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Restaurant Area Director l QSR l | Fast Casual Restaurant
Cleveland, Ohio, United States · On-site
$70k–$80k/yr
Senior
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Director, Behavioral Health Care & Coordination Services
Cleveland, Ohio, United States · On-site
$74k–$93k/yr
Senior
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Full-time
bachelor degree
Posted 2d ago
~40 hrs/week
Responsibilities
The Senior Client Manager is responsible for managing a portfolio of Property & Casualty clients by providing strategic risk management guidance and tailored insurance solutions. They oversee service delivery, lead client strategy, and collaborate with internal teams to ensure client satisfaction and business growth.
Requirements
Candidates must hold a Property & Casualty license and possess 5–10+ years of experience in commercial lines. Strong relationship management skills and the ability to work independently are essential for this role.
Full job description
Senior Client Manager, Construction – Job Description
Position Summary
Responsible for managing and servicing a portfolio of Property & Casualty clients by delivering tailored risk management and insurance solutions. This role serves as the primary client contact, providing strategic guidance, overseeing service delivery, and collaborating with internal teams to ensure client satisfaction, retention, and growth. The position combines hands-on execution with client leadership responsibilities and plays a key role in maintaining strong carrier and client relationships.
Key Responsibilities
Functional Leadership & Ownership
·Own and manage a book of Property & Casualty business, ensuring high-quality service delivery and client satisfaction.
·Serve as the primary point of contact for clients, providing guidance on risk management and insurance solutions.
·Lead client strategy, including coverage design, renewals, and retention initiatives.
Hands-On Execution & Delivery
·Assess client risk exposures and design appropriate insurance programs.
·Market accounts to carriers, compile underwriting information, and negotiate terms.
·Support day-to-day servicing including endorsements, certificates, billing, and coverage inquiries.
Reporting, Quality & Operational Support
·Ensure all client deliverables are accurate, timely, and compliant.
·Prepare proposals, stewardship reports, and client communications.
·Monitor service execution and resolve issues proactively.
Cross-Functional Partnership & Integration
·Collaborate with Sales, Client Executives, and internal teams to achieve growth and retention goals.
·Support onboarding of new clients and ensure seamless integration.
·Maintain strong relationships with carrier partners and internal stakeholders.
Growth, Change & Special Initiatives
·Support business growth through upsell and cross-sell opportunities.
·Participate in special projects, initiatives, and process improvements.
·Contribute to training and development of team members.
Process Improvement & Best Practices
·Identify opportunities to improve workflows and service delivery.
·Stay current on industry trends, carrier appetites, and market conditions.
·Promote best practices and operational excellence.
Accountability
·Deliver high-quality client outcomes aligned with business goals.
·Maintain accuracy, compliance, and reliability of all client service work.
·Drive client retention and satisfaction.
·Build strong internal and external relationships.
·Demonstrate ownership, accountability, and sound decision-making.
Qualifications
Required
·Property & Casualty License.
·5–10+ years of commercial lines experience.
·Prior client management experience in Property & Casualty.
·Strong relationship management and communication skills.
·Ability to work independently and execute effectively.
Preferred
·College degree or equivalent professional experience.
·Advanced industry designations or certifications.
·Experience in complex or large client environments.
Key Competencies
·Strategic Thinking
·Ownership & Accountability
·Client Relationship Management
·Communication & Influence
·Business Acumen
·Process Improvement
Compensation
The base salary range for this position is $80,000 to $123,000 annually. Individual compensation will be determined based on a variety of factors including relevant experience, skills, education, and internal equity.
Unison Risk Advisors is one of the top privately-held insurance brokerages in the nation. Through its regional operating companies, Unison Risk Advisors provides risk management services, commercial property and casualty insurance, employee benefits and health insurance, personal and life insurance, and retirement plan services to corporate and individual clients in a diverse set of industries. Unison Risk Advisors is committed to an independent brokerage service model guided by the belief that clients are best served by professionally managed and well-resourced firms that can act independently upon the best interests of the client.
How many Management & Leadership jobs are open in Cleveland, OH right now?
There are currently 1,173 open management & leadership positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Cleveland, OH?
Companies currently hiring include University Hospitals, Sherwin-Williams, Aramark Healthcare+, PPG, Cleveland Clinic, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Cleveland, OH?
Yes — 254 of the 1173 open management & leadership positions offer remote or hybrid work (72 remote, 182 hybrid).
How do I apply for Management & Leadership jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.