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Jobs at Howard University Graduate School (Now Hiring) — 27 open

Howard University Graduate School logoHoward University Graduate School

Patient Service Representative I

United States · On-site

$19/hr–$20/hr

Mid level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Customer Service, Patient Scheduling, Insurance Verification, Medical Billing, Axium System

Howard University Graduate School logoHoward University Graduate School

Patient Service Representative I-1

United States · On-site

$19/hr–$20/hr

Mid level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Customer Service, Patient Scheduling, Insurance Verification, Medical Billing, Axium System

Howard University Graduate School logoHoward University Graduate School

Executive Assistant

Waterloo, Ontario, Canada · On-site

Senior

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Executive Support, Calendar Management, Strategic Planning, Executive Communications, Project Management

Howard University Graduate School logoHoward University Graduate School

Direct Loan Specialist

United States · On-site

$65k–$70k/yr

Senior

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Loan Processing, Federal Regulations, Financial Aid Administration, Reconciliation, Data Management

Howard University Graduate School logoHoward University Graduate School

Associate Dean

Washington, District of Columbia, United States · On-site

Senior+

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: External Funding Management, Grant Portfolio Management, Academic Leadership, Graduate Program Administration, Strategic Planning

Howard University Graduate School logoHoward University Graduate School

Information Systems, Technology and Security Manager

London, Ontario, Canada · On-site

$117k–$129k/yr

Senior

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Cybersecurity, Network Security, Server Administration, Compliance Frameworks, Risk Assessment

Howard University Graduate School logoHoward University Graduate School

Research Fellow-1

United States · On-site

$60k–$70k/yr

Entry level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Patient Recruitment, IRB Compliance, Data Entry, Tissue Sample Handling, Budget Management

Howard University Graduate School logoHoward University Graduate School

Student Research Assistant

Washington, District of Columbia, United States · On-site

Entry level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Instrumentation, Data Collection, Data Analysis, Python, C++

Howard University Graduate School logoHoward University Graduate School

Student Research Assistant

Washington, District of Columbia, United States · On-site

Entry level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Instrumentation, Data Collection, Data Analysis, Python, C++

Howard University Graduate School logoHoward University Graduate School

Adjunct Instructor

United States · Remote OK

Mid level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Pedagogical Skills, Curriculum Development, Data Science, Data Analytics, Online Teaching

Howard University Graduate School logoHoward University Graduate School

Assessment Technology Specialist

United States · On-site

$70k–$80k/yr

Mid level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Assessment Technology Administration, Data Analysis, Data Visualization, Power BI, Tableau

Howard University Graduate School logoHoward University Graduate School

Research Fellow

United States · On-site

$60k–$70k/yr

Mid level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Patient Recruitment, IRB Communication, Data Gathering, Data Entry, Tissue Sample Handling

Howard University Graduate School logoHoward University Graduate School

Special Police Officer

Washington, District of Columbia, United States · On-site

Mid level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Criminal Law, Law Enforcement, Firearms Proficiency, Public Safety, Crowd Control

Howard University Graduate School logoHoward University Graduate School

Special Police Officer

Washington, District of Columbia, United States · On-site

Mid level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Criminal law knowledge, Law enforcement principles, Firearms proficiency, Police equipment usage, Oral and written English

Howard University Graduate School logoHoward University Graduate School

Safety & Security Officer / Laboratory Coordinator

United States · On-site

$80k–$83k/yr

Senior

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Laboratory Operations, Safety Compliance, Building Security, Emergency Preparedness, OSHA Regulations

Howard University Graduate School logoHoward University Graduate School

Research Assistant

United States · On-site

Senior

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Python, Java, C++, C, R

Howard University Graduate School logoHoward University Graduate School

DDOT Intern 8

United States · On-site

Entry level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Transportation Planning, Geographic Information System (GIS), ArcGIS, Microsoft Suite, Data Analysis

Howard University Graduate School logoHoward University Graduate School

Program Coordinator

Washington, District of Columbia, United States · On-site

$65k–$75k/yr

Senior

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Project Coordination, Office Administration, Budget Management, Financial Tracking, Event Planning

Howard University Graduate School logoHoward University Graduate School

Part time Program Manager

Washington, District of Columbia, United States · On-site

Mid level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Project Coordination, Program Coordination, Grant Administration, Student Supervision, Mentoring

Howard University Graduate School logoHoward University Graduate School

Standardized Patient

United States · On-site

$25/hr–$27/hr

Entry level

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard Univ…

Skills: Medical Simulation, Clinical Skills Teaching, Patient Portrayal, Constructive Feedback, Physical Examination

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Showing 1–20 of 27

Howard University Graduate School logo

Patient Service Representative I

Howard University Graduate School

United States • On-site

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Mid level

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  • $19/hr–$20/hr
  • Full-time
  • high school, associate degree, bachelor degree
  • Medical Insurance, Dental Insurance, Vision Insurance, Mental Health Support, Paid Time Off, Paid Holidays
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Provide front-office administrative support by greeting patients, scheduling appointments, and managing phone calls. Handle patient registration, insurance verification, and the collection of co-pays and time-of-service payments.

Requirements

Requires a high school diploma or GED with 1-3 years of general work experience. An associate or bachelor's degree may be substituted for the required work experience.

Full job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match 
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
  • Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

 

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

BASIC FUNCTION:                  

The purpose of this position is to provide assistance to patients, staff, Faculty/Students of Howard University Hospital Faculty Practice Plan.

