Management & Leadership Jobs in Provo, UT (Now Hiring) — 194 open — Page 7
Curve Dental
Customer Success Manager
Alpharetta, Georgia, United States · On-site
Entry level
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and maximize the value th…
Who is Action Target? Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today’s training problems, and the …
Job title Safety & Security Coordinator Job location Provo, UT Reports to Director of Safety & Security Job purpose Alpine Air is currently seeking a Safety & Security Coordinator to be located at their headquarters in P…
About Quilt Software Ever wondered how your favorite local shops compete with the big guys? That’s where we come in. We’re Quilt Software, providing Main Street's unsung heroes – from quirky cheese shops to family-run je…
Skills: Product Management, AI Strategy, Product Roadmap, Customer Discovery, Data Analysis
Company Description At PriorityPet, our goal is to make an impact on the health and wellness of pets in the community. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust …
Skills: Veterinary Medicine, Practice Management, Clinical Leadership, Team Management, Medical Autonomy
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and …
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and …
Skills: Verbal Communication, Written Communication, Relationship Building, Priority Management, Data Analysis
Serenity is growing, and we're looking for a Call Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for someone ready to take the…
Life Enrichment Director - Senior Living Company Description "Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families and our employees." - Evrett Be…
Skills: Activity programming, Leadership, Time management, Event planning, Communication
The Director is responsible for growing the ministry by praying, staffing, and funding the area through the Advancement Lanes: Ministry, Board, Donor, Talent and International. The Director works in alignment with the Re…
MGC Contractors, Inc. is a 100% Employee Owned Corporation. We specialize in all forms of water and wastewater general contracting including Job Order Contracting, Construction Manager at Risk, Design-Bid-Build, and Desi…
Skills: Contract administration, Construction scheduling, Procurement, Cost review, Subcontractor management
MGC Contractors
Project Manager
Provo, Utah, United States · On-site
Senior
MGC Contractors, Inc. is a 100% Employee Owned Corporation. We specialize in all forms of water and wastewater general contracting including Job Order Contracting, Construction Manager at Risk, Design-Bid-Build, and Desi…
Director of Phase 3 - School of Medicine - CFS Professorial Faculty
Provo, Utah, United States · On-site
Senior+
Job Title: Director of Phase 3 - School of Medicine - CFS Professorial Faculty Posting End Date: August 1, 2026 *NOTE: Last day to apply is Friday, July 31, 2026 @ 11:59pm MST Position Start Date: January 1, 2027 Require…
Skills: Clinical Medical Education, Curriculum Design, Residency Preparation, Student Mentorship, Global Health
Noorda College of Osteopathic Medicine
Staff Scientist - Research
Provo, Utah, United States · On-site
Senior
Noorda College of Osteopathic medicine is seeking a Staff Scientist who will support the development of a productive, externally funded research program within Osteopathic Medicine! This role manages day-to-day laborator…
Skills: Grant Writing, Laboratory Management, Research Mentorship, Data Analysis, Manuscript Writing
EWOR GmbH
TechBio Co-Founder / Head of Growth (100 % remote) (m/f/d)
Provo, Utah, United States · Remote Solely
Senior
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
Skills: Entrepreneurship, Growth Hacking, Scaling Startups, Product-Market Fit, Sales Force Building
We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager t…
Skills: Entrepreneurship, Financial Management, Scaling Startups, Strategic Planning, Team Building
Department: Product Development Reports to: Chief Product and Technology Officer WHO WE ARE At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and techno…
Skills: SaaS Product Management, AI Strategy, LLM Implementation, API-First Design, Product Roadmap Development
Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we ar…
Skills: Community Development, Student Mentoring, Conflict Resolution, Mediation, Staff Supervision
Welcome! The Supervisor, Field Operations supports the Field Management team through indirect supervision of para-professionals as they work to meet their daily and monthly objectives. Regularly reports progress to man…
Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we ar…
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Full-time
high school
Posted 27d ago
~40 hrs/week
Responsibilities
The Customer Success Manager focuses on reducing churn by partnering with at-risk customers to improve platform adoption and value. They serve as the primary point of contact for retention, collaborating cross-functionally to resolve issues and document customer feedback.
Requirements
Requires a high school diploma and at least one year of experience in customer success, technical support, or a call center. Experience with dental software, SaaS environments, and CRM platforms is strongly preferred.
Full job description
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and maximize the value they receive from the platform. This role combines proactive account management, customer advocacy, and cross-functional collaboration to improve customer satisfaction, increase product adoption, and reduce customer attrition.
The Customer Success Manager serves as the primary owner of the retention experience, balancing strategic customer conversations with data-driven analysis to identify trends, recommend improvements, and strengthen long-term customer loyalty.
