Nextep's implementation managers are the primary point of contact for our new clients, helping them navigate through the onboarding process and delivering an organized and flawless experience. We are looking for someone …
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The Implementation Manager serves as the primary point of contact for new clients, managing the onboarding process and client experience for the first 90-120 days. They are responsible for assessing client needs, developing project plans, and coordinating with internal departments to ensure a seamless transition to the service team.
Requirements
Candidates must have a high school diploma or equivalent and experience working with high-level officials within organizations. Proficiency in project management and strong communication skills are essential, with preference given to those with payroll or HRIS experience.
Full job description
Nextep's implementation managers are the primary point of contact for our new clients, helping them navigate through the onboarding process and delivering an organized and flawless experience. We are looking for someone who loves to build relationships with company leaders and employees. If you love working with people, are an expert decision maker, and can project manage like a pro, this could be the position for you!
About the role:
Our implementation team ensures our clients have a flawless first impression of Nextep. By managing the client process for the first 90-120 days, you'll oversee the client experience and transition them to their new service team.
Conduct comprehensive assessments of client needs and requirements. Gather and analyze data to determine the appropriate HR solutions and services required for each client
Develop and manage project plans, outlining tasks, milestones, and deliverables. Monitor progress, identify potential roadblocks, and proactively address issues to ensure timely implementation
Ideally, you're a natural communicator and presenter. From trainings and demos to client meetings, you'll do a lot of talking.
The implementation team also works closely with all of our departments, including sales, so you'll learn all the ins-and-outs of the Nextep experience.
About you:
You have a strong heart for the best customer experience
You have a high school diploma or equivalent
You have experience in successfully working with challenging high-level officials within organizations
Ideally, you have some payroll industry or HRIS experience.
About benefits:
100% paid health, vision, and dental insurance for employees
Up to 12 weeks of paid parental leave
401(k) matching
Employer paid telehealth services, including mental health resources
About us:
Nextep has four values that you’ll find in our employees and our clients: people, transparency, entrepreneurial spirit, and celebrating success. Our people are the core of our business, so we believe in lifting them up, celebrating their accomplishments, and hiring great coworkers for them.
We are a Professional Employer Organization (PEO), we work hand-in-hand with small and mid-sized companies to provide HR services including payroll, benefits, human resources, risk & compliance, and more. Last but not least, Nextep is a certified Great Place To Work!
Providing industry-leading PEO, HR, Benefits, & Payroll solutions to elevate the employment experience
Industry
Human Resources Services
Company size
201-500 employees
Founded
1997
Headquarters
Norman, Oklahoma
LinkedIn followers
21,198
Most founders don't start a business because they love navigating HR compliance, filing payroll taxes, or negotiating healthcare premiums. They start a business to build something great.
But as a company grows, the administrative burden grows with it. That is where Nextep comes in.
As an industry-leading, IRS-certified Professional Employer Organization (PEO), we take the heavy lifting of human resources, employee benefits, risk management, and full-service payroll off your shoulders. We believe that behind every W-2 is a real person, and behind every business is a leadership team that needs their time back.
We differentiate our PEO partnership by combining world-class human support with intuitive technology:
True Partnership: You aren't just a ticket number. Every client gets a dedicated Client Success Manager, backed by a specialized team of HR, benefits, and payroll experts.
Accessible Technology: Our all-in-one platform and Elevate by Nextep™ mobile app empower your employees to manage their employment lifecycle effortlessly from anywhere.
Transparent, Flat-Fee Billing: We believe in honest partnerships, which means no hidden fees and no percentage-based payroll billing. You always know exactly what you are paying for.
To give you total peace of mind, we hold the industry's most rigorous accreditations, including the IRS Certified Professional Employer Organization (CPEO) designation, Employer Services Assurance Corporation (ESAC) certification, SOC 1®, Type 2 recognition, and ClearlyRated's Best of HR Services® award.
We handle the complexities of compliance and administration so you can get back to growing your business. Because ultimately, everything we do is driven by one core mission: elevating the employment experience and enriching people's lives.
Offices: 1800 N Interstate Drive, Norman, Oklahoma 73072, US
How many Management & Leadership jobs are open in Norman, OK right now?
There are currently 243 open management & leadership positions in Norman, OK listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Norman, OK?
Companies currently hiring include Center for English as a Second Language at the University of Oklahoma, Domino's, Bosch Home Comfort Group, The University of Oklahoma Foundation, Inc., Norman Regional Health System, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Norman, OK?
Yes — 7 of the 243 open management & leadership positions offer remote or hybrid work (0 remote, 7 hybrid).
How do I apply for Management & Leadership jobs in Norman, OK?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.