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$72k–$75k/yr
Full-time
Posted 44d ago
~40 hrs/week
Responsibilities
The Studio Manager is responsible for the overall success and health of the studio, including managing profit and loss statements and executing business plans. They lead the studio team through hiring, onboarding, and coaching while fostering a high-standard hospitality culture for riders.
Requirements
Candidates must possess superior customer service skills, strong organizational abilities, and a personal passion for fitness or the SoulCycle brand. The role requires the ability to work flexible hours, including weekends and holidays, and communicate effectively with senior management.
Full job description
Company Description
Who We Are
We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you
Our Mission
To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.
Job Description
SoulCycle is seeking a Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with a strong business acumen and have the ability to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, is strategic, and is responsible for and the ultimate owner of the success and health of your business.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
ROLES AND RESPONSIBILITIES:
INTERPERSONAL SAVVY
Foster the SoulCycle Community and Culture in your studio
Set the weather in your studio so your team loves to come to work
Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values
Build and foster relationships in your studio, with your instructors and local community
Acknowledge your teams wins and show gratitude
BUSINESS ACUMEN
Develop holistic business plans that encompass ridership and retail goals
Analyze and manage studio profit and loss statements
Identify and execute opportunities with corporate partnerships and community impact
Ensure that all company-wide initiatives are executed in your studio
Develop and execute new rider acquisition and retention plans alongside marketing partner
BUILDING EFFECTIVE TEAMS
Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity
Provide in the moment feedback and coaching to your team when necessary
Oversee the onboarding, training and development of all new ASMs and part-time hires
Continuously identify and develop high potential employees
Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
LEARNING ON THE FLY
Be an expert on studio specific and company-wide operational procedures and policies
Seamlessly transition yourself, team, and studio to new ways of working and processes
Be open to, embrace and manage change within your studio and your team
CREATIVE PROBLEM SOLVING
Confidently manage conflict in high pressure situations
Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
Proactively identify and address difficult situations
Qualifications
Must have superior customer service and hospitality skills
Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
Strong ability to communicate clearly with team members, clients, and senior management
Must be able to work flexible/non-traditional hours including weekends and some holidays
Personal passion for fitness and/or the SoulCycle brand is required
Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands that includes Equinox Fitness Clubs, SoulCycle, and Equinox Hotels
Equinox was built on the notion that fitness can empower a life well-lived and foster a strong community of high-performance individuals. Throughout its 30-year history, Equinox continues to lead and disrupt the category it singularly defined, operating over 100 full-service fitness clubs globally across major U.S. cities including New York, Los Angeles, Miami and San Francisco as well as London, Toronto and Vancouver, each featuring bespoke design in an unparalleled luxury environment.
Grounded in the core tenets of Movement, Nutrition and Regeneration and backed by a Health Advisory Board of industry-leading experts across these disciplines, Equinox provides a holistic lifestyle experience for its members with best-in-class offerings inclusive of signature Group Fitness classes, Personal Training, Pilates, Spa, apparel at The Shop, travel, and more.
In everything we do, we create the possibility for people to maximize the potential within themselves. We sweat the details. Our highly collaborative teams sweat the details to help each other deliver the Equinox experience that enables our members to achieve results.
At Equinox, we are looking for people who match our experience: to go further and want more. We aren’t just a company; we are a community vested in each other’s success. If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you. Discover how you can dream big, work hard, and find your success with us.
To learn more please visit, https://careers.equinox.com
Offices: 31 Hudson Yards, New York, New York 10001, US
Personal TrainingSalesLicensed MassagePilatesInformation TechnologyMarketingFood & BeverageDesign & ConstructionHealth & Fitnessand development
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