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$80k–$90k/yr
Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Paid Parental Leave, 401K With Match
Posted 13d ago
~40 hrs/week
Responsibilities
Lead the cafe team to meet business objectives while overseeing both front-of-house and back-of-house operations. Ensure high standards of guest service, operational efficiency, and adherence to health and safety regulations.
Requirements
Requires 2+ years of experience supervising a cafe or quick service operation and proficiency in coffee production. Candidates must possess strong leadership skills and the physical ability to perform cafe duties.
Full job description
Company Description
Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for a dynamic Café Manager to lead this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè!
Job Description
The Caffe Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffe in both back-of-house (BOH) and front-of-house (FOH) operations, as well as customer engagement areas.
Oversees daily operations to ensure that Eataly Caffe consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.
Engages with Caffe employees in a hands-on capacity to foster teamwork and operational excellence.
Motivates, inspires, and develops team through setting clear expectations and leading by example
Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, etc.
Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.
Collaborates closely with the Director of Operations Eataly Caffe to develop, implement and monitor standard operating procedures
Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.
Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.
Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.
Actively recruits and trains Caffe team members in collaboration with HR and Talent Acquisition teams.
Acts as a brand ambassador for Eataly, representing the store to the community and guests
Performs other duties as assigned
Qualifications
2+ years of experience supervising a café or quick service operation
Experience and knowledge in coffee and coffee production
Excellent communication and team leadership skills
Outstanding analytical and problem-solving skills
Proficiency in Microsoft Office
Job Requirements
Ability to stand, bend, reach and be mobile for up to 4 hours
Ability to lift up to 20 lbs.
Ability to operate a commercial espresso machine
Food Handlers License and Serv-Safe Certification are a plus
Compensation: The annual compensation for this role is $80,000 - $90,000
Additional Information
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Related keywords
Espresso MachineFood Handlers LicenseServ-Safe CertificationQuick Service RestaurantBOHFOHMerchandisingItalian Coffee CultureDepartment of Health RegulationsStaff SchedulingFinancial Reporting
The world’s largest artisanal Italian food and beverage marketplace - restaurants, cafes, grocery. Eat. Shop. Learn.
Industry
Food and Beverage Services
Company size
5,001-10,000 employees
Founded
2007
Headquarters
Global
LinkedIn followers
367,943
Eataly is the world’s largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares “made in Italy” on a global scale through high-quality, authentic products and the stories of their local producers.
Eataly’s goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers.
The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others.
Eat Better, Live Better!
Offices: Global, US · Piazza 25 Aprile, 10, Milan, Lomb. 20124, IT · 10250 Santa Monica Blvd, Los Angeles, CA 90067, US · 200 5th Avenue, New York, NY 10010, US · 101 Liberty St, New York, NY 10006, US
HospitalityRestaurantsFood and BeverageRetailSupermarketsCooking SchoolItalian CuisineGroceryFood EducationHigh Quality
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