At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds an…
Lead CSR/Teller- Broadway Shoppes (Cleveland, OH)- Full Time
Cleveland, Ohio, United States · On-site
$44k–$68k/yr
Mid level
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer servi…
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Capital management, Client prospecting, Client relationship building, Competitive advantages, Decision making
Company Background: Farmina is nature and science in perfect harmony. Our mission is to develop the best all-natural, nutritious, and scientifically validated food that dogs and cats will love. Farmina is an innovative P…
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
SUMMARY The Service Shop Manager is responsible for planning, managing, and reviewing production operations to achieve output and quality objectives. This role is responsible for hiring, training, and coaching a team of …
Skills: Production management, Team leadership, Budgeting, Hiring, Coaching
Senior Wealth Advisor - Greater Cleveland Area, OH (Base salary + Incentive Compensation, Remote/Hybrid option) Position Summary The Senior Wealth Advisor is an advanced client-facing professional responsible for leading…
Position: Lead Software Engineer – Full Stack Location: Cleveland, OH Responsibilities: Own the web application platform end-to-end, with a focus on front-end architecture, performance, and user experience. Lead the desi…
Skills: Full Stack Development, Front-end Architecture, C#, Rest APIs, PostgreSQL
Description Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over …
Location Designation: Hybrid - 2 days per week Brokerage Operations Manager – NYLIFE Securities - 94806 Join Wealth Management Solutions, where your expertise empowers individuals and families to achieve their financial …
Skills: Brokerage operations, FINRA Series 7, FINRA Series 24, FINRA Series 53, Team leadership
Your Opportunity As Market Manager, you will be accountable for the overall performance of your assigned clinics, integrating business results, clinical operations, provider productivity, guest experience, and team membe…
Position Description: Materials Management Director Purpose for the Position: The Director of Materials Management provides strategic and operational leadership for all materials management functions within a food manufa…
A day in the life of a Panel Representative at MetLife Legal Plans: Panel Representatives are responsible for helping to manage our network of attorneys to ensure that they provide the highest quality legal services to c…
Overview Are you looking for a highly rewarding opportunity that provides extensive career growth opportunity? Gilbane is seeking a Sr. Purchasing Agent to be accountable for the purchasing process of a mega-project or m…
About The Coral Company Coral is a property management company serving HOA and condo association communities across the Cleveland metro area. We pride ourselves on being exceptionally responsive, accurate, and service-or…
Description Position Summary: Manage and ensure the effective delivery of evidence-based caregiver support services, promoting high-quality, person-centered care that supports clients and caregivers.Lead staff and servic…
Director, Behavioral Health Care & Coordination Services
Cleveland, Ohio, United States · On-site
$74k–$93k/yr
Senior
Description Position Summary: Provide operational leadership for Behavioral Health Care & Coordination Services, ensuring the effective delivery of integrated behavioral health, social work and service coordination servi…
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales management, Inventory management, Customer service, Team development
Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Do you want to take your career to another level but stay connected to F&I? Advanced Dealer Solutions is an independent agency who special…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, bachelor degree
Paid time off, Medical insurance, Dental insurance, Retirement benefits, Wellness programs, Professional development programs
Posted 2d ago
~38 hrs/week
Responsibilities
The Manager is responsible for overseeing daily retail operations, including managing staff and volunteers to drive sales and meet revenue goals. They also handle donation acquisition, inventory management, and the delivery of an exceptional customer experience.
Requirements
Candidates must have at least 4 years of prior retail management experience and a valid driver's license. A high school diploma is required, while a bachelor's degree is preferred.
Full job description
At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
POSITION SUMMARY:
Reporting to a Field Director, the Manager, Discovery Shop (1) is responsible for leading and coordinating the daily operations of a retail resale (thrift) store with revenues up to $500,000. This role involves effectively managing a small employed staff (0-2) and a large group of volunteers (30+) to drive sales performance, surpass revenue goals, maintain high operational standards, and deliver an exceptional customer experience. The manager serves as the primary point of contact for donors and volunteers, sources donations, manages inventory and supply procurement, schedules staff and volunteer shifts, and provides comprehensive training to new team members. This position requires a strategic mindset and a hands-on approach to achieving sales targets, managing expenditures, and ensuring adherence to budgetary guidelines.
