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Full-time
Posted 9d ago
Apply by Aug 14
~40 hrs/week
Remote in Makati, Metro Manila, Philippines
Responsibilities
The Communications Specialist will design and execute strategic communication plans for the FCDO account to drive stakeholder alignment and service performance. They will also lead innovation initiatives and training programs to improve communication effectiveness across APAC and EMEA regions.
Requirements
The role requires a professional with a strong background in strategic thinking, analytical rigour, and influential communication within complex, multi-stakeholder environments. Candidates should demonstrate a track record of change leadership and the ability to translate data insights into actionable communication strategies.
Full job description
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Overview
This is a strategic, action-oriented role at the intersection of communications, innovation, and stakeholder influence—focused on strengthening trust, alignment, and performance across JLL’s high-impact FCDO account. You will help shape how we communicate with purpose: turning insight into strategy, data into decisions, and ideas into scalable practice—first in APAC, then informing rollout across EMEA.
Key Responsibilities
Partner with the Communications Lead to design, implement, and evolve the APAC communications plan for the FCDO account—embedding best-in-class approaches that prioritise clarity, inclusion, and measurable impact.
Develop and execute integrated communication strategies grounded in audience insight, behavioural understanding, and JLL’s global frameworks (e.g., We Care, sustainability commitments, service excellence standards).
Analyse communication effectiveness using qualitative and quantitative methods—and translate findings into iterative improvements that drive real-world outcomes: stronger stakeholder relationships, faster issue resolution, improved service perception, or enhanced accountability.
Lead the design and delivery of practical, engaging training and capability-building initiatives—for JLL teams and FCDO partners—focused on modern communication models, inclusive messaging, and adaptive engagement techniques.
Champion innovation by identifying opportunities to pilot, test, and scale new ways of communicating—whether through digital tools, narrative formats, feedback loops, or collaborative platforms.
Influence stakeholders at all levels—from frontline teams to senior leadership—to adopt evidence-informed communication practices and embed them into day-to-day operations and decision-making.
Evaluate and report on how communication and innovation initiatives contribute to broader account goals—including operational resilience, client satisfaction, and long-term partnership value.
Core Competencies
You bring a robust and balanced combination of the following capabilities—demonstrated through sustained, impactful application in complex, multi-stakeholder environments:
Strategic Thinking & Decision-Making: Ability to see the bigger picture, anticipate implications, and make sound judgments under ambiguity—balancing organisational priorities, stakeholder needs, and practical constraints.
Analytical Rigour & Insight Translation: Advanced ability to gather, interpret, and synthesise diverse data sources—and convert insights into clear, actionable recommendations and compelling narratives.
Influential Communication: Exceptional written and verbal communication skills—with proven ability to adapt tone, format, and channel to resonate with different audiences, from technical experts to executive sponsors.
Innovation & Change Leadership: A track record of designing, testing, and scaling initiatives that challenge the status quo—supported by strong change management instincts, curiosity, and resilience in navigating resistance or uncertainty.
Collaborative Leadership: Experience working across functions, cultures, and hierarchies—building alignment, fostering psychological safety, and leading through influence rather than authority.
Problem-Solving & Adaptability: A solutions-focused mindset grounded in evidence and empathy—capable of diagnosing root causes, prototyping responses, learning quickly from iteration, and pivoting with agility.
Stakeholder Engagement & Trust-Building: Demonstrated success managing expectations, navigating complexity, and cultivating credibility and confidence across diverse internal and external stakeholders.
What Success Looks Like
Communications are consistently aligned with FCDO priorities and JLL values—and perceived as trusted, timely, and valuable by key audiences.
Piloted innovations transition from concept to consistent practice—improving efficiency, engagement, or insight generation across the account.
Teams demonstrate increased confidence and capability in applying strategic communication principles—not just delivering messages, but shaping outcomes.
Measurement is embedded: every initiative includes clear intent, defined success criteria, and transparent reporting on progress and learning.
Location:
Remote –Makati, Philippines
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.
Powered by data and commercial real estate experts, JLL illuminates a clear path, so you can execute with certainty.
Industry
Real Estate
Company size
10,001+ employees
Headquarters
Chicago, Illinois
LinkedIn followers
2,356,576
JLL (Jones Lang LaSalle Incorporated) is a leading global commercial real estate services and investment management company. Founded in 1783, JLL operates in more than 80 countries with 113,000+ professionals and $23.4 billion in annual revenue. Ranked Fortune 500 #175.
In a market where timing separates leaders from followers, you need a partner who helps you move with precision. That's what JLL delivers—with clarity powered by unmatched data, confidence from a firm built to last and certainty backed by execution that performs across the real estate lifecycle.
What services does JLL provide?
Property Management, Leasing Advisory, Capital Markets, Workplace Strategy, Project and Development Services, Design, Sustainability Solutions, and Real Estate Technology
What makes JLL unique?
• Intelligence that illuminates the path forward: Our research teams publish 2,000+ reports annually across 60+ markets. JLL Falcon – our proprietary AI platform for commercial real estate – combines decades of expertise, the industry's richest data and generative AI to surface patterns before they become consensus, putting you ahead of the curve.
• Relationships built to last: With 240+ years of history, we're chosen by 95% of top global investors and half of the Fortune 500, with a 99% retention rate. You get a partner who's navigated every market cycle and knows what's coming next.
• Execution at scale: With 113,000+ professionals across 80+ countries, we deliver coordinated solutions with consistent quality wherever you operate. You get one partner who sees the complete picture and executes globally.
Recognition
• Fortune's World's Most Admired Companies — 10 years
• World's Most Ethical Companies (Ethisphere) — 18 years
• EPA Energy Star Sustained Excellence Award — 14 years
Headquartered in Chicago, Illinois | NYSE: JLL
JLL combines data intelligence with commercial real estate expertise so you can See a Brighter Way.
Offices: 200 East Randolph Drive, Chicago, Illinois 60601, US · 30 Warwick Street, London, W1B 5NH, GB · 9 Raffles Place, #39-00 Republic Plaza, Singapore, 048619, SG · 330 Madison Ave, 4th Floor, New York, NY 10017, US · 4 Park Plz, Suite 900, Irvine, CA 92614, US
How many Management & Leadership jobs are open in Makati, Philippines right now?
There are currently 622 open management & leadership positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Makati, Philippines?
Companies currently hiring include BDO Unibank, Publicis Groupe Holdings B.V., East West Banking Corporation, The Citco Group Limited, Metrobank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Makati, Philippines?
Yes — 239 of the 622 open management & leadership positions offer remote or hybrid work (26 remote, 213 hybrid).
How do I apply for Management & Leadership jobs in Makati, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.