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Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Retail operations, Customer service, Inventory management, Point of sale systems, Team leadership
San Francisco, California, United States · On-site
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Skills: Strategic Planning, Operational Analysis, Data Analysis, Predictive Analytics, Policy Development
San Francisco, California, United States · On-site
$20/hr–$28/hr
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Retail operations, Customer service, Inventory management, Point of sale systems, Team leadership
San Francisco, California, United States · On-site
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San Francisco, California, United States · Hybrid
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San Francisco, California, United States · On-site
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San Francisco, California, United States · On-site
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San Francisco, California, United States · On-site
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Skills: Front office management, Team leadership, Guest service, Staff training, Conflict resolution
San Francisco, California, United States · Remote OK
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Menlo Park, California, United States · On-site
$202k–$309k/yr
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Skills: Product marketing, Go-to-market strategy, Mobile app performance marketing, User acquisition, Monetization strategies
San Francisco, California, United States · On-site
$75k–$120k/yr
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Skills: Sales management, Team leadership, Mentoring, Coaching, Revenue growth
San Francisco, California, United States · On-site
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San Francisco, California, United States · On-site
$140k–$250k/yr
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San Francisco, California, United States · Remote OK
$290k–$376k/yr
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Skills: Data science, Team leadership, AI product development, Statistical methods, Experimentation
San Francisco, California, United States • On-site
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The Retail Lead is responsible for driving sales results and ensuring an exemplary fan experience through daily operational execution and team leadership. They will manage back-of-house operations, provide training to associates, and act as the manager on duty during home game shifts.
Candidates must be at least 18 years old and possess previous experience in retail, customer service, or hospitality. The role requires the ability to work a flexible schedule including weekends and holidays, as well as the physical capacity to lift and move merchandise.
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
ROLE OVERVIEW
The Retail Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Fan & Customer Impact (Obsessed with Fans)
Ownership & Execution (Determined & Relentless Mindset)
Innovation & Problem Solving (Entrepreneurial Spirit)
Team & Leadership Impact (Build Championship Teams)
CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
Education:
The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset
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Fanatics is committed to relentlessly enhancing the fan experience. As a leading global sports platform, Fanatics allows fans to buy, bet, and collect while engaging with sports in deeper, more immersive ways. Fanatics is redefining how fans connect with their favorite teams and players. Through its businesses—Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Markets, and Fanatics Studios—the company has built a powerful, integrated ecosystem. By bringing together licensed fan gear, physical and digital trading cards, live events, and more, Fanatics delivers personalized experiences to over 100 million fans worldwide. Fanatics currently holds partnerships with over 900 sports properties, including professional and college teams, leagues, players’ associations, and retail partners. Fanatics also partners with over 5,000 athletes and celebrities, including 250 exclusive partnerships, and has over 2,000 retail locations. Beyond these partnerships, Fanatics has its own powerhouse team of more than 22,000 global employees.
Offices: 95 Morton St, New York, NY 10014, US · Fanatics, Jacksonville, FL., . 32256, US · 5332 Avion Park Dr, Tampa, Florida 33607, US · 1877 Broadway, Boulder, CO 80302, US · 1 Franklin Pkwy, San Mateo, CA 94403, US
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