Phoenix, Arizona, United States · Hybrid
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless fo…
Skills: Project Management, Program Management, Jira, Agile Frameworks, Process Mapping
Phoenix, Arizona, United States · Hybrid
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless fo…
Skills: AI Prompt Engineering, Workflow Automation, SQL, Data Analysis, Business Process Mapping
United States · Remote OK
$75k–$95k/yr
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless fo…
Skills: SQL, Tableau, Microsoft Excel, Redshift, Databricks
United States · Remote OK
$100k–$125k/yr
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless fo…
Skills: Advanced SQL, Tableau, Microsoft Excel, Redshift, Databricks
United States · On-site
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless fo…
Skills: Indirect Auto Finance, Dealer Relationship Management, Loan Structuring, Sales Growth, Negotiation
Orange, Florida, United States · Hybrid
$40/hr–$45/hr
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless fo…
Skills: Underwriting, Credit Analysis, Risk Mitigation, Loan Pricing, Compliance
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Manage a portfolio of projects to optimize call center operations and integrate AI-driven technological advancements. Coordinate cross-functional alignment between product and transformation teams while communicating program health to executive leadership.
Requires 4+ years of project or program management experience, preferably in fintech or high-growth financial services. Must be proficient in Jira and agile frameworks with a strong ability to manage complex dependencies in a fast-paced environment.
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.
We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.
We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.
We are looking for a dynamic Project Manager in our Phoenix office to support Call Center Operations during an exciting phase of rapid growth and operational optimization. As part of a high-performing enablement team, you will manage a portfolio of projects aligned with our broader enterprise roadmap. We are looking for a self-starter who thrives on managing interdependencies, bringing structure to abstract goals, and naturally weaving technological advancements into program delivery.
This role is based in our Phoenix office and follows a hybrid work schedule.
What You’ll Do
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.
Improving access to affordable responsible credit since 2017.
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.8 million customers access over $47 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our innovative technology, rapid growth, and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, Best Startup Employer by Forbes, and America’s Greatest Workplaces by Newsweek. Our technology and products have also earned us spots on the World's Top 250 Fintech Companies by CNBC, Deloitte Technology Fast 500, and Fintech Breakthrough Awards. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.
Offices: 275 Battery Street, Suite 2300, San Francisco, California 94104, US · 2 N Central Ave, Phoenix, Arizona 85004, US · 1080 Côte du Beaver Hall, Montreal, Quebec H2Z 1S8, CA
Improving access to affordable responsible credit since 2017.
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.8 million customers access over $47 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our innovative technology, rapid growth, and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, Best Startup Employer by Forbes, and America’s Greatest Workplaces by Newsweek. Our technology and products have also earned us spots on the World's Top 250 Fintech Companies by CNBC, Deloitte Technology Fast 500, and Fintech Breakthrough Awards. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.
Offices: 275 Battery Street, Suite 2300, San Francisco, California 94104, US · 2 N Central Ave, Phoenix, Arizona 85004, US · 1080 Côte du Beaver Hall, Montreal, Quebec H2Z 1S8, CA
