilization, and drive them proactively rather than reacting once they slip.
Develop your team into confident upsellers. Coach reps on spotting and positioning the right opportunities, grow that skill through hands-on practice, and keep each person accountable to their handoffs and revenue contribution with weekly check-ins.
Use Salesforce and reporting tools to audit performance, surface trends, and make decisions from data rather than anecdote.
Define and model what “excellence” looks like across chat, voice, and email interactions.
Treat client impact as the north star. Go beyond closing the ticket and look for the moment that earns a client's loyalty.
Own escalations directly. Step in before it escalates; engage with clients meaningfully; triage cross-functional situations with clear communication, accountability, and follow-through until resolution.
Build strong cross-functional partnerships with Onboarding, Client Success, Sales, Product, and Engineering to drive customer advocacy across the company.
Be AI-forward in your own practice and make AI fluency a team capability, not a personal hobby.
Streamline and automate the workflows that slow your team or your clients down.
Translate new tools into repeatable team frameworks, and model the behavior you expect from the team.
Lead from the front. You are present with your team and close to the work, and you set the standard by modeling it rather than describing it.
Be direct and specific. You believe clarity is kindness, so your team always knows where they stand and what great looks like.
Own it. You take responsibility for your team's results and decisions, including the ones you would have called differently, and you never sweep a problem under the rug.
Keep your ego out of it. You give credit to your team, take the heat yourself, and care more about the team winning than about being right.
Hold a high bar without taking yourself too seriously. People do their best work for you because you pair real standards with genuine warmth.
2+ years managing a product or client support team (real estate or SaaS experience is a plus).
5+ years of direct client support experience.
A track record of leading support operations in a startup or high-growth environment.
A proven people developer who genuinely enjoys growing and upskilling the people around you.
An analytical and methodical problem solver with strong organizational skills and the ability to turn data into action.
Join us in shaping the future of real estate
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date.
More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner.
Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Do it all with Luxury Presence. Build your brand, expand your network, & close more deals.
Luxury Presence is the growth platform for real estate's top performers. The Presence Platform helps agents, teams, and brokerages attract more clients, turn their database into deals, and create lifelong client relationships, all powered by Presence® AI. The product suite spans Real Estate Websites, SEO & GEO, Paid Ads Management, Social Media Management, AI CRM, AI Lead Nurture, Listing Alerts & Homeowner Reports, Collaborative Search, CMAs, and the Branded Mobile App. Over 30% of the WSJ RealTrends Top 100 agents and teams run their business on the Presence Platform. Luxury Presence clients close 3x more transaction volume per agent than their peers and grow 6x faster in the same markets. Luxury Presence has raised $89M from notable investors including Bessemer Venture Partners, Switch Ventures, NextEquity, Toba Capital, Zillow Co-Founder Spencer Rascoff, real estate coach Tom Ferry, NBA Champion Dirk Nowitzki, and NFL Pro Larry Fitzgerald. The company has offices in Austin, Phoenix, Denver, and New York City.
Offices: 3232 E Cesar Chavez St, Ste 1-300, Austin, Texas 78702, US
There are currently 969 open management & leadership positions in Scottsdale, AZ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Axon, HonorHealth, WillScot, onsemi, Domino's, among others. Browse the listings above to see every active employer.
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