JOB RESPONSIBILITIES
Customer Retention & Success
Serve as the primary point of contact for customers identified as being at risk of downgrade or churn.
Build trusted relationships with customers to understand their goals, challenges, and desired outcomes.
Develop and execute customer success plans focused on increasing adoption, improving engagement, and reducing churn risk.
Lead retention conversations with empathy while helping customers make informed decisions regarding their subscription.
Partner with customers experiencing ownership changes, staffing transitions, or operational challenges to ensure business continuity.
Customer Adoption & Growth
Monitor customer health indicators and proactively identify opportunities to improve platform adoption.
Develop and maintain customer adoption strategies, identifying underutilized features and creating plans to increase utilization.
Identify expansion opportunities and collaborate with Sales when additional products or services may provide customer value.
Clearly communicate pricing changes while reinforcing the value customers receive from the platform.
Document customer feedback, trends, and root causes contributing to churn risk.
Partner with Support, Implementation, Product, Training, and other internal teams to resolve customer issues and improve the overall customer experience.
Collaborate on the development and refinement of retention strategies, save plays, and customer engagement initiatives.
Recommend process and product improvements based on recurring customer feedback and retention trends.
Operational Excellence
Monitor reporting and customer health data to proactively identify emerging retention risks.
Maintain accurate documentation of customer interactions, action plans, and outcomes within company systems.
Coordinate customer offboarding activities when retention is not possible, ensuring a professional and seamless transition.
Track and report key retention metrics, including churn prevention, customer recovery, product adoption, and expansion opportunities.
Support ownership transfer processes by coordinating required documentation and cross-functional activities.
Perform other duties as assigned.
JOB QUALIFICATIONS
EDUCATION
High School diploma or equivalent
EXPERIENCE
A minimum of 1 year previous customer success, training, call center or technical support experience
Experience as a customer success/retention account manager in dental software
Experience working in a dental practice office or experience using and/or supporting accounting/billing applications strongly preferred
KNOWLEDGE AND SKILLS
An understanding of common industry standard business practices as related to the dental or medical professions
Experience with software in a SaaS environment
Experience working with CRM and customer success platforms (Salesforce, Gainsight, JIRA, Zendesk, or similar).
Excellent verbal and written communication skills, particularly phone and email correspondence
Basic knowledge of computer hardware, database structure and network troubleshooting
Related keywords
Customer SuccessRetentionChurn PreventionSaaSSalesforceGainsightJIRAZendeskDental SoftwareAccount ManagementCustomer Health IndicatorsProduct AdoptionCRMCustomer ExperienceBusiness ContinuityDental Practice
Curve is the #1 cloud-based, all-in-one practice management software for 80,000+ dental professionals in the US & Canada
Industry
Software Development
Company size
201-500 employees
Founded
2004
Headquarters
Alpharetta, Georgia
LinkedIn followers
7,261
Curve Dental is the top-rated cloud-based dental practice management software trusted by more than 80,000 dental professionals across the U.S. and Canada. Our all-in-one platform brings scheduling, charting, billing, imaging, patient engagement, revenue cycle management, analytics, and mobile access together in one intuitive system — giving dental teams everything they need to run a smarter, more efficient practice.
Because Curve is 100% cloud-based, practices eliminate servers, manual updates, and IT complexity. Teams can access schedules, charts, treatment plans, and patient information from anywhere, on any device, with the highest standards of data protection and HIPAA compliance.
Practices save hours each week with automated workflows, AI-enabled insurance verification, online scheduling, digital forms, integrated payments, and powerful reporting dashboards. Our native dental imaging tools and modern charting experience streamline clinical workflows and help providers deliver exceptional patient care.
Built for startups, independent offices, and multi-location groups, Curve scales alongside your practice — offering flexibility, transparency, and tools designed to help you increase efficiency, improve collections, and grow with confidence.
If you’re looking for cloud dental software that’s easy to use, secure, and built to help your team do more with less, Curve Dental is here to help.
📞 Schedule a demo: 888-910-HERO
🔗 Learn more: www.curvedental.com
Offices: 10745 Westside Way, Alpharetta, Georgia 30009, US · 1712 South East Bay Blvd, Suite 350, Provo, UT 84606, US · Calgary, Alberta, CA · Aberdeen, Scotland, GB
SoftwareSaaSInternetSecurityCloud ComputingDental
Frequently asked questions
How many Management & Leadership jobs are open in Provo, UT right now?
There are currently 194 open management & leadership positions in Provo, UT listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Provo, UT?
Companies currently hiring include BYU Office of Information Technology, Redstone Residential, Inc., Angel, Little Caesars Pizza, Provo City, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Provo, UT?
Yes — 28 of the 194 open management & leadership positions offer remote or hybrid work (16 remote, 12 hybrid).
How do I apply for Management & Leadership jobs in Provo, UT?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.