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Full-time
bachelor degree, high school
Competitive compensation, Comprehensive benefits programs, Career development opportunities, Ongoing learning
Posted 2d ago
Apply by Oct 17
~40 hrs/week
Responsibilities
The Senior Client Manager is responsible for managing a portfolio of client accounts and serving as a trusted advisor to drive business results. They will lead the renewal process, collaborate with production teams, and ensure high-quality service delivery to meet client needs.
Requirements
Candidates must have a Bachelor's degree with at least 5 years of experience or a High School diploma with 10 years of experience in client service or claims management. Additionally, at least 1 year of supervisory experience and appropriate professional licensing are required.
Full job description
Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview
We’re looking for a Senior Client Manager to join our team. You’ll play a key role in delivering exceptional service to our clients and helping them protect what matters most. This is a chance to make a real impact by building strong relationships, solving problems, and driving results.
How you'll make an impact
Manage a portfolio of client accounts, ensuring their needs are met with care and precision.
Build and strengthen relationships with clients, becoming their trusted advisor.
Lead the renewal process to deliver tailored solutions that exceed expectations.
Collaborate with our production team to secure existing business and grow new opportunities.
Balance priorities, meet deadlines, and deliver high-quality service every time.
About You
Required:
Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
1+ years supervisory experience.
Appropriate licensing as required.
Preferred:
Previous insurance knowledge and experience managing client relationships.
Solid financial acumen.
Behaviors:
Proficient in using technology as a tool to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engages others in consultative discussion.
Effectively manages/balances multiple and sometimes competing priorities.
Works in a self-directed manner.
#LI-TW2 #Hybrid
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Helping people and companies prevent, manage and overcome the impact of risk
Industry
Insurance
Company size
5,001-10,000 employees
Founded
1962
Headquarters
Rolling Meadows, Illinois
LinkedIn followers
99,822
About Gallagher Bassett:
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
Property/Casualty Third Party AdministratorClaims ManagementInformation ManagementManaged CareRisk ControlAppraisal Servicesand Workers' CompensationE-CommerceRisk ManagementCosmetics
How many Management & Leadership jobs are open in Cleveland, OH right now?
There are currently 1,173 open management & leadership positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Cleveland, OH?
Companies currently hiring include University Hospitals, Sherwin-Williams, Aramark Healthcare+, PPG, Cleveland Clinic, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Cleveland, OH?
Yes — 254 of the 1173 open management & leadership positions offer remote or hybrid work (72 remote, 182 hybrid).
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