This is a full-time position working 37.5 hours per week. The Discovery Shop operates during daytime hours seven days per week. The Manager’s schedule is flexible based on business and staffing needs and may include weekend coverage as needed.
ESSENTIAL FUNCTIONS:
Provide leadership and operational oversight for all aspects of daily store functions, including donation acquisition and processing, sales floor merchandising, and layout optimization. Ensure consistent execution of operational best practices across departments to maximize productivity, customer satisfaction, and overall store performance. 30%
Recruit, onboard, manage, develop and retain a diverse and engaged employed staff and volunteer workforce to ensure seamless store operations. Coordinate shift calendars while leading recognition initiatives to boost team member and volunteer engagement and long-term retention. Facilitate comprehensive onboarding and training programs to ensure team members and volunteers are trained and aligned with organizational goals. 20%
Lead the development and execution of strategic initiatives, Discovery Rewards (loyalty) program, promotional events, and budgeting guidelines aimed at achieving and surpassing annual Revenue and Net Income Goals. 20%
Elevate the overall customer experience and champion Discovery Shop operational best practices. Consistently deliver exceptional service to both customers and donors, serving as a role model for staff and volunteers. 15%
Partner with marketing to create email, SMS, engaging social media content, and other campaigns to raise the store profile, drive sales, support the organization initiatives. Effectively communicate the mission of the American Cancer Society to customers and donors, while providing clear information about its toll-free helpline and the direct services available to the community. 10%
Cultivate strategic relationships within the community to increase donations and elevate the visibility and reputation of the Discovery Shop brand. 5%
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
Preferred Degree: Bachelor's Degree
Years of experience: 4 years prior retail management experience. Prior experience in a resale or specialty store environment a plus.
Vaccine Requirement(s): As required by government agencies for those working with the public
KNOWLEDGE, SKILLS, AND ABILITY:
Experience leading staff and/or volunteers
Excellent communication and customer service skills.
Strong leadership, communication, and organizational skills.
Ability to multitask in a fast-paced retail environment.
Microsoft Office Suite operational ability (Word, Teams, Excel, Outlook)
Ability to learn and utilize retail software such as Point of Sale and reporting tools.
TRAVEL REQUIREMENTS:
Occasional, infrequent travel for store visits, team or regional meetings, and local donation pick-up as appropriate.
PHYSICAL REQUIREMENTS:
Frequent walking and standing and occasional sitting.
Often bend, lift and move up to 25 pounds.
Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus.
Use of hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; bend; talk or hear.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
The noise level in the work environment is usually moderate.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
ACS is home to the world’s scientific community — advancing, connecting, and empowering scientists.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
1876
Headquarters
Washington, District of Columbia
LinkedIn followers
305,315
The American Chemical Society (ACS) was founded in 1876 and is a congressionally chartered independent membership organization that represents professionals at all degree levels and in all fields of the chemical sciences.
With more than 200,000 people in its global community, ACS is one of the world’s largest scientific societies and leading sources of authoritative scientific information. A nonprofit organization, ACS is at the forefront of the evolving chemistry enterprise and is the premier professional home for chemists, chemical engineers and related professionals around the globe.
ACS is dynamic and visionary, committed to improving all lives through the transforming power of chemistry.
Its vision, a world built on science, was developed and adopted by the ACS Board of Directors, and fully complements its mission: advance scientific knowledge, empower a global community and champion scientific integrity.
ACS publishes numerous scientific journals and databases, convenes major research conferences, and provides educational, science policy and career programs in chemistry. It also gives more than $22 million every year in grants for research in petroleum and related fields. ACS plays a leadership role in educating and communicating with policymakers and the general public about the importance of chemistry in everyone’s lives.
Offices: 1155 16th St NW, Washington, District of Columbia 20036, US
How many Management & Leadership jobs are open in Cleveland, OH right now?
There are currently 1,173 open management & leadership positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Cleveland, OH?
Companies currently hiring include University Hospitals, Sherwin-Williams, Aramark Healthcare+, PPG, KeyBank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Cleveland, OH?
Yes — 252 of the 1173 open management & leadership positions offer remote or hybrid work (74 remote, 178 hybrid).
How do I apply for Management & Leadership jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.