SUPERVISORY ACCOUNTABILITY:   

Involves no responsibility or authority for the direction of others.

NATURE AND SCOPE:           

External contacts include a variety of third-party payers, dental organizations, patients, and other healthcare personnel. Internal contacts include the dental faculty and staff.

PRINCIPAL ACCOUNTABILITIES:      

  • Greets and directs patients for appointments, referrals, and general information, utilizing excellent and
  • effective customer service skills.
  • Answers telephones, screens calls as directed, takes messages, and schedules appointments utilizing the computerized scheduling system. Also, confirms appointments and provides patient instructions verbally or in writing, in order for patients to prepare for appointments.
  • Ensures that patients are handled
  • Consistently schedule appointments in a manner that recognizes the urgency of their needs and complaints.
  • Implements effective front office business processes that will result in improved financial performance and will preserve or improve current customer service levels.  These processes will include, but are not limited to, point of service patient registration into the Axium system, insurance verification, and pre-authorizations
  • Prior to patient visits, history verification and collection of time of service payments and co-pays.
  • Works with patients and the business office on unpaid balances from previous visits prior to scheduling subsequent appointments.                                        
  • Verifies insurance eligibility and assists in collecting payments.                                             
  • Performs other related duties as assigned.

CORE COMPETENCIES:

  • Knowledge of the activities of the Division in order to perform necessary clerical functions and
  • requirements of the organization, including knowledge of hospital policies and third-party payers.                                              
  • Ability to effectively present information in one-on-one and small group situations.
  • Ability to perform basic math functions, compute rates, ratios, and percents, and to interpret bar graphs
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or
  • diagram form.
  • Ability to deal with problems involving several concrete variables in situations with limited standardization.
  • Ability to operate a computer, photocopier, and other standard office equipment.
  • Ability to sort and file materials correctly by alphabetical or numeric systems.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.
  • Ability to communicate English orally and in writing with people from various educational levels and
  • backgrounds, as well as the ability to speak clearly and concisely
  • Ability to plan, organize, coordinate, and prioritize work in situations where demands of a diverse nature are involved.

MINIMUM REQUIREMENTS:                                        

High School diploma or GED and 1-3 years of general work experience. AA/AS may be substituted for 4 years of required experience. A BA/BS may be substituted for up to 4 years of work experience.

Compliance Salary Range Disclosure

Expected Pay Range: $19/hr - $20/hr

Related keywords

Patient Service RepresentativeHealthcare AdministrationAxiumInsurance EligibilityCo-paysMedical OfficePatient CareThird-party PayersFront Office OperationsHealthcare Personnel

About Howard University Graduate School

LinkedInVisit site

Consistently producing the nation's largest number of African-American doctoral recipients.

Industry
Higher Education
Company size
501-1,000 employees
Founded
1934
Headquarters
Washington, DC
LinkedIn followers
1,358

Howard University Graduate School offers 44 programs and over 100 specializations. Our wide-ranging programs consistently aid students in successfully obtaining post-graduate degrees. Students accepted to Howard University’s Graduate School are not only equipped with tools to be successful but they are encouraged to develop thought processes that enable them to seek truth and provide service to communities around the world. Being a part of an institution that is currently ranked No. 30 in the "Nation's Most Innovative Schools"​ list issued by U.S. News & World Report, we are proud to maintain our consistency in producing the nation's largest number of African-American on-campus doctoral degree recipients. We are committed to maintaining Howard University’s unique mission that amplifies its core values of leadership, excellence, truth and service. Howard University is a comprehensive, research-intensive historically black private university located in Washington, D.C. Total enrollment is approximately 11,000 students in its undergraduate, graduate, professional, and joint degree programs, which span more than 120 areas of study within 13 schools and colleges, the University is dedicated to educating students from diverse backgrounds. Since its founding in 1867, Howard has awarded more than 120,000 degrees and certificates in the arts, the sciences, and the humanities.

Offices: 4th & College Street, Washington, DC 20059, US

View all jobs at Howard University Graduate School

About Howard University Graduate School

LinkedInVisit site

Consistently producing the nation's largest number of African-American doctoral recipients.

Industry
Higher Education
Company size
501-1,000 employees
Founded
1934
Headquarters
Washington, DC
LinkedIn followers
1,358

Howard University Graduate School offers 44 programs and over 100 specializations. Our wide-ranging programs consistently aid students in successfully obtaining post-graduate degrees. Students accepted to Howard University’s Graduate School are not only equipped with tools to be successful but they are encouraged to develop thought processes that enable them to seek truth and provide service to communities around the world. Being a part of an institution that is currently ranked No. 30 in the "Nation's Most Innovative Schools"​ list issued by U.S. News & World Report, we are proud to maintain our consistency in producing the nation's largest number of African-American on-campus doctoral degree recipients. We are committed to maintaining Howard University’s unique mission that amplifies its core values of leadership, excellence, truth and service. Howard University is a comprehensive, research-intensive historically black private university located in Washington, D.C. Total enrollment is approximately 11,000 students in its undergraduate, graduate, professional, and joint degree programs, which span more than 120 areas of study within 13 schools and colleges, the University is dedicated to educating students from diverse backgrounds. Since its founding in 1867, Howard has awarded more than 120,000 degrees and certificates in the arts, the sciences, and the humanities.

Offices: 4th & College Street, Washington, DC 20059, US

View all jobs at Howard University Graduate